cant open my bittrex account from my labtop

TryNinja

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Quote from: Yabes on May 20, 2019, 01:29:14 AM

That is was writen on policy[1]. Take it simple :

Quote

Please read the following carefully to understand how and why the Site and the Platform use your IP Address and cookies. If you do not accept or agree to the practices described in this Policy, you must exit both the Site as well as the Platform immediately. Continued use will be deemed to amount to your full acceptance and consent.

[1] https://bittrex.zendesk.com/hc/en-us/articles/360001412166]

I just assume for step to verify link to email like given an information for validiation account need permision to login... so that's why I assuming as similar like 2fa.

You're not understanding what we are trying to say.

We all know they collect information about us (our pc, network, etc). The question is WHY THEY ARE COLLECTING """PRIVATE IP ADDRESSES""" instead of """PUBLIC IP ADDRESSES"

There is a difference between PUBLIC IP ADDRESS and PRIVATE IP ADDRESS. Google it.

milewilda

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Logging in using;

Chrome & Mozilla and it all works fine on my end.

Quote from: Yabes on May 19, 2019, 12:55:58 PM

Copy link / Click right on the confirmation... select copy the URL for login then paste on new tab. Don't do that with directly link. Let us know if it's work.

I do remember that i have done this step for some time.Pasting up the link into a new tab rather than clicking the direct link.A must tried thing actually.

Yabes

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Quote from: TryNinja on May 19, 2019, 02:03:48 PM

Quote from: Yabes on May 19, 2019, 01:57:25 PM

That's for security system, for those member who've login with different IP. Like 2fa security.
Here is link for all about "How Bittrex Could collect the IP " : https://bittrex.zendesk.com/hc/en-us/articles/360001412166

The huge difference is that this is the private IP address of his machine (which are basically the same for every device, since it's related to the network you're connected to) and not his public IP address (which shows ISP, country, etc). My private IP address is 192.168.0.20 right now. OP's was 192.168.1.15 when he received the email. Pay attention at the similarity (192.168.x.x).

Also, IP addresses have nothing to do with 2FA.

That is was writen on policy[1]. Take it simple :

Quote

Please read the following carefully to understand how and why the Site and the Platform use your IP Address and cookies. If you do not accept or agree to the practices described in this Policy, you must exit both the Site as well as the Platform immediately. Continued use will be deemed to amount to your full acceptance and consent.

[1] https://bittrex.zendesk.com/hc/en-us/articles/360001412166]

I just assume for step to verify link to email like given an information for validiation account need permision to login... so that's why I assuming as similar like 2fa.

TryNinja

legendary

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Merit: 6830

Quote from: Yabes on May 19, 2019, 01:57:25 PM

That's for security system, for those member who've login with different IP. Like 2fa security.
Here is link for all about "How Bittrex Could collect the IP " : https://bittrex.zendesk.com/hc/en-us/articles/360001412166

The huge difference is that this is the private IP address of his machine (which are basically the same for every device, since it's related to the network you're connected to) and not his public IP address (which shows ISP, country, etc). My private IP address is 192.168.0.20 right now. OP's was 192.168.1.15 when he received the email. Pay attention at the similarity (192.168.x.x).

Also, IP addresses have nothing to do with 2FA.

Yabes

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Quote from: o_e_l_e_o on May 19, 2019, 01:41:48 PM

I don't understand why Bittrex would be telling you that you have logged in from a private IP address. A 192.168.x.x address should never be used on the internet. The only way you could be accessing Bittrex from this address is if you were on a LAN or similar with their servers, which I suspect is not the case.

Are you sure you are trying to log in to the real site? You are potentially entering your details to a phishing site and they are sending these emails to the email address you just entered as a way to try to prevent you from realizing what you have done.

That's for security system, for those member who've login with different IP. Like 2fa security.
Here is link for all about "How Bittrex Could collect the IP " : https://bittrex.zendesk.com/hc/en-us/articles/360001412166

o_e_l_e_o

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Quote from: hack4love on May 18, 2019, 07:01:59 PM

IP Address: 192.168.1.15

I don't understand why Bittrex would be telling you that you have logged in from a private IP address. A 192.168.x.x address should never be used on the internet. The only way you could be accessing Bittrex from this address is if you were on a LAN or similar with their servers, which I suspect is not the case.

Are you sure you are trying to log in to the real site? You are potentially entering your details to a phishing site and they are sending these emails to the email address you just entered as a way to try to prevent you from realizing what you have done.

Yabes

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Copy link / Click right on the confirmation... select copy the URL for login then paste on new tab. Don't do that with directly link. Let us know if it's work.

bL4nkcode

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Limited in number. Limitless in potential.

Upon seeing this post I tried to access my bittrex account using brave browser desktop to test whether its working or not and it actually works on my end.

sheenshane

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Quote from: hack4love on May 18, 2019, 07:01:59 PM

it open fine from my mobile every time i try to open from my laptop it send me email and send me back to Logan page

Have you tried to check your email?
As far as remember when I logged into that exchange site before I had received an email notification from them (Bittrex IP Verification) where I can log in my account.

I think that is your problem check first if there's an email sent from Bittrex Team.

TryNinja

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Have you tried it with another browser? (e.g Chrome)

hack4love

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it open fine from my mobile every time i try to open from my laptop it send me email and send me back to Logan page

Bittrex Login Notification

This is to notify you of a successful login to your account.

Login Time: 05/18/2019 23:56 UTC
IP Address: 192.168.1.15
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Topic: cant open my bittrex account from my labtop (Read 203 times)