Author

Topic: bter.com lost withdrawal (Read 428 times)

member
Activity: 84
Merit: 10
February 01, 2014, 09:12:56 AM
#3
Finally it arrived ! Transaction now in the blockchain.
hero member
Activity: 868
Merit: 1000
February 01, 2014, 08:42:20 AM
#2
Greetings 2all !

Today I requested BTC withdrawal from bter.com.
I did it before and always it took several minutes for the TX ID to show ip in the blockchain and up to 1-2 hours to gather confirmations.
Now after 5 hours TX ID is NOT in the blockchain although I see TX ID in withdrawal log on bter.com.

So, my questions are :

1) Have anyone experienced similar issues ? How they ended ?
2) How well bter.com respond to support emails ? Still no reply.


I haven't used bter myself, but from what I heard, the support is not very good....
member
Activity: 84
Merit: 10
February 01, 2014, 07:42:38 AM
#1
Greetings 2all !

Today I requested BTC withdrawal from bter.com.
I did it before and always it took several minutes for the TX ID to show ip in the blockchain and up to 1-2 hours to gather confirmations.
Now after 5 hours TX ID is NOT in the blockchain although I see TX ID in withdrawal log on bter.com.

So, my questions are :

1) Have anyone experienced similar issues ? How they ended ?
2) How well bter.com respond to support emails ? Still no reply.
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