Topic: Casino features you like and Don't like but you don't mind (Read 778 times)

I totally get the frustration you're feeling. It's a pain to switch screens, especially when the stream stops working, right? What you say about casinos broadcasting live football games from the big leagues is revolutionary. Because of this, betting goes more smoothly and is more fun. Imagine not having to worry about the game freezing and you losing important parts that could change your bet. Isn't that the dream?

I agree with you about the chat support now. Things would be so much easier and faster if there was a wider chat for support. It's all about getting the help you need when you need it. Also, the idea of having phone support in more than one language? That's great. People feel heard and important when they do this. These changes need to be made by casinos right now. Our goal is to improve the betting experience and make it run as smoothly as possible. Hope they follow these suggestions soon

The casino was most famous in the offline mode during the Covid,because we are being socialised.Many people use to play the gambling in the offline mode,in some countries the online gambling also made a huge root during the Covid.Because the gambler not able to do the gambling in the offline mode because of the pandemic.The online gambling had big root because of the pandemic time,even the raise of the crypto gambling made the huge change in the gambling industry.So the crypto based gambling also cause for the rise in cryptocurrency price during pandemic.The demand of the cryptocurrency was huge in the pandemic and the price of many coin raised huge during the pandemic time.

Hopefully, minors will have difficulty or even be unable to carry out verification at the casino, which can prevent them from carrying out KYC. But after all, children can pass this KYC stage because they can think about how to get a solution. Additionally, kids can get a casino that will not ask or ask them to do KYC and they can continue using their account without worrying about anything.

Children may know better how to deal with KYC, especially if they are used to solving problems without needing to ask adults. Children can now use technology well without guidance or learning from their parents or other adults.

Before maybe but I believe verification has gotten stricter now. Now it requires you for a selfie, so I'm sure kids won't pass it. New technologies are always being reported and many adults now use a social media. They can also see it there. They are fully aware of what is happening around the world but it will still boil down if how they secure their belongings because many parents are failing when it comes to this.

Even without a KYC, there might still be a way to prove ownership and recover the account. KYC is only an added risk because our KYC can also get stolen once a hacking occurs. Some that do a KYC can commit an abuse, and then a casino can commit it as well.

In my opinion, I would like to see live games from the Premier League, Serie A, Portuguese League, European Champions League and European League in casinos, this would greatly improve the way of placing live bets. because it is very difficult to watch the games in another place while at the same time you have to bet on the game, sometimes in the place where I am watching the game freezes and I don't know what happened in the minutes it was stopped and when I see how things are at the casino I see the odds have increased or reduced. But if all casinos were able to broadcast live games from the main football leagues, just like they do with NBA and Bundesliga games, then it would be much more practical to place bets live

It gets to be very irritating and uncomfortable to watch the games in other places and they are freezing, for the most recent example of this, yesterday I wanted to bet on Milan when they were playing against Cagliari, while I was watching the game in another place, the game stopped and then I see that Cagliari had already scored 1 goal and so I watched a few more minutes to see what Milan's reaction would be in the face of that bad situation, but the game stopped and this time it was held for a long time and to my surprise Milan scored a goal after It was no longer stopping and this really irritated me to the point that I gave up betting on Milan

Another thing that I think would be very useful would be that casinos should have a wider chat for support, something like while people are talking and someone says that there is a problem at the casino, then the moderator would ask him to send a PM to the moderator explaining every problem, this would also make the email, chat and chat room support guys assist people faster. I always say that the day casinos have a phone number in support and in many languages, then many people would feel more comfortable calling

i believe in most casinos, they are more active in chat support nowadays. so for me, to actually call their support center is not a thing anymore. you can already get fast answer via their chat features.
based from my experience like in stake, they can easily address your issues as well using their live support within their site. you can also upload the snapshots of your issues as well.

The reasons are;

- Good variety of games offered
- I do have the chance on editing their withdrawal fee
- Good and active support
- Tons of promotions and bonuses
- Site design
- Overall ambiance even if we do speak about online casinos

Each person does have their own preference because not all would be sharing up with the same sentiment basing up on what things they are currently involved with.
Some may like on what you like but some wouldn't and this is where we could really be able to see that choices would really differ on each other.
Speaking about lapses or those con's then i dont mind much as long i do able to play and having that smooth experience then this what matter the most.
I might be testing up some new sites if it do looks catchy but staying up right away is unlikely, there would be still lots of factors and considerations which
needs to be checked out first.

