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Topic: C-CEX transaction not confirmed? (Read 866 times)

sr. member
Activity: 779
Merit: 255
March 29, 2017, 08:28:11 AM
#5
Searching for a similar thread as I just made a 0.58btc transaction. Block explorer shows 9 confirmations but still the amount is not reflected in my ccex address. I've sent a ticket to support. Glad I found this one and feel a bit of a relief after reading good reviews. Now anticipating positive response.
hero member
Activity: 1022
Merit: 517
March 27, 2017, 01:11:06 PM
#4
Hello,

I deposited some BTC on C-CEX. The transaction has been confirmed by over 4 times on Blockchain, but the website still shows 0/2 confirmations. Does anyone else here know what's going on with it?

Thanks!

EDIT: Everything is fine. My pending transaction has been confirmed after I sent a support ticket. It was a very fast response (they replied in a matter of a few minutes). Reading some reviews while waiting for the confirmation was a tough time - I thought my money is gone, lol. Thanks for the support!

So what's the point of keeping this thread alive while your problem has been solved? If you face a problem on any bitcoin sites, it is always better if you ask their support directly instead of creating a thread like this. You can create a thread if you have contacted their support but you get no repliea after some hours/days.

Lock the thread ASAP.
sr. member
Activity: 952
Merit: 250
March 27, 2017, 05:25:22 AM
#3
I thought that you're still having a problem with c-cex. Good for you if you're problem are fixed now that's why I really like to trade on their site because of fast response on support.
hero member
Activity: 700
Merit: 500
CryptoTalk.Org - Get Paid for every Post!
March 26, 2017, 12:47:45 PM
#2
Yes their support is great and they can be trusted, i have also used them many times before. If problem is solved than you better just lock this thread for now.
legendary
Activity: 1134
Merit: 1597
March 26, 2017, 11:30:11 AM
#1
Hello,

I deposited some BTC on C-CEX. The transaction has been confirmed by over 4 times on Blockchain, but the website still shows 0/2 confirmations. Does anyone else here know what's going on with it?

Thanks!

EDIT: Everything is fine. My pending transaction has been confirmed after I sent a support ticket. It was a very fast response (they replied in a matter of a few minutes). Reading some reviews while waiting for the confirmation was a tough time - I thought my money is gone, lol. Thanks for the support!
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