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Topic: Cannot open Electrum 3.3.2 due to the virus (Read 224 times)

legendary
Activity: 3710
Merit: 1586
copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
December 29, 2018, 03:42:29 PM
#4
Just keep using the standalone version, I use the portable ones on my laptop and they work well.

If you have done a checksum on the software (maybe on another computer, does your town/city have a library with computers that can be used)?

Don't input seeds or anything on the library machine or anyone else's computer that you can use just to test it.
legendary
Activity: 3668
Merit: 6382
Looking for campaign manager? Contact icopress!
December 29, 2018, 01:27:50 PM
#3
Install Electrum on a clean computer, import your seeds, and move your funds to an address that hasn't been compromised.
It is a hard thing to do since I only own 1 computer.

One direction could be to burn a recovery DVD from a antivirus company (Kaspersky, Avira or Bitdefender), boot from that DVD and clean the system. Just you should know what you are doing, you should backup especially the wallets (the binary files with private keys, not the installed software), you should check and update the virus signatures after booting from those DVDs...

Another direction would be to run from a linux-on-USB-stick and indeed move your funds to a new safe wallet.

Another direction could be to install a virtual machine like VirtualBox and ensure your funds' safety there (but if the virus/malware is very smart, this "direction" may not be too safe).
hero member
Activity: 1659
Merit: 687
LoyceV on the road. Or couch.
December 29, 2018, 11:08:01 AM
#2
Install Electrum on a clean computer, import your seeds, and move your funds to an address that hasn't been compromised.
hero member
Activity: 952
Merit: 1005
frantorres_995 at socialmedia
December 29, 2018, 11:02:08 AM
#1
Just upgraded from Electrum 3.1.2 to the newest version here. Though, it is worked fine and secure. Next day, I've just opened Electrum (Shortcut) on my desktop and pop up said to me that there is no Electrum-3.3.2.exe, then I immediately check the file location and the Electrum-3.3.2.exe was gone, but yet the electrum-3.1.2.exe is still there, I don't even know why is this happening. I think it because I'm just updating it rather than uninstalling the previous versions. Undecided

Sooo I decided to uninstall the whole electrum and download electrum again from the electrum.org and it cannot be opened due to the virus, but as you can see I've just uninstalled the previous versions of electrum.

Any advice for this?

EDIT:
The error message looks like this:

FYI, I'm not even installing third party anti-virus so I think windows defender block it (false alarm) but as you know that I download it from the official website.

But, for the standalone version, it is worked very well and no false alarm.
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