Author

Topic: CampBX Holding coins hostage for "Cold Wallet maintenance" (Read 1770 times)

member
Activity: 98
Merit: 10
they finally figure their shit out, all my money is out of their system.
member
Activity: 98
Merit: 10
Great, the delay in this system has already cost me 6,600 USD
edit: 10,000
member
Activity: 98
Merit: 10
Sorry for the miscommunication, i originally was going through CampBX but since they have been ignoring me for a week, i applied to bitstamp and was denied (low res scans)  the issue now is that i cant get my coins off of cambBX

once every 10 minutes or so it allows me to withdraw 3 coins...so thats what im doing until they fix this mess.

unfortunately i still have 200 coins to move
hero member
Activity: 686
Merit: 500
Ultranode
the verification i spoke of in that thread was for bitstamp not CampBX

huh?:

I am trying to get verified on campbx so i can with draw my account balance there.  i mesaged support on either Thursday or Friday and was told:

There is a batch of KYC verifications scheduled to go out Sat night - your application should be in it.



Thank you,
CBX Support


However here it is Monday and I haven't heard from them since.

Should I be worried or just try and be patient?
member
Activity: 98
Merit: 10
Here's my theory.  When people deposit coins they go into an active or "hot" wallet, and after some time are transferred to the "Cold" wallet, and with the withdraws i am attempting there aren't enough coins in the hot wallet, which is why i can occasionally get 3-5 coins out because someone just deposited them.  but they have no right to ignore my tickets or withhold my btc because of their poor business practices.
member
Activity: 98
Merit: 10
i managed to get 8 of the 218 coins out, 3 in one and 5 in another, but repeating the attempts failed again with the same error message.
full member
Activity: 237
Merit: 101
I've never had issues withdrawing coins from them. In fact they show up on blockchain almost instantly.
Can you still receive deposits? And you have tried transfering just a small amount?

I've never seen that message. Their support response can be slow (a day or two) but they do get back to you.
Write them.
I know its easy for me to say, but try to relax. Many people have had a great experience with them. You haven't lost your coins.
member
Activity: 98
Merit: 10
And came someone PLEASE tell me what "Cold wallet maintenance" means?
member
Activity: 98
Merit: 10
the verification i spoke of in that thread was for bitstamp not CampBX
hero member
Activity: 686
Merit: 500
Ultranode
Looks like you were just verified: https://bitcointalksearch.org/topic/m.3383735

Perhaps CampBX puts a temp withdrawal hold on new accounts, even after verification?
member
Activity: 98
Merit: 10
going on 7.5 hours now, wtf?
member
Activity: 98
Merit: 10
Way over 3 hours have passed and nothing.  I'm stressing out hardcore.
member
Activity: 98
Merit: 10
it wont let me move ANYTHING out.  I'm starting to lose my cool here.

What the hell is "Cold wallet maintenance" anyway?
full member
Activity: 280
Merit: 100
try to move small amounts till u get everything out bit by bit   Undecided
member
Activity: 98
Merit: 10
I have a large number of btc i'm trying to move to my personal wallet from CampBX and i keep getting this error message.  my coins are effectively hostages and witht he value so volatile i could lose a lot of money if things go wrong.  There's no mention of this maintenance on their site. advice?

"Cold wallet maintenance in progress. Please reattempt after 3 hours."  fuck you campbx
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