People send BitPay crypto, and BitPay puts cash into people's accounts. All these self sovereignty services obviously can't do that. And recommending things like BTCPay to people who don't have the time or want to put in the effort to deal with crypto is ridiculous. They want to make an API call, just like they do for visa or MasterCard or discover or any other credit card get a verified payment and move on.
It's a free market and everyone can choose what they want to. If you have a shop and want to accept crypto payments and keep all of the money in your own pockets, than watch a video or two on YouTube about how to set up BTCPay Server or contact their team for help if you can't handle it yourself. On the other hand, if you don't mind giving BitPay a share of your profits, use them.
this documentary was scripted wrote produced and edited by btcpay... so its an advert not a documentary
You can say that about many documentaries mentioning a service, product, person, place, item, tool, you name it.