Topic: Bter.com not allowing BTC withdraw (Read 12472 times)
Seems like Maxcoin deposits are stuck now. Any ideas what happened? I have some stuck there
I think in my point of view, Bter is a good trustworthy platform but some software bug issues it face problem. every exchanger like MtGox, Cryptsy have same issues. I believe Chinese know how to make business. 
there is already a helpfullthread:
https://bitcointalksearch.org/topic/btercom-cannot-withdraw-currencyfunds-377452
https://bitcointalksearch.org/topic/btercom-cannot-withdraw-currencyfunds-377452
I cant withrdaw my ltc from bter. Just send second mail to support.
I want my ltc back.
I want my ltc back.
Deposit went through in 5 mi but withdraw not possible?!
I confirm! My problem is completely solved!
Bter added 2.3btc back to my balance!
Bter added 2.3btc back to my balance!
How long did it take?
Iam already waiting 4 days of my deposit
try to write an chinese email with google translate.
I also cant withdraw. I i made a second acount for testing if it is a Problem in general.
Yes even the new account cant withrdaw. (no coin can withdraw, deposit only)
More people should write them mails. Sadly they dont have a ticket system.
I confirm! My problem is completely solved!
Bter added 2.3btc back to my balance!
Bter added 2.3btc back to my balance!
How long did it take?
Iam already waiting 4 days of my deposit
I HAVE MY MONEY BACK the support anwered me
I think i go to crypty now
I think i go to crypty now
really? i never got an answer since 2-3 weeks.
How did they contact you?
I deposited some BTC to my Bter acc 3 days ago and balance on my acc is still 0. I checked the transaction went through it has hundreds of confirmations by now.
I confirm! My problem is completely solved!
Bter added 2.3btc back to my balance!
Bter added 2.3btc back to my balance!
Huff, my problem is solved (early morning 5th of December, GMT +1)!! Suddenly BTC withdrawal passed through and it took like 10 minutes to arrive to my btc-e account (0.9 BTC)!!! So you who have "invalid verification code" problem, keep trying and it will eventually come through! I guess it did it around 50 times before the success. No bter.com for me for a loong time!
I want to use this exchange, but I don't know what the fees are to withdraw to a bitcoin wallet.
lol don't! I'm under the impression the fees are equal to the amount of yor withdrawal.
I want to use this exchange, but I don't know what the fees are to withdraw to a bitcoin wallet.
I removed a little more than 2 BTC from the account, but at a conclusion there was a failure and transaction wasn't carried out! BTC wrote off from my balance at the exchange, but in a wallet they didn't arrive!
I apply a photo of a mistake!
Passed three days, but my problem remained not solved! ! !
Support doesn't respond to my letters!
Somebody can prompt what to do?
Thanks in advance Dmitry!
I apply a photo of a mistake!
Passed three days, but my problem remained not solved! ! !
Support doesn't respond to my letters!
Somebody can prompt what to do?
Thanks in advance Dmitry!
If you get an error give it about an hour and try again.
If you read on the internet you wil read it takes already more than a week...
They are not scammers. There sight is just overloaded which is causing lots of problems. I have been able to withdraw BTC. If you get an error give it about an hour and try again.
I have the same problem. I think it does not allow depositing and withdrawing any coin...
No announcement about it.
No announcement about it.
i have the same withdraw problem..
deposit was not a problem at all and was very easy to do, also very quick..
only problems to withdraw... i thought it looks like the are scammers..
Anyone managed to withdraw anything since then? Not me... got "invalid verification code" every time I write it in. Anyone has the same problem?
Sent a mail to support@bter yesterday, still no answer.
Sent a mail to support@bter yesterday, still no answer.
I've send 103 yac to bter on sunday and another 100 yac a few houts later the first transaction never arrived.
I've send several mails to bter but no reply or rectification!
Yac was worth +/- 0.0003 BTC at that time now it's at 0.00014BTC. So even if they rectify the transaction I will still have lost 0.016BTC = 18$.
Has anyone gotten a reply from [email protected]
proof:
http://img.ctrlv.in/img/529f36799f0fa.jpg
It appeared for some time on the website.
Then it just vanished:
http://img.ctrlv.in/img/529f3798e10c0.jpg
I've send several mails to bter but no reply or rectification!
Yac was worth +/- 0.0003 BTC at that time now it's at 0.00014BTC. So even if they rectify the transaction I will still have lost 0.016BTC = 18$.
Has anyone gotten a reply from [email protected]
proof:
http://img.ctrlv.in/img/529f36799f0fa.jpg
It appeared for some time on the website.
