Author

Topic: bter.com Sucks! Won't respond to support emails. (Read 707 times)

hero member
Activity: 1223
Merit: 506
This is who we are.
February 04, 2014, 10:47:20 AM
#3
I second this be very wary of transfers to BTER.  I moved doge there over a week ago and support only will send the initial request for more info email even though I have sent all required info 4 times..
full member
Activity: 147
Merit: 100
I've made 3 NXT deposits to BTER:

https://i.imgur.com/pxsdRnx.png

But after 24 hours, only 2 are there:

https://i.imgur.com/fqiztYB.png

So 51000 are missing (transfer has 500 confirmations).

Beware before you trade there, your NXT will disappear!

Support does not respond.
newbie
Activity: 26
Merit: 0
I've been emailing bter.com for 5 days regarding my balances which are stuck on their exchange, but they have not replied even once.

Every time I go to withdraw I get a non-descript error.

Has anyone else experienced this kind of abysmal customer support?
Jump to: