There are still a lot of issues to be solved. Slow DB. Slow scripts. Also faucets are currently not working.
The admin told it has to move and at that the site will sometimes be down for that.
If you get errors, come back in a few hours.
Topic: BTCPOP status (Read 270 times)
is it down again?
It's not down. I even tried to make an account and log in and it's working just fine. Are you getting any errors?
is it down again?
All my balances are as they were. I didn't have much activity in the missing five days so no harm to me as far as I can tell. Already had a few borrowers and bond issuers pay within a few hours of reopening.
Long time member, user number in the low 8000's. I, too, was more-than-annoyed by the lack of public updates. Should have sent out mass emails with updates and announcement that they were open again. Users shouldn't have had to request updates individually. A mass update would have been less work than responding to a tons of support tickets all asking the same question.
Long time member, user number in the low 8000's. I, too, was more-than-annoyed by the lack of public updates. Should have sent out mass emails with updates and announcement that they were open again. Users shouldn't have had to request updates individually. A mass update would have been less work than responding to a tons of support tickets all asking the same question.
The exchange is online again: https://btcpop.co/home.php
It would be nice to hear some feedback from people who had funds in the platform prior to the downtime since the team hasn't made any official statements yet.
It would be nice to hear some feedback from people who had funds in the platform prior to the downtime since the team hasn't made any official statements yet.
Site is back up indeed, but there seems to be a lot of mess they have to deal with. Data was lost for about 5 days, so missing transactions, negative balances...
1 loan already got listed and filled (from longtime good borrower).
It seems they are doing transactions manually for now.
The exchange is online again: https://btcpop.co/home.php
It would be nice to hear some feedback from people who had funds in the platform prior to the downtime since the team hasn't made any official statements yet.
It would be nice to hear some feedback from people who had funds in the platform prior to the downtime since the team hasn't made any official statements yet.
Quote
Update - 02-25-2022 - We are on schedule to reopen by March 1st at that time all withdrawals will be on a manual basis and could take up to 72 hours to be approved. Staking will be suspended for at least 5 or more days. We will be making adjustments to individual accounts in the days following the reopening. Should you have a issue with anything on your account please send us a support ticket so we can get it fixed as quickly as possible. Unless we run into any problems, this will be the last update before relaunch.
And......Not your keys not your coins.....
It's the database has crashed excuse.
Wait...expressecrypto used that last month:
https://twitter.com/ExpressCryptoIo/status/1475033061398093827 / https://bitcointalksearch.org/topic/expresscrypto-help-5378843
Can we have a new excuse for next month? I'm not asking for much, not even a better one, just a different one.
-Dave
It's the database has crashed excuse.
Wait...expressecrypto used that last month:
https://twitter.com/ExpressCryptoIo/status/1475033061398093827 / https://bitcointalksearch.org/topic/expresscrypto-help-5378843
Can we have a new excuse for next month? I'm not asking for much, not even a better one, just a different one.
-Dave
This is the platform's latest update (from yesterday):
Quote
Update 02-11-2022 - BTCpop will be back online around March 1st, 2022. It will most likely have 5 days of missing data and we will be adjusting members accounts on an individual basis. There will be no new updates until Feb. 25, 2022
If they give another excuse on the next update, I'd be very concerned. It's already been a month since they shut down and told their users that it would only take 7-10 days.
And......Not your keys not your coins.....
It's the database has crashed excuse.
Wait...expressecrypto used that last month:
https://twitter.com/ExpressCryptoIo/status/1475033061398093827 / https://bitcointalksearch.org/topic/expresscrypto-help-5378843
Can we have a new excuse for next month? I'm not asking for much, not even a better one, just a different one.
-Dave
It's the database has crashed excuse.
Wait...expressecrypto used that last month:
https://twitter.com/ExpressCryptoIo/status/1475033061398093827 / https://bitcointalksearch.org/topic/expresscrypto-help-5378843
Can we have a new excuse for next month? I'm not asking for much, not even a better one, just a different one.
-Dave
Got this message back after I emailed support:
I did add a personal message to it, they noticed and replied to that as well.
However this is taking a veeeery long time now.
Quote
Notice: The newest update will be at the top of this email, older updates and the original letter will be below the update, updates will be provided once every 7 days, for the latest update please reply with the word UPDATE for the subject line.
Update 1-28-2022 - We are still waiting for the HD to be returned, however in the meantime we are still preparing the backup with the missing 5 days of data to get BTCpop back online as soon as possible. Before this can be done there is a lot of work that will need to be completed due to the missing data. This will include adjusting every members balances as well as loans, bonds, instant loans etc. late fees and due dates and all staking assets will need to be re-evaluated and adjusted as well. Please remember a few things, first and most importantly...your crypto is safe second we are a small team and working to bring BTCpop back online however it will take some time to accomplish if the HD is not returned and we have to continue to recover and adjust the last backup with missing data.
Update 01-21-22 - Progress is slow, we are still trying to recover all the data, we do have most except for the last 5 days leading up to January 14th, we will continue the recovery process and have BTCpop back up as soon as possible.
Hey Awesome Members of BTCpop, January 14, 2022
As you have probably already noticed we are offline at the moment, just be be clear this was a rare multiple hardware failure problem with minor data loss. After a series of strange and unfortunate events ending with the database hard drive failing, we had to take BTCpop offline for a short time. We are working to recover the database and hope to be back online within 7-10 days or sooner.