That is a risk that will always exist as many parents are not really that knowledgeable about the current technology and they have been left behind by far by it, and as such a smart kid can use the information of their parents to create accounts in any casino they may want and gamble that way, and this is especially true if we are talking about cryptocurrencies, because when it comes to fiat then at least the parents could catch the kid by reading their bank statement, something not possible when a kid is using their own money which they have stored on their bitcoin wallet.

Underage players can indeed use their parents' IDs to verify their accounts. That's why parents need to be able to keep up with what's happening with technology so they can check the site if their children later borrow their parents' ID for verification. Parents can also know what their children are doing so they can understand that the site is not for children.

Yes, by doing KYC, we can prove ownership of our account when it is hacked or there is an activity we did not do. The casino will know that we never do that so the casino will not take action such as freezing our account for further investigation.

 
Honestly, when COVID hit, there were too many fiat casinos I've tried. The one that stands out the most is the one with percentage cashback. It's not a crypto casino but a fiat casino with unique games that make me play the ones I like in malls. I don't know if it was the cashback or the fish game, but I played for almost a few months before it became a scam. It's no longer paying the withdrawal, but I play until it's not working.

The only feature I don't like is there is too much bonus in deposit. As a gambler, I know if the casino will become a scam when there are too many rewards in deposit.

One of the features that always kept me in the same casino is the instant deposit. Only a few crypto casinos have them because most casinos prefer not to increase the risk on their side for the convenience of their players. Another feature is the freedom to choose from different crypto when withdrawing your balance from their casino. You rarely find a casino that does this and it eliminates the extra step of converting your coins to an exchange in case you have to.

The feature that bothered me a bit was the 24-hour security lock after changing your password. I still remember my funds getting stuck because of that feature, but that didn't stop me, as it's only for a day anyway.

I don't particularly "like" or "hate casino features, but what I do have are features that I want to see more casinos doing. First off is superb customer service. As of the moment no casino's got an active customer service center where users can call and reach them without the delay or hardship that comes with it nowadays. A call hotline, text center, and something along those lines will actually be a nice pace of change they can take.

Another will be better ways to secure a customer's account. I don't mind KYC, and in my opinion, while it's not the best way to secure your account out there, it's not the worst either. However, at some point casinos must realize that there are ways to secure a customer's account without jeopardizing their identity. So a better security measure than the common KYC must be available for the taking out there.

Most casino now require you to complete KYC so it's better you complete them when you register so you don't get excluded from using the casino as others that have completed their KYC are using the casino. Without KYC you can't withdraw on some casino and it's very frustrating but that's the requirements now. This is why we can make use of casino that don't demand we complete KYC before we can withdraw small amount from their casino.

A casino feature I love and I look for them in any casino I want to use is the cryptocurency deposit options. If any casino I want to use don't have an option to deposit and without with Bitcoin or other cryptocurency I avoid the casino because I don't like using fiats when I gamble.

Yes, I'm sure that every gambler has a favorite gambling site and they play there more often than other casinos. Some of the things that make me feel at home at my favorite online casino are:
1. Convenience
2. Great customer service
3. Never have deposit and withdrawal problems
4. Promotions they offer
5. Have a complete game

I always prioritize the 5 things above to find out how good their service is. If any of these 5 things are not good then I will never bavk to that gambling site.

I don't like the transfer fee or withdrawal fee but then I need to get used to it, I am dealing transactions in crypto so I need to used to it that in every sell or buy I need to pay fee, one more thing I don't like is that KYC is implemented though I understand the reason why but I am always doubtful to it that my identity might be stolen but I don't have a choice I need to abide to it.

For me being at a physical casino versus and online casino I see them as two entirely different things. The main reason I stopped going to in person casinos was because they allowed for smoking and I can't stand cigarette smoke (weed smoke, no problem).  So I simply like the fact that I don't have to smell that and be around gross dirty people (which is what you often find at in person casinos..if I'm being honest).

It's not a feature but a factor.

When I read OP my mind drifted towards KYC as an immediate red flag. If I'm playing on crypto casinos I prefer to play live table games. Evolution's a live table game provider and IMO they're the best -- they have the best interface and I don't really have to worry about fairness or reliability.

But nearly every casino that has Evolution's tables has KYC, so it becomes difficult to play on.

