In this lines we have started ETHEXIndia, India's first Ether exchange in 2016 and have been successfully running the business.
We are launching other crypto pairs via BTCXIndia in place of BTC/INR pair under the same brand.
We continue our endeavor with new blockchain initiative, S Chain Labs and we are in the process of setting up the infrastructure at Vizag Fintech Tower.
Regarding BTC/INR pair, we have been asking our customers to withdraw the funds and almost all the funds have been withdrawn. Few of the customers with open orders/deposits have been notified and we are ensuring they withdraw the funds. This withdrawal process may take few more days. Once BTC/INR withdrawal process is complete we will launch the other crypto pairs.
As explained above, it can be observed that there is no case of shutting down of BTCXIndia. In future, we may rename the BTCXIndia brand(where in BTC refers to Bitcoin here) to make it more suitable with the new crypto pairs. The anatomy of the company essentially remains the same.
Hope all the doubts have been answered. Still if any, please contact our Support.
Thanks for response.
You shouldn't be triggered by customers questioning you. Customers will question if your website 'Notice Section' shows no updates or communication is incomplete on text messages or user account logins are rejected without prior notification
There's a reason why BTCxIndia isn't the most preferred exchange.
Closing this topic as originals question has been answered.