Topic: Bybit now forcing users to carry out Facial recognition when withdrawing. (Read 185 times)

And here I was thinking they stopped their silly facial recognitions. It's like they don't want users to completely drain their accounts or move all the fund to an onchain non custodial wallet.

To be honest, it's been over a year now since I last used that exchange. I found better alternatives that never bothered me with the stupid extra verifications when trying to move my funds.

digging up this old threat, just wanted to reaffirm everyone thinking about avoiding bybit. I have been having a terrible experience with them from the get-go. first of all the verification process is invasive as hell, then once you are verified and you don't use their service they way they would like to (i.e. leaving funds on their exchange, keeping open positions, not using stable coins vs. converting to btc) - long story short, they now locked about $500 of mine in btc, and when trying to withdraw it, they either want facial recognition, or they lock it completely if you try too many times, then they tell you they send you an email requiring more verification (mind you, already lvl2 verified account) and the email never arrives. I think bybit at this point is a shitshow, there are better alternatives, but they ask more fees or you have more slippage. not being bothered by silly requests comes at a price it seems. stay away from bybit unless you don't mind getting nagged to death with every step on the way. bybit is dead for anyone serious about crypto. this whole KYC thing is a fiasco waiting to happen in itself, on a long enough timeline, they will lose any and all data ever collected, and then there is no more such thing as identity at all. anyone sending them real data about yourself, and not trying to cheat the system makes a huge mistake in my opinion, don't make the same mistake I did, just forget about bybit. absolute horror shitshow. also support is completely overwhelmed, first time I had issues was a month ago, and they still did not reply to my support ticket. stay away.

oh, and don't try to cancel a pending btc transfer, or the whole ordeal starts anew. crypto has become a privacy-meme with companies like these. I can't wait for them to want to install a bybit certified webcam in your living room, so they can comply with klaus schwabs KYC requirements. absolutely f them.

With that strictness for your funds being withdrawn and asked for facial recognition again and again, that might be one of the reason why they're going to have lesser users soon.
I've remembered some popular exchanges before and then started asking KYC that made a lot of their users annoyed, this is like before the era when Binance is starting to become popular.

If their user is logging in for the same IP and device, they should allow to bypass the process.

Maybe not and it's just like another layer of security but that sucks when you're the actual owner with the same IP, device and activity from time to time being asked with that again.

Perhaps their users should be happy that they are not asked to take a selfie showing their street name and house number, as is the case with one of the online casinos whose case we discussed on the forum. But CEX will demand more and more, not only because they want it, but because it will be demanded of them by those who will increasingly regulate the crypto market.

Maybe it's not so bad in the end, because people will turn more and more to decentralized crypto exchanges, and there is no KYC needed out there.

Does this mean you did a face verification before, but this shows up again when you tried to withdraw your DOGE? That's really bad. I wouldn't be surprised if one of the programmers messed up and make the trigger for extra verification become stricter or something similar and then was too ashamed to admit it.

Be careful if you're looking for another CEX. So many of them require personal data and keep requesting you resubmit every few months or so. Some even ask you to submit a passport and claim your national ID is expired even if the government stated it is valid forever. I believe collecting user data is probably necessary for them so they can 'share' it and earn extra income. It's unfortunate that there is still no great platform for altcoin trading that doesn't rely on a centralized party (by great, I mean with great liquidity, fast order, etc).

Their facial verification measure is just useless and pointless. I don't think it has anything to do with "suspicious activity". I think it's aimed at making someone give up withdrawing all their funds and keep them in their exchange.

There is nothing unusual I did with my account on both occasions. I always log into Bybit using the same device, same browser, same OS, same Internet service provider, same location (Home), trade with the same pattern etc
More to that, what is the point of my password, email verification code and 2 factor verification code from my Authy account then if I have to do an unnecessary facial verification in order to withdraw?

Indeed, I have decided to use alternatives now.

Lol (solidifying my previous response), looks like they have indeed added some type of activity that is considered suspicious which causes the system to be too sensitive to catch innocent users. It just sucks for verified users that their first KYC doesn't work anymore, for me this is reason enough to switch to another exchange.


Yeah, imagine if many bybit users behaved like Zuckerberg.