Since long time i am related to online gambling especially in 2018 i have played a lot of gambling. In fact it is possible to become a regular at the casino when you keep winning. However there is no need to find new sites to gamble on every day just stick to one or two of your favorite sites but for some reason, if the preferred features are good then everyone will accept them. Especially the kyc problem withdrawal money with deposit if everything is done on time and fast it is definitely better.

This not entirely true since underage player can always use ID of their parents to verify their account. I’ve done this before on exchange when I’m still underage and doesn’t have valid ID to verify my account. Some parents doesn’t care about KYC since they don’t know much online technology.

The only benefits of KYC for me is the ability to recover my account when it’s hacked since I can prove ownership using my ID that I use to verify my account.

You are right, I am not comfortable with some of the new casinos that I have known and played there, in general the casinos are good and fair, but still my favorite casinos are more comfortable to use, Of course it's not apart of the features that make me feel at home like you said.
An example that makes me comfortable.
1. Withdrawal and deposit features.
2. Daily Betting Money Back
3. Weekly Cash Back
4. The login process is not too complicated, Username, Email, 2FA are complete.

And many others, the point is that it is easy for me to do everything.
Likewise with several games with the betting feature, this is also a basic reference for me being comfortable at my favorite casino.

It's hard to compare visiting my local physical casino to gambling online from home. First of all I always visited the casino with friends, it's usually a whole night activity where the main focus is on having a good time and not only on gambling. Eating a good dinner, getting some drinks and gambling in between are a good mix for a fun night out. Our local casino is in an old building and has a special flair, you need to wear a tie and suit to visit. In case you don't bring one from home you can rent one at the casino. It's quite funny to just have some drinks and observe other gamblers. Online gambling is the complete opposite, it's all about the casino games and not so interactive with other gamblers. This is probably what I miss the most when gambling from home, engaging with other people and also see how they are doing. A compromise for me is to put some gambling streams up, so I can at least see and hear someone else also gambling with me. Maybe with the rise of Meta casinos it could become more interactive and we could see other gamblers place their bets.

Yes local casinos are good and their reliability is a very important part for a positive casino. Casinos are full of different games and you can have a good time playing table games slot machines and a variety of other activities. When you're having a bad day, the gaming environment is pretty lively and being in the middle of all that excitement can make you feel better. But since they are far from new ones their reliability is very low and they usually come in the market for scamming. Gamblers don't want to trust new casinos easily because they show more profits and get away with everything.

At least we know which casinos we can trust when we want to do KYC so that we don't experience scamming. The KYC feature can be a positive step to ensure underage children are not involved in gambling. But we must also remember that underage children can find casinos that do not require KYC upon registration and if the children only gamble with small amounts of money, they will be fine. But everything will change when the casino submits a request to perform KYC. That would result in the kids moving on to another casino or even borrowing an adult's ID for verification.

I am sure you are not the only one, identifying yourself holds some advantages which you have mentioned already, however not going through it has many advantages too, so we have to take a choice and gamble at the casinos which follow it, unfortunately thanks to the pressure of governments all over the world KYC is no longer an option on most casinos and instead it has become mandatory under specific circumstances, leaving those that prefer to avoid KYC without too many options.

I don't know if it's only me but I like and hate KYC at the same time. I have this love and hate relationship with KYC, because of course, it is helpful and at the same time has its drawbacks. I like this feature because it is a positive measure to ensure that minors are not being allowed to enter and to engage in any gambling activities. It also provides safety and security measures to avoid any fraudulent activities that might harm the customers. Now, why I don't quite like this feature, it is because of some privacy concerns. Again, even in my trusted gambling platform, I still can't help but have second thoughts when giving information needed in the KYC measures. As we know, it is very risky because identity theft is common and it can be used against us.

Well, I think, like you, many people will try to look for many alternatives to be able to survive in the period that Covid 19 lasted, however many turned to online jobs, the easiest thing is sometimes to enter a casino and try your luck too, right? but basically things can happen in different ways, first because many emcoins are activated, also the need, many people were fired from their jobs because they were essential, only some that did not require them to be in a company but rather remotely, then a casino for Many was the solution, really there were many who managed to increase their money in a casino, because they were betting around 400-500 usd and were able to take it to 800usd or something like that, I dare say it helps, others were betting with higher balances between 4000-7000usd where They were able to get it to $10k, which is not bad at all, but there are also the big losers who did not do so well, in view of this many people wanted to recover their money, and that is why there were also many cases where it was tlaente full of pure addicted people, where they were in the casino day night ready to be able to make some money, it didn't matter what it was, but something, something that would make them survive, and despite the advantages that the game had, the casino itself Only he will always have the advantage because that is the business, so it is more difficult for each player to have profits frequently.