Then it just vanished:
http://img.ctrlv.in/img/529f3798e10c0.jpg
Any update on this? People still having trouble with deposits and withdrawals?
what the hell with this support?
6 hours waiting for an answer and i still waiting :s
they have a site when profit 24/7 and the support work just at china's day?
my money is freeze
6 hours waiting for an answer and i still waiting :s
they have a site when profit 24/7 and the support work just at china's day?
my money is freeze
I HAVE MY MONEY BACK the support anwered me
I think i go to crypty now
I think i go to crypty now
I have received my LTC after 2 days of withdraw 'processing'. I am relieved that the LTC price has not yet fallen below where I bought it. There is very little more agonizing than a site going down for 'maintenance' in the middle of a trade play, or the market moving while funds are in transit to another exchange.
I can not understand it
You withcraw accepted and my DEPOSIT is lost/stolen
You withcraw accepted and my DEPOSIT is lost/stolen
They explain the situation, it's just in Chinese 
因系统负荷较高，虚拟币提取暂停，稍后开启，请给我们一点时间，感谢您谅解和支持。
Due to high system load, virtual currency extract suspended, open later, please give us a little time, thank you for your understanding and support.
因系统负荷较高，虚拟币提取暂停，稍后开启，请给我们一点时间，感谢您谅解和支持。
Due to high system load, virtual currency extract suspended, open later, please give us a little time, thank you for your understanding and support.
All my withdraws have now gone through. Both Bitcoin and BBQCoin.
Hi, Bter.com is under scheduled maintenance. It will be back 40 minutes later.
Bter.com ·þÎñÆ÷ά»¤ÖУ¬Çë²»Òª×ß¿ª£¬ºÜ¿ì»ØÀ´£¬¸øÄúÔì³É²»±ãÇëÁ½â
Email:[email protected]
Bter.com ·þÎñÆ÷ά»¤ÖУ¬Çë²»Òª×ß¿ª£¬ºÜ¿ì»ØÀ´£¬¸øÄúÔì³É²»±ãÇëÁ½â
Email:[email protected]
Code:
404 Not Found
No answer
BTER STOLEN MY BTC
BTER STOLEN MY BTC
Yes, enabled again, but one of my transaction is still displayed as "Processing" since a day. A transaction sent 5 hours later went thru.
It seems that the BTC withdraw is working again - I just pulled out my BTC and it has one confirmation on the blockchain.
I am going to be more careful with moving bitcoin in the future. This experience has made me lose confidence in Bter.com but I still need to use it for trading certain altcoins...
I am going to be more careful with moving bitcoin in the future. This experience has made me lose confidence in Bter.com but I still need to use it for trading certain altcoins...
Can't someone start an exchange WITHOUT scamming people???
That's a big problem with Bitcoin. Over half of all Bitcoin exchanges have already tanked. Usually, the depositors don't get their money back. With that track record, any withdrawal delays are a big red flag. Bter is displaying typical early-stage exchange failure behavior - delays in withdrawals, followed by vague excuses. Notice that the excuses do not contain anything like "we will be back in full operation by (date/time)", or any solid data like "we are now 34 hours behind in processing transactions". No, it's just vague excuses.
And, as usual, many of the marks are insisting nothing is wrong.
BTER is worst exchange ever. Whole day withdrawal is disabled BUT you can deposti LTC. Why the hack they didnt disable LTC deposit?!
And if you want to have an exchange you should be prepared and you must have better servers. Not everyone can make exchange.
Cryptsy ROCKS!
And if you want to have an exchange you should be prepared and you must have better servers. Not everyone can make exchange.
Cryptsy ROCKS!
Yeah, sure... try to deposit some LKY or BQC at Cryptsy and when a couple of days have passed and your money is still missing then come back here and tell me about it.
At least CRYPTSY support are answering to your questions, and LKY coin has a huge problem with wallet and everything.
If you didnt see CRYPTSY has a new page updated, so it is normal to expect some bugs
be cool and wait.
They explain the situation, it's just in Chinese
因系统负荷较高，虚拟币提取暂停，稍后开启，请给我们一点时间，感谢您谅解和支持。
Due to high system load, virtual currency extract suspended, open later, please give us a little time, thank you for your understanding and support.
因系统负荷较高，虚拟币提取暂停，稍后开启，请给我们一点时间，感谢您谅解和支持。
Due to high system load, virtual currency extract suspended, open later, please give us a little time, thank you for your understanding and support.
All withdrawals are disabled again!
I did not get any message when withrawed LTC. But the status's processing for 3 hours ..... At the moment still processing
SCAM or not?
