Author

Topic: Cannot connect to network (Read 642 times)

full member
Activity: 188
Merit: 100
July 30, 2012, 01:46:32 PM
#4
perhaps enabling network proxy settings by mistake?
sr. member
Activity: 249
Merit: 251
July 30, 2012, 01:41:04 PM
#3
I don't think it has anything to do with port forwarding. He's obviously not connected at all. Not even standard 8 connections if you are behind firewall.
Tell him to try
Code:
telnet electrum.bitcoins.sk 8333
or any other known online node and post the output.

There won't be output. He would need to send a valid version message before the remote host will send anything back.

OP, the user's firewall (probably a corporate firewall) is blocking outbound TCP connections. Request that he get this computer connected to the internet through a less draconian Internet connection. If he cannot, he could move his wallet file home and fire up Bitcoin there.
hero member
Activity: 482
Merit: 502
July 30, 2012, 12:38:40 AM
#2
I don't think it has anything to do with port forwarding. He's obviously not connected at all. Not even standard 8 connections if you are behind firewall.
Tell him to try
Code:
telnet electrum.bitcoins.sk 8333
or any other known online node and post the output.
hero member
Activity: 700
Merit: 501
July 29, 2012, 11:45:21 PM
#1
Hi there,

I sent a customer of mine (a newbie) bitcoins several days ago and they haven't received them.

I had them send me a screenshot:



which obviously shows they are not connected to the bitcoin network. What could cause this and what can they do about it?

Thanks for the technical support, forums! Wink
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