To be able to win at a casino, at least some money, you have to be patient, play at the exact moment, have the necessary money to bet big when you have to and only then can you consider something, otherwise I think that It's very difficult, because you win at the casino because you managed to have a stroke of luck, the casino doesn't give money even to those who say they deserve to win, because it doesn't work that way, it's another way then when we start to think, A casino is a Company where you Obviously need income to survive.

Not only you,  but a huge number of other gamblers here have hard the same experience as yours and that have also change a lot of things around them,  and all the same covid 19 came with a lot of changes to the way we do things,  and more also the way we react to things around us,  be for now,  physical casinos have been the most suit after and being in the casino is almost same as being in the stadium.

But with the covid 19 social distance order and the series of lockdowns experienced in many part of the world,  a lot of attention have now shifted to online gambling and this has helped a lot of things around us lately.

True, I am constantly addicted to local casinos but during the Covid period all these activities were closed, but then it was an online casino and I always worked in the casino through profit and loss. At that time I sold a car and a bike just for online gambling. Simply put everything seems easier in my old casino and the system is more familiar so the old casino is better for me than the new casino. However I have account and played in some other casino sites but all are comfortable for me. Moreover, I have made an account on some brand new site but have not deposited money yet.

KYC is something that many of us don't want to do involve in because of data breach. One of the things I don't like about a casino is KYC which I easily frown at especially when it's a fun scale KYC. The only thing a casino need to ask for is just email or phone number. That is no need for a casino to be asking for identity and personal information and if it's not well handled, the information can be leaked by scammers. Fast deposit and withdrawal, high bonus system, multiple games, massive odds for sport bet etc is what will attract gamblers more on a casino.

That should be nice but it is going to be difficult that such a feature gets implemented, from our perspective it may not seem much that a casino may forgive us the fees of our transactions, as we are talking about less than one dollar on fees, however if we multiply this for millions of users and add they probably make several withdrawals every year, then a casino could easily loss tens of millions of dollars on fees alone, and this is an amount of money they cannot allow themselves to lose.

Well, I don't usually like to jump from one casino to another, but the casino where I am gambling has the good features which am ok with: deposits are fast, and withdrawals are also fast, with just a low transaction fee. I am not very sure, but I think I overheard someone saying that there's a casino he uses that charges him some specific amount any time he deposits, which is their deposit feed (is there anything like a deposit fee in any casino, you know?). If there's such a feature at some casinos, I don't like it. Also, some casinos don't compel you to pass KYC before you can gamble and withdraw, while some casinos make their KYC a compulsory thing, which is also what I dislike.

Your reason is almost the same as the reason for most of us sticking to our current casinos,  and it has become obvious that those casinos also are aware of this fact that those unique features and service they offers is what make make of us to stick around with them for that long so for that,  their always try that best to keep up with demands and always keep us loyal by continues to offers us that service fhat we like most.

But one other feature that I will be looking out for is when and how to have a zero fees withdrawal from some casinos such as stake.com who is my most used casinos.

A casino that doesn't conduct promotional and bonus contests from every now and then are basically going to kill their platform themselves because they should understand that gamblers love having something in between their sessions that keeps the excitement up because when you are a gambler and you manage to win some extra money to gamble with, you will be cheerful and you would always want to stick to the platform that provides such opportunities.

So, I also never like casinos that are idle at most times, like there is barely a contest or a promotion after a month or so, this makes the casino less active since players will start moving out when they see other platforms are running promotions all the time which is an opportunity for them to earn some bonus.

I really like fiat gambling, apart from being able to enjoy the gambling that I do, I also find other fun, namely joking around when gambling, especially when playing it together with my peers. I really enjoy the games and conversations. And I can't get some of this excitement in online gambling. And the annoying thing about online gambling platforms is KYC, this was deliberately created to make our gambling account security system safer, but I really don't like this because it has to go through quite a long process, but I'm also worried about my incoming data. into the gambling account.

That is why we returned to the casino platform we use today. Indeed, that can make us return to the previous casino because we have found comfort in gambling at that casino, so we don't want to move to casinos too often. Another reason is that we don't want to deposit more money at some casinos because it is a waste of money that we could use to deposit at the casinos we already use for gambling. Yes, many gamblers hate KYC, but we can't do anything but follow the rules of the casino. But we have another option to look for a trusted casino that is not too strict in implementing KYC on its members. That's what we can do, and if we find it, maybe we will just gamble more often at that casino without any desire to move to another casino.

