Author

Topic: Can't load Armory - ArmoryQt.exe has stopped (Read 640 times)

staff
Activity: 3374
Merit: 6530
Just writing some code
January 29, 2016, 01:21:04 PM
#4
Can't post the logs because Armory is greyed out once I get the windows error.

Thinking of just uninstalling and re-installing it.  What files do I need to backup before uninstalling?  I have a copy of my paper backup already.

Do I need to manually delete the Armory folder and the Bitcoin folder?

Can you post your logs? Also, you should submit a bug report by going to Help > Submit Bug Report
At the very least you will only need a backup of your wallet file. It may be a good idea to backup the entire armory data directory as well but it could also be corruption in that directory that is causing your problems.
newbie
Activity: 4
Merit: 0
Can't post the logs because Armory is greyed out once I get the windows error.

Thinking of just uninstalling and re-installing it.  What files do I need to backup before uninstalling?  I have a copy of my paper backup already.

Do I need to manually delete the Armory folder and the Bitcoin folder?

Can you post your logs? Also, you should submit a bug report by going to Help > Submit Bug Report
staff
Activity: 3374
Merit: 6530
Just writing some code
Can you post your logs? Also, you should submit a bug report by going to Help > Submit Bug Report
newbie
Activity: 4
Merit: 0
So I haven't run Armory in a many months and am trying to get it updated. I get to the point where the software says it's about 50% through Scanning Transaction History and it keeps failing. I get a windows error saying ArmoryQt.exe has stopped working. No number of restarts has been able to get me past this problem. Any ideas?
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