No answer of my emails to admin and support where is my money
I see in blockchain that in night that they have send a lot of money of this adress
I see in blockchain that in night that they have send a lot of money of this adress
The 40 minutes is the daily schedule. Happens every day.
Quote
Hi, Bter.com is under scheduled maintenance. It will be back 40 minutes later.
Bter.com ·þÎñÆ÷Éý¼¶ÖУ¬40·ÖÖÓÒÔºóºÜ¿ì»ØÀ´£¬¸øÄúÔì³É²»±ãÇëÁ½â
Email:[email protected]
Bter.com ·þÎñÆ÷Éý¼¶ÖУ¬40·ÖÖÓÒÔºóºÜ¿ì»ØÀ´£¬¸øÄúÔì³É²»±ãÇëÁ½â
Email:[email protected]
my BTC deposit of yesteday is not seen in account
Got one withdrawal, but other one is displayed as "processing" since 8 hours.
Contacted support, but no response (they have never responded to any of my emails, no matter the subject).
Contacted support, but no response (they have never responded to any of my emails, no matter the subject).
Update to my post above.
LTC withdrawal went through. Took about 2-3 hours to show up on the blockchain.
LTC withdrawal went through. Took about 2-3 hours to show up on the blockchain.
same here =/
Did you also deposit NMC's? Have they shown up yet?
Was able to withdraw my LTC and BTC (after ~22 hours). Glad they didn't disappear though.
Able to withdraw after 22 hours ... do you mean you initiated a withdrawal and its completion took 22 hours?
Or that you have been waiting 22 hours and are now finally able to initiate the withdrawal, and it went through fairly quick.
Was able to withdraw my LTC and BTC (after ~22 hours). Glad they didn't disappear though.
Just tried to withdraw BTC. But, my NMC deposit from yesterday still is not showing up.
I was able to initiate a withdrawal of LTC ... but it has now been 20 minutes and nothing is showing.
When I click on the transaction link on their site, it brings up a page saying the transaction was not found.
When I click on the transaction link on their site, it brings up a page saying the transaction was not found.
I can confirm I just was able to perform a btc withdrawal
Im starting to think that its not broken and this is some sort of price fixing/market control. Prove me wrong BTER, but why are you still allowing deposit of some coins but not others? No withdrawal of coins at all? Or is that just if you are a regular member? Im guessing the admins can withdraw their coins....
Yep can't withdraw anything just get this msg:
Hope they fix it soon
Quote
BTC withdrawal is disabled 因系统负荷较高，虚拟币提取暂停，稍后开启，请给我们一点时间，感谢您谅解和支持。
Hope they fix it soon
I got a response from bter but it was simply the same message google translated... word for word as above. I really hope this is resolved soon, i actually like BTER otherwise but this is not cool.
Yeah they dont care about us whities lol
Ya the mods are pretty militant about moving things into subsections that nobody reads.
I was actually referring to the person who posted it. Seems like he is affiliated with bter. It would have been nice to see it posted in English somewhere.
Google translation of Bter's message:
Hello, Thank you for your continued support of Bter's. The recent traffic surge, short-term is difficult to supply our staff, so the situation of recharge to cash and other treatment is not timely emergence, we apologize. Please give understanding, we're doing our best to maintain a good server, improving efficiency in handling the problem, solve the problem for everyone. Thank you for your understanding and support! I wish you a happy transaction! Bter
Hello, Thank you for your continued support of Bter's. The recent traffic surge, short-term is difficult to supply our staff, so the situation of recharge to cash and other treatment is not timely emergence, we apologize. Please give understanding, we're doing our best to maintain a good server, improving efficiency in handling the problem, solve the problem for everyone. Thank you for your understanding and support! I wish you a happy transaction! Bter
Thanks
there's a post about this in the Chinese section.
https://bitcointalksearch.org/topic/m.3748876
Sure would have been nice to see this in the main area.
https://bitcointalksearch.org/topic/m.3748876
Sure would have been nice to see this in the main area.
Ya the mods are pretty militant about moving things into subsections that nobody reads.
there's a post about this in the Chinese section.
https://bitcointalksearch.org/topic/m.3748876
Sure would have been nice to see this in the main area.
https://bitcointalksearch.org/topic/m.3748876
Sure would have been nice to see this in the main area.
same here =/
I deposited NMC but they are not being reflected in my account.
BTER is worst exchange ever. Whole day withdrawal is disabled BUT you can deposti LTC. Why the hack they didnt disable LTC deposit?!
And if you want to have an exchange you should be prepared and you must have better servers. Not everyone can make exchange.