What makes me stick to my current casino platform is the fast customer support features, fast withdrawals, and easy and modern interface. Features like that are what I need, because I think these features are the most important for a gambler. And what I hate the most is KYC - if possible I actually don't want to do KYC, but it can't be helped that it's needed for the withdrawal process even though in fact it's not that important, but I understand it's for regulatory purposes and I respect that.

The UI must be more responsive and support all devices so that it is more comfortable to play.
The game will of course follow existing game trends but with custom or adjustments from the casino and also several existing events.
Fast withdrawals depend on what platform is used, if using crypto it will be faster and this also depends on what limits are allowed for regular withdrawals without KYC.
You will find many in every casino with several giveaways or special daily prizes for every user who is lucky or meets the specified target.


But will you find that in one Casino platform?
you can look at currently popular casinos such as Duelbits or several other casinos.

When it comes to casinos heres what i am after:

1) The sites UI needs to be fast and good to look at. It needs to make sense.
2) I want games that are either inhouse or mimic those that usually are - for example dice, plinko, hi/lo etc. Those are the games i usually play.
3) Fast withdrawals
4) Some kind of a loyality system with either daily rewards / faucets and the like.

It's so annoying to me passing through series of kyc when opening a gambling account with an online casino and also with when making withdrawal the KYC passage is a boring process to my liking and that has made me scarcely use kyc casinos , it's just ones in a while use.

The other dislike is the absence of promotions and bonuses in a casino, for me I take it that such casino's don't value their customers whether they leave or stay because promotions are one of the strategies to hold down your users even when they have a reason to leave. Lastly, it's high withdrawal fees, I think casinos some casinos should reconsider their reducing their withdrawal charges fees and also the deposit limits too .

I appreciate a good user interface. As a sports bettor, I prefer not to see too many markets cluttering the gambling site. In my opinion, simplicity is better. What I dislike in a casino is when the withdrawal process takes longer than an hour; I prefer almost instant withdrawals. Additionally, I expect prompt customer support, where they attend to my queries right away. It might sound demanding, but there are sites that provide this level of service, and that's why I stick with them.

Yes everything has its own risks even in traditional casinos there are also big risks but we as gamblers can always minimize the risks and wagering requirements payment limits in online casinos are common so all casinos without exception definitely have these requirements. However there are differences between one casino and another in the predetermined amount.
Regarding betting requirements it can be fulfilled if we gamble in the casino gradually so that slowly even though it takes longer at least it can be fulfilled without chasing it and payment limits are also not something we need to worry about because when we gamble we definitely have determined the amount of money that will be paid use it to bet so you can calculate more without exceeding existing payment limits.

In fact that good because when there are lots of people who know how we bet and how much we bet it can endanger the balance we have because if people know we bet large amounts there will be a risk of lurking such as hacking or even trying to give us a link phishing which might be dangerous and for withdrawal problems there are several trusted casinos that don't have an instant withdrawal feature so it still takes time in the withdrawal process so that we may not be able to get comfort.

Yes I always prioritize all of that to avoid several problems that could occur thanks for the suggestions and input.

I think you may have have a misconceptions around the meaning of kyc,  and you have overly associated kyc with scam which is something you may have to hard a rethink on,  because KYC is aimed at reducing crime so how then will you say that kyc is a scam without outlining your reason behind such statements.

One of the reason why casino demand for kyc is because,  kyc will reduce money laundering attempts and also help to stop the used of casino being used as a money mixer.

Well, I will answer regarding my thing, which is poker.

In principle, I like it in poker or in any casino that there are responsible gaming tools and that they work.

As for poker specifically, what I don't like is the tendency of rooms that used to be poker rooms like pokerstar to have not only included the casino but to promote it more than poker. Also that in terms of poker specifically the rooms have been removing some formats such as Sit & Go or raising the structure of blinds so that they make them more roulette-like, where the student has less margin to win in the long run and instead the rooms are more profitable.

Also the increase of rake and decrease of rakeback in the last decade but it seems to have moderated lately and in some punctual changes there have been timidly advantageous changes for regular players.

That is the perfect approach as a casino user to stay on guard and ahead of any possible privacy demands,  this is very important in the sense that you know how and what amount to transact that will not trigger up level 2 kyc which is the level of kyc most cryptocurrency lover does not like to go through,  because the site may demand for your ID which expose more details about you.

