Author

Topic: Can't find my BTC (Read 168 times)

member
Activity: 255
Merit: 10
January 15, 2018, 07:48:23 PM
#4
I have purchased i BTC form a friend and requested in my coinpayments wallet. He sent it yesterday and shows more than 80 confirmations on blockchain info but still not showing in my wallet neither in pending transactions nor in deposit history. And also when i checked again on blockchian info with my wallet address now its showing that going out from my wallet 1BTC but neither i have received nor i have sent.

CAn someone please help me with it Cry


Open a support and wait may take a few days more they will respond to you. This happens from time to time and so far all have been solved.
newbie
Activity: 42
Merit: 0
January 15, 2018, 04:33:42 PM
#3
The same thing sometimes happens with Bitfinex, when I send a deposit, see many confirmations within 2-3 days, coins have already been spent after the first confirmation but deposit has not been done.
sr. member
Activity: 322
Merit: 363
39twH4PSYgDSzU7sLnRoDfthR6gWYrrPoD
January 14, 2018, 04:55:07 PM
#2
Coinpayments controls the private key to your deposit address so they control the funds there.

You'll have to open a support ticket and write to them that your transaction that was confirmed has not been credited to your wallet on their site.

They're the only ones that can help you.
newbie
Activity: 1
Merit: 0
January 14, 2018, 02:35:05 PM
#1
I have purchased i BTC form a friend and requested in my coinpayments wallet. He sent it yesterday and shows more than 80 confirmations on blockchain info but still not showing in my wallet neither in pending transactions nor in deposit history. And also when i checked again on blockchian info with my wallet address now its showing that going out from my wallet 1BTC but neither i have received nor i have sent.

CAn someone please help me with it Cry
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