Can not login account is block for security reasons

TryNinja

legendary

Activity: 2758

Merit: 6830

Quote from: ezystayz on October 30, 2019, 03:29:26 PM

Thank you for the unswer but I do not know why accournt was banned. If it is necessary I can provide all necessary informations about this account. But I do not know what information is necessary.

It doesn’t seem like you got banned.

It says “For security, your account has been locked” and there isn’t any ban in BPIP.

Take a look at this thread.

Quote

If you get a message similar to "your account is locked"

You should be given an email address in the error message. Send an email there and you will be given further instructions.

ezystayz

copper member

Activity: 84

Merit: 0

Thank you for the unswer but I do not know why accournt was banned. If it is necessary I can provide all necessary informations about this account. But I do not know what information is necessary.

AdolfinWolf

legendary

Activity: 1946

Merit: 1427

Quote from: ezystayz on October 30, 2019, 03:19:03 PM

What to do in such case. How long wait the answer to e-mail?

Sorry trombocoin, you are banned from using this forum!
For security, your account has been locked. Email [email protected]

Emails are usually not answered that quickly. Best thing you can do probably is if it's a ban (or an old account that got locked due to the DB hack
(not sure if that's the case here though, what's more likely is that; someone correct me if i'm wrong here, you used a (wrong?) security question to recover your account (?)),

is to open a thread like this, but with more information as to why you were banned/why your account got locked.

Cyrus/whoever will probably take a look and see if it's a mistake or will be able to explain your locked account further/ask you to prove ownership.

(If it says locked in the ban message, you'll probably need to prove account ownership somehow..?)
https://bitcointalksearch.org/topic/recovering-hackedlost-accounts-5089777

ezystayz

copper member

Activity: 84

Merit: 0

What to do in such case. How long wait the answer to e-mail?

Sorry trombocoin, you are banned from using this forum!
For security, your account has been locked. Email [email protected]

Topic: Can not login account is block for security reasons (Read 157 times)