My mistake yesterday, I sent my Bitcoin to Bitcoin cash. I didn’t realize until it never posted.
I was withdrawing from Brittrex over to Polonienx.
I’ve tried contacting both of them via support help, but no response.
Will they help, does anyone have advice or know how to fix this.
I had over $5000.00 in that account.
Why do they allow that to happen, when it’s not correct?
Why isn’t there an error message saying you can’t transfer unless it’s bitcoin to bitcoin?
You sent BTC from Bittrex to a BCH address at Poloniex, correct?
Contacting Bittrex is pointless, they cannot do anything to help you.
Your only hope is to contact Poloniex, explain the situation to them, and hope they eventually return the BTC to you. If they do not return them to you then they are lost.
I would say something like:
I accidentally sent BTC to one of your BCH addresses. The BCH address I sent BTC to is: xxxxxxxx
When you get a chance please recover the BTC from the private key of your BCH address xxxxxxx and sent them back to me at my BTC address yyyyyyyyyy
And make sure that the address yyyyyyy you give them is a BTC address in one of your BTC wallets not a BCH address. You could use your (next) BTC address at Poloniex to make it easier for them.