Author

Topic: btcquick - 25+ hours, thought this site was legit? (Read 476 times)

b!z
legendary
Activity: 1582
Merit: 1010
They apparently have a lot of customers, so it may take them sometime. Wait a day or two and see if they respond.
newbie
Activity: 6
Merit: 0
Ok so I posted yesterday about my order status on btcquick.com.  My money has been out of my bank account for over a day with the order status reading as "under review."  My account is verified, I implement the two-step verification process when buying/signing in, have verified my cell number, confirmed the order thru sms, so what the hell?  After leaving an email and a phone message to their support staff yesterday, I had to open a support ticket thru the site earlier since I am not being responded to.  I cannot post in their designated support thread since I am new to this forum, so am trying to get any info I can through this newbie section. If anyone can shed light on this or has had a similar experience please fill me in.  I can understand the account verification taking days to fulfill, but for a startup it seems that fulfilling a customer's order and supporting them through that process should be their main focus and the quickest step. No?   Huh
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