Less than one month later, it happened again 

I wanted to buy some Doge and keep it in my noncustodial wallet, I deposited some USDC and after buying the doge, tried to withdraw my Doge and guess what? The same pop-up appeared as in the OP.

I realized that am not the only one experiencing the same problem. It seems to be a way of forcing someone to keep their money in their exchange, which I am not ready to do, and that will be the last time I use Bybit.

If you are a reader of this thread and are planning to buy coins and withdraw all of them to an offsite address. Bybit will frustrate you and inconvenience you with their stupid facial verification on your already verified account. Avoid them if you don't want inconveniences

Don't think every one is in the same good situation like you.

Look at this user, for example



Look at the silly response from the support.

It's very inconvenient now to trade or have your coins on exchanges, first the KYC is very annoying and with that facial recognition its an added hassle when you want you want your money right away, I experienced that on our local exchanger when after exceeding the amount based on my level they ak me for existing business permit and local permit which I don't have since am not an emloyer, and second the fear that exchange where you store your coins will do similar like what FTX did.
We have to choose the right exchange and never store coins that you are not going to trade.

Yeah this is very typical but with the recent changes to their unverified accounts, it wouldn't be surprising if they also tightened their security triggers (things that could ask them to verify it's you) which of course they wouldn't announce to the world.

You are using a custodial exchange, that do not make it stupid. If you are using anything that is centralized, you should be expecting many inconveniences like seize of your coins or blocking of your account and asking for KYC, or you will not be able to have access to your coins again.

If you do not want anything like that, you will have to use a decentralized exchange and noncustodial wallet.

It's nothing new that exchanges can suddenly resort to bureaucratic measures to seize funds regardless of your emergency status. It's a bit difficult dealing with exchanges that handle global customers, their systems are more sensitive to ip location and new devices detection.

This event is unlikely. To access any exchange you would have to do that with a smartphone, and every smartphone would have a camera, except it is bad, and the coincidence that it would then happen to too many people who are in need of emergency funds and have a bad camera is too much to think of. New users have to pass facial recognition verification before they can use an exchange, i don't think anyone should be complaining to do it a couple of times again to withdraw their funds, the privacy is already long lost.
No one of them is worth giving.

are you withdrawing over 2BTC?

You asked what would someone do if they need money ASAP and they don't have camera on their device, but if someone is keeping majority of their funds outside of the exchange (like you said you are doing), then that person would never be in that position, right?

I agree that these verifications suck, but things will keep getting worse due regulations.

Obviously keeping coins off an exchange is the way to go especially if you are planning to store them long term but in certain instances one has to do day or intraday trading as a way of making some profits. Are they going to move coins into and off the exchange every day or every hour they want to trade? 

For example, I keep the biggest percentage of my coins off the exchanges but when I need to trade, most especially derivatives, I end up using the much loathed centralized exchanges and this is how i ended up with the above situation.

We are heading to this verification requirements so traders and crypto users should prepare for what's to come.
Use centralized exchanges that you think are worth giving your personal details as well as your facial identity.
Limit your exposure to these exchanges as much as possible. We have no choice with their requirements but to comply if we have money on their vaults.
We know a long time ago, that transactions involving stable coins would really ask for kyc verification, so not a surprise if they are asking for your kyc.

Well, if they were smart, that person would learn not to use centralized exchange to store their crypto ever again.


I hear other exchanges are doing that as well, increasingly asking for verification for withdrawals, especially if stablecoins are involved.

Thought I might just share this to keep any Bybit users on high alert.

Today I tried to withdraw some profits I had made from Bybit but to my dismay, a notification came up asking me to face verification. Please note that my account is Level 2 verified.



This is so weird given that I had entered the 2FA codes, both for the authenticator and the one sent to my email. I made a quick chat why their live chat support, and they claimed that the "security check" could have been triggered by an unusual log in activity in my account, of which I have been logging in using the same device and browser for a very long time.

I asked them if the password, 2FA codes, IP address logs and Device ID information wasn't enough to prove that I was the actual owner of the account, and they had no answer. All they kept referring to were the terms of service as though they were programmed like a robot.

Now imagine if one is in an emergency, and they needed the money ASAP and the device they are using has no camera for facial recognition, I wonder what someone would do 

This is so irrational and stupid