Topic: BTER help (Read 768 times)
Bter is an excellent exchange.
I never had problems with 50+ transactions.
I never had problems with 50+ transactions.
What is the point of bumping this old thread?
Bter is an excellent exchange.
I never had problems with 50+ transactions.
I never had problems with 50+ transactions.
Have you folks had any luck in resolving these issues? I have some coin stuck in BTER and just get a blank page when I try to withdrawal. All attempts to contact support via email and QQ have gone unsuccessful.
I'm having trouble with bter as well, withdraws are not working. Customer support used to be very responsive but I am getting nothing back from emails as well. I remember a forum member named freeworm was doing support for them at one point, gonna give that a shot. I have even tried downloading the QQ messenger and getting in touch with support that way, but everyone is offline. Very frustrating.
I need help contacting someone from BTER.
A few weeks ago I made a deposit of 100 DTC that never arrived. I have attempted to contact them multiple times over the past few weeks, emailing both [email protected] and [email protected] but getting no response. After a week or so of no response I even transferred a couple of coins as a test and they arrived in my account just fine. The transaction for the 100 DTC is showing plenty of confirmations, it was deducted from my wallet, just never arrived in my account at BTER.
Does anyone know of another way to contact someone at BTER? I know there is a person on the forum from that site however I can not PM anyone yet, just post to Newbies hoping for help. Any help is appreciated.
Thanks
A few weeks ago I made a deposit of 100 DTC that never arrived. I have attempted to contact them multiple times over the past few weeks, emailing both [email protected] and [email protected] but getting no response. After a week or so of no response I even transferred a couple of coins as a test and they arrived in my account just fine. The transaction for the 100 DTC is showing plenty of confirmations, it was deducted from my wallet, just never arrived in my account at BTER.
Does anyone know of another way to contact someone at BTER? I know there is a person on the forum from that site however I can not PM anyone yet, just post to Newbies hoping for help. Any help is appreciated.
Thanks
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