Topic: btc sent by broker 3 weeks ago and still not received in wallet (Read 141 times)

No Problem.

And as an update, it was spent together with 843 others in this transaction: bef6e12623414d7fcf2922bc753056b39e28f04185e20e3796ccfbe885ddce73
Although, it doesn't appear to be clipboard malware victims to me, there's just too many compared to the usual cases.
It looks more like an exchange deposit address which coins are consolidated together with other clients' deposits.
But there's no strong evidence to tell otherwise.

You should thoroughly check if your computer is infected with clipboard malware that changes copied bitcoin addresses to addresses of the malware author. If you copy a bitcoin address on an infected system where such a clipboard malware is in place the address that you paste from the clipboard is very likely modified and not identical to the copied one. (Maybe the malware is a bit smart and expects that your wallet software needs to run during the copy/paste process.

You can check bitcoin addresses character by character (tedious) or you check 6-8 characters at the front (not counting starting 1..., 3..., bc1q... or bc1p...), 6-8 at the end and a few in the middle. Why the latter is equivalent to checking every character? A Bitcoin address contains a partial SHA-256 checksum at the end, this checksum will change if you change a single bit in the rest. It is very highly unlikely, more or less almost impossible, to find two addresses that match about 8 characters at front and end but which differ in between.

If you find symptoms of such clipboard malware, consider your system as unsafe and infected and stop working with it. An infected computer should be setup from scratch as you can't be sure to find and remove every piece of malware that might have gotten on it.

Don't mind that Quora article since part of it is misleading.
Every UTXO in your wallet are unspent outputs from inbound transactions that you've received or "change" of your outbound transactions.
The user is most likely talking about the 'change' in that post and regarded that as UTXO in general.

Regarding the change, it's the excess amount from the input used by the sender's wallet;
It's not something that reverts the transaction back to the sender.
for example: in the latest transaction in the OP, your address received the intended amount and 3EGRD6N...249EwaQSVJ received 0.44538365 BTC change from the 0.44790063 BTC input.

If the transaction 8efc0a4a01f0ab0ed57e5dcfc19d548d94ffaa4f436b8a631f33e940fb775e0c has the correct address, it's CashApp that you need to contact.
(check every character from your cashapp's deposit address since you clipboard can be replaced by a malware)

Which was the last transaction of the coin received on the address. On December 22nd, 2023. Contact CashApp customer care.

The address I requested that it be sent to is:  3Qh75NiwVWjqb2UGmnTmKUP57NLMEAvTYW and the amount was $100. 

On your account on the broker site, you will see the txid on the withdrawal history. Click on it to get the txid and use it to track the coins on blockchain explorer. If you see the coin confirmed already on a blockchain explorer, that means the coin has been sent. Or if you are able to track it using the address you have above. You will only need to contact CashApp customer care instead.

Let me ask you a question to be certain that the coin was sent. Let us know the address you sent the coin to and also include the amount that you sent.

To clarify, the BTC was sent by my broker to my Cash App wallet.  I think that is the transaction I can see that has been confirmed.  I appreciate the comment.  I had no idea that something like this could happen.  I'll contact the broker again.  They say they've sent it and there's nothing they can do.  CashApp has nothing to offer me whatsoever.

You sent the coin from your account on a broker's site to CashApp. The transaction has been confirmed on blockchain but not seen on your CashApp wallet. That means you will have to keep contacting CashApp customer care to let them know about the problem.

That is one of the reasons you need to use a noncustodial wallet which you will have the full control over your coins because you have the keys.

The address has actually received just two transactions before which have already been confirmed. From the address details there is no incoming transaction waiting for confirmation which explains that if the transaction was actually sent by CashApp when you requested then it might have dropped back to the sending address due to low transaction fee or the transaction wasn’t even broadcasted at the first place (the withdrawal wasn’t made). Only the support can help you out of this or try making same withdrawal again to see what happens. This is one of the draw backs or custodial wallets.

Hello,

I copied the BTC address from Cashapp and pasted it on my broker's site to request a withdrawal like I have many times before.  I think I can see that they sent it, but it never landed in my wallet and I haven't a clue why not.  Cashapp support is no help.  I do understand now that I need to switch to a non-custodial wallet.  If anyone could take a look at this I would appreciate it so much!  At this point, I don't expect that I'll see the BTC again, but I would love to know what happened to it so I can avoid this ever happening again.  

https://www.blockchain.com/explorer/addresses/btc/3Qh75NiwVWjqb2UGmnTmKUP57NLMEAvTYW



Edit:  I just read the following on another site, which leads me to believe that it was sent back to the broker.  I appealed my case with them once again, and this time was able to convince the chat guy to forward it to their technical team.  Fingers crossed!

"An unspent transaction is the amount of cryptocurrency not spent during a transaction. This unspent amount represents the output of a transaction that is sent back to the user. The unspent output can then be used for future spending."

One more thing, if this doesn't work, is there a legitimate recovery service that could retrieve the BTC?  I know it's not a lot of money, but it's a lot to me.