Author

Topic: Canadians : Cavirtex.... WTF (Read 543 times)

newbie
Activity: 11
Merit: 0
December 07, 2013, 02:34:52 AM
#1
Yeah late to the party, long time lurker....   wtf

So now I have to post here, to go there and give my two cents about cavirtex.com

Any other newbie Canucks waiting over a month for verification?  I feel like the ugly one that never got asked to dance!


"I have been waiting on verification for level 2 since november 9th.....have I been forgotten. Really need this fixed asap guys...."

Mr XXXX

We have reviewed your documents and everything looks good.

Please note that due to the recent rally in price we have had a surge of verification requests. Our verification team is working to process the applications in the order they are received. We appreciate your patience during this time.

Regards,

Sofia Russo
Customer Support


Fast forward to Dec 8th ....    nothing ... 

Then they  have the nerve to tweet this ....     


VirtEx News
Dec. 6, 2013, 6:33 p.m. - Verification and Customer Service Update - Dec 6 2013

Total number of verifications outstanding: 1470
Date range we are working on: Nov 23 to Nov 27
Number of staff working: 12 fulltime, 6 part-time
Verifications completed today: 34
Verifications missing info and put into waiting: 44
Outbound Phone Verification calls made: 62
Customer service tickets outstanding: 1,100


Ugly kids always finish last, eh!! Nov23 to Nov 27 ... they working backwards?

Just me, or anyone else?

For the record, I sent cash to that other Canadian exchange and in a matter of days I was off and running ..   

And "bitcoin carpenter" ...   really Huh?   Your nose is looking a little brown!!! 

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