I have the same issue :-/
I created support ticket to get my account verified with btc-e to release moneyr hold and attached scan of id and proof of address.
After some time their bot replied to me that I should attach ID and proof of address ...
I was silly enough to wait as I thought that I already did it and someone takes care but they don't.
After some days I attached the same ID scan and proof of address again to the same ticket and then most likely another bot has noticed.
I got message that the financial people are checking my document and should wait for 5 days.
Here I am after another 7 days and nothing from btc-e. I'm starting to get worried about my deposit.
How long did it take to others to get the money hold released on btc-e?
Thanks
Topic: BTC-PLEASE UNHOLD MY ACCOUNT! UNHOLD MY MONEY! (Read 628 times)
all these mtgox, bistamp, btc-e and their problems. wondering when it will all stop.
I've transferred money and 2 bitcoins to BTC-E a month ago and since then withdrawing from my account has been denied. I have sent about 6 tickets and the required documents, but support hasn't unhold yet.
I have transferred the money from my businessaccount and in my last ticket I have put a scan of my card to prove the account is definitely in my name.
Please BTC-E check my ticket and unhold my account. I just want to know that you can be trusted and that if I want, I could take my money out of the account.
PLEASE CHECK MY LATEST TICKET!
#CLX-596-18011
I have transferred the money from my businessaccount and in my last ticket I have put a scan of my card to prove the account is definitely in my name.
Please BTC-E check my ticket and unhold my account. I just want to know that you can be trusted and that if I want, I could take my money out of the account.
PLEASE CHECK MY LATEST TICKET!
#CLX-596-18011
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