Cryptsy ROCKS!
And if you want to have an exchange you should be prepared and you must have better servers. Not everyone can make exchange.
Cryptsy ROCKS!
Yeah, sure... try to deposit some LKY or BQC at Cryptsy and when a couple of days have passed and your money is still missing then come back here and tell me about it.
I hope problems will fixed in the next hours
BTER is worst exchange ever. Whole day withdrawal is disabled BUT you can deposti LTC. Why the hack they didnt disable LTC deposit?!
And if you want to have an exchange you should be prepared and you must have better servers. Not everyone can make exchange.
Cryptsy ROCKS!
And if you want to have an exchange you should be prepared and you must have better servers. Not everyone can make exchange.
Cryptsy ROCKS!
for some hours i make a deposith with btc
not in the account
not in the account
same here can't withdraw.
I just hope this is not yet another scam ... There are enough scammers out there.
It is so boring to see such thing, that is going to kill bitcoin beyond any philophical question on the vertues of BTC.
I just hope this is not yet another scam ... There are enough scammers out there.
It is so boring to see such thing, that is going to kill bitcoin beyond any philophical question on the vertues of BTC.
No funds of my btc :-(
Can you retype this in a full, complete sentence, with an explanation please?It sounds like you're saying you had a balance of BTC and now its at zero?
No funds of my btc :-(
My balance isn't changing, thankfully, but I just got screwed like you guys.
Literally just transferred like 500 LTC in to buy Bitcoin, and now I can't take the Bitcoin out.
I have emailed support. Only a few minutes ago. I suggest you all do the same: [email protected]
PS: Your "funds estimation" at the top of the page will always change as Bitcoin changes in value. If the actual number of Bitcoins changes, thats different.
Literally just transferred like 500 LTC in to buy Bitcoin, and now I can't take the Bitcoin out.
I have emailed support. Only a few minutes ago. I suggest you all do the same: [email protected]
PS: Your "funds estimation" at the top of the page will always change as Bitcoin changes in value. If the actual number of Bitcoins changes, thats different.
I have exact that 2 problems: fund display change and cant withdraw. it say withdraw Disabled. I am like WTF?
I am having same issue with trying with withdraw my funds but not only that, anyone else seeing a dramatic difference of your funds just by refreshing the screen? I click my funds and it shows 15 btc one minute and then 25 btc the next and then back to 15.
I hope this is only a temporary issue...
Yeah this is happening to me too... i would really like to get my ltc and btc out of there but i cant.. and i WAS going to deposit some other coins but im not sure whats happening..
fuck it
i will get my btc back !!!
After i made deposit they have changed the bitcoin adress in account
i will get my btc back !!!
After i made deposit they have changed the bitcoin adress in account
I hope you do.
Luckly i got mine trade btc save...for now
fuck it
i will get my btc back !!!
After i made deposit they have changed the bitcoin adress in account
i will get my btc back !!!
After i made deposit they have changed the bitcoin adress in account
Can't someone start an exchange WITHOUT scamming people???
Yesterday i withdraw my 49.353 BTC there, and put it in t btc-e
Got it, 60+ confirms blockchain, am i save?
Got it, 60+ confirms blockchain, am i save?
my deposit went through. show in my account now.
They have now disabled withdrawing of ANY coin. If you try you get a popup that it has been disabled.
same problems here, very disappointing as coins are high right now
that good to know that I not alone.
Anyone has depositing problem on bter? Quarkcoin in my case, blockchain shows the transaction occured but not end up on my account yet.
I have the same problem with LTC, i transffered LTC and after 53 confirmations i still get nothing. I think they have problem, and i hope they will solve it
Anyone has depositing problem on bter? Quarkcoin in my case, blockchain shows the transaction occured but not end up on my account yet.
Happened to me too. Tried to withdraw 5 hours ago. After 2 hours not even 1 confirmation. Contacted support. Three hours later they have disabled all BTC withdrawals.
edit: LTC withdrawal is disabled now too.
edit: LTC withdrawal is disabled now too.
The chinese explanation in the modal box says that it's b/c of the "high load"
thanks for the info
loading the page at the bottom says 39000 ms so its running super slow
The chinese explanation in the modal box says that it's b/c of the "high load"
I have the same problem. I think it does not allow depositing and withdrawing any coin...
No announcement about it.
No announcement about it.
I just tried to click "Withdraw BTC" on BTER and I got a pop up message saying that withdraw is disabled!
Has anyone else experienced this?
Is Bter.com running away with all our BTC?
Has anyone else experienced this?
Is Bter.com running away with all our BTC?
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