Any loans, Bonds, Instant loans etc that were due or are overdue will be fixed to reflect the time of the outage, all late fees/penalties are suspended until further notice. Once BTCpop is back online all accounts should reflect the correct balances (your crypto is safe) as well as loans, bonds etc. should all be corrected or will be corrected shortly thereafter, should you find a problem once you can log in then we encourage you to contact us as soon as possible...don't let it linger!
In the meantime should you have any questions or concerns you can contact Customer Support here: [email protected] we will get back to you within 24 hours. We also encourage all members to check back daily as things may move quicker than expected.
Thank You for your understanding and support while we get this sorted, we will be back as quick as we can. Lastly, without all you wonderful BTCpop members we would not still be around, so a big Thanks to all of you and see you a soon as possible!
See You Soon,
The BTCpop Team
Update 1-28-2022 - We are still waiting for the HD to be returned, however in the meantime we are still preparing the backup with the missing 5 days of data to get BTCpop back online as soon as possible. Before this can be done there is a lot of work that will need to be completed due to the missing data. This will include adjusting every members balances as well as loans, bonds, instant loans etc. late fees and due dates and all staking assets will need to be re-evaluated and adjusted as well. Please remember a few things, first and most importantly...your crypto is safe second we are a small team and working to bring BTCpop back online however it will take some time to accomplish if the HD is not returned and we have to continue to recover and adjust the last backup with missing data.
Update 01-21-22 - Progress is slow, we are still trying to recover all the data, we do have most except for the last 5 days leading up to January 14th, we will continue the recovery process and have BTCpop back up as soon as possible.
Hey Awesome Members of BTCpop, January 14, 2022
As you have probably already noticed we are offline at the moment, just be be clear this was a rare multiple hardware failure problem with minor data loss. After a series of strange and unfortunate events ending with the database hard drive failing, we had to take BTCpop offline for a short time. We are working to recover the database and hope to be back online within 7-10 days or sooner.
Any loans, Bonds, Instant loans etc that were due or are overdue will be fixed to reflect the time of the outage, all late fees/penalties are suspended until further notice. Once BTCpop is back online all accounts should reflect the correct balances (your crypto is safe) as well as loans, bonds etc. should all be corrected or will be corrected shortly thereafter, should you find a problem once you can log in then we encourage you to contact us as soon as possible...don't let it linger!
In the meantime should you have any questions or concerns you can contact Customer Support here: [email protected] we will get back to you within 24 hours. We also encourage all members to check back daily as things may move quicker than expected.
Thank You for your understanding and support while we get this sorted, we will be back as quick as we can. Lastly, without all you wonderful BTCpop members we would not still be around, so a big Thanks to all of you and see you a soon as possible!
See You Soon,
The BTCpop Team
I did add a personal message to it, they noticed and replied to that as well.
However this is taking a veeeery long time now.
compleet correct. cas had the site to his users you can look at the progress for pop v2.
cas had take a loan off 5 Btc few weeks back. few days later it fill... than he came with all sort off police came all hardware gone enzzzzzz ,later pop goes down like now.
i think all costumers lost now, but i hope i am wrong
cas had take a loan off 5 Btc few weeks back. few days later it fill... than he came with all sort off police came all hardware gone enzzzzzz ,later pop goes down like now.
i think all costumers lost now, but i hope i am wrong
What is? This is a third-party website. Apparently, they made it so users can keep track of the development progress, but after checking some of the tasks it looks like they're no longer updating it, most of them are from 2018/2019.
ooo didn't know btcpop was still alive... Waiting for two weeks doesn't look good. I would prepare myself for the worst
Someone emailed the support asking for updates
I suggest doing the same thing. While getting a reply doesn't mean everything is going well, not getting a response from them would be without a doubt a red flag. Try to ask another least expected question as well to make sure it's not a case of automated reply.
Someone emailed the support asking for updates
Meanwhile I emailed support. I almost got an instant reply. I asked about the status and if there is another chatroom to catch up with other users. This is the reply:
Update 01-21-22
Progress is slow, we are still trying to recover all the data, we do have most except for the last 5 days leading up to January 14th, we will continue the recovery process and have BTCpop back up as soon as possible.
No other chatroom
Update 01-21-22
Progress is slow, we are still trying to recover all the data, we do have most except for the last 5 days leading up to January 14th, we will continue the recovery process and have BTCpop back up as soon as possible.
No other chatroom
I suggest doing the same thing. While getting a reply doesn't mean everything is going well, not getting a response from them would be without a doubt a red flag. Try to ask another least expected question as well to make sure it's not a case of automated reply.
I just found an alternative address from their fb page post and it worked fine. Are you also unable to login from their sub page? https://btcpop.co/home.php#/landing/home
If you notice, between the main page and sub pages have different tab icons. If you think it's fine, then give it a try. But I suggest you don't use the main account.
DWYOR
If you notice, between the main page and sub pages have different tab icons. If you think it's fine, then give it a try. But I suggest you don't use the main account.
DWYOR
That's not working either. I don't have an account, but I tried to log in with random credentials and I got this error:
Code:
Unable to open a connection
Same thing when I try to create an account:
Code:
SERVER ERROR: Try again
I just found an alternative address from their fb page post and it worked fine. Are you also unable to login from their sub page? https://btcpop.co/home.php#/landing/home
If you notice, between the main page and sub pages have different tab icons. If you think it's fine, then give it a try. But I suggest you don't use the main account.
DWYOR
If you notice, between the main page and sub pages have different tab icons. If you think it's fine, then give it a try. But I suggest you don't use the main account.
DWYOR
https://btcpop.co is down for almost 2 weeks now.
Except for the message on the home page, there is no more news...
Anyone has more news?
Except for the message on the home page, there is no more news...
Anyone has more news?
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