So for that the best possible,  acceptable level of KYC should be email and phone number verifications,  in case of 2FA security authentication.

My favorite casino for a very long time now have been and remains Stake, before I actually discovered Stake, I've played in some other online casinos as well, I am not that regular when it comes to gambling, and I am also not a user of too many casinos so its pretty difficult to find a feature in one that I like, that I don't find on another ..

But here is a feature I found on 1xbet which I don't find on my favorite casino (Stake), and I am actually pained for this realization though, and the feature is the ability to still win a multi bet even when one or two games is predicted wrong, I found this feature on 1xbet, but have not found it on stake.

kyc sites are mostly scams the main purpose of KYC is fraud especially financial scams. The ability to quickly deposit money into an online casino account is one of the most important factors for players looking to gamble online. Fast safe and simple deposits make the whole gaming experience much smoother and more enjoyable but with kyc they leak personal information and are not fast in depositing and withdrawing. Blocking everything relying on KYC checks lack of knowledge and training and security complacency can mean that the level of risk is high for casinos leaving them open to fraud. Calling has its pros and cons so players should always choose sites that have their specifics in the payment section fulfills the demand.

If I have to say anything about this then my words will not ever. There is a lot of demand, everything can never be found in one place. By saying this, I gave my mind peace. So if I say now, then many people have already said that which feature they will like initially is No KYC.
Then house edge matter . Also the features I would like that is your friendly system that because of there will be no difficulty to understanding the process of playing I have seen lots of casino's those ecosystem or harder for users most of the case I have avoided those casinos. So I think this kind of common facts those are like by most people. And I think the systems that people don't like are the opposite those facts.

I also would stick with casino that allows such withdrawal without KYC requirements at least for a certain amount so that I could just be withdrawing on that amount without bothering myself with KYC. I really don't like KYC especially the 4th level where document and selfie is requested which exposes your privacy to the public. For a casino that is not reputable, they can give someone's data out on request. So playing and withdrawing without the selfie request would get me stick out for the casino.

Instant withdrawal is one of the features that I like about my favorite casino, I never missed my withdrawal request and one of the features that I don't like about my favorite casino is I have a hard time logging in I have a hard time with the captchas, sometimes it took me five to ten minutes but I need to be patient and wait it out maybe because it's my connection but on other casinos, I have no problem at all.

I don't have anything specific about casino features that I like or vice versa, for me as long as the website can be easily accessed and when playing everything loads perfectly and deposits and withdrawals can be processed quickly then that is enough to continue playing at the casino. That is, especially when the casino doesn't ask me to do KYC, but that's almost hard to find in online casinos nowadays, almost all online casinos will ask for KYC.

Yeah, I do agree, regardless of what age the gambler besides you in the table or even the dealers themselves, you struck a conversation with them. But obviously, in online there's none of that.

I played on some live dealer on baccarat games in online, my worst experiences is the lagging itself. Sometimes my screen will just freeze up and you don't know if you won or not. That has been the case for me as well with other games here, but I can't do anything as I love some of the games. But there are days that I will completely play on landbase casinos and not online because of that bad experience.

I still gamble at my favorite casino because of its attractive appearance and the promotions it provides. But some gamblers prefer to gamble at a casino with features they like, so they will keep returning to that casino. Maybe it's a matter of the taste they get at that casino, so they keep going back to gambling at that casino and don't want to try gambling at other casinos. And I think it's normal that they prefer the casinos they are used to for gambling rather than using other casinos that they don't understand well. Besides that, maybe the rules at their favorite casino are not too strict, so that they can gamble comfortably at that casino.

In the psychology of colour and design, one of the lessons to learn is that colors and design are the most important parts of project. It conveys feelings or warmth that is positive emotions or feelings or negative emotions. For every casino that I have become a loyal client to, my first attraction is the theme colors, then the sounds.

A second feature that I like is an active and very responsive customer service. Gamblers are impatient, we don't like delays especially when we have to wait a long time to replies to our questions from the customer representative.

What I do not like but I don't mind is the KYC requirements. Having to share personal information and being worried that someday their security infrastructure may be hacked and my data may fall into the wrong hands.

A couple of features I like when it comes to online casinos are live betting and player bets. Being able to bet on individual player stats instead of just the outcome of the game can make it more fun to watch the game. Live betting can enable you to bet both sides throughout the game as odds change to put you in a win no matter what position.

Several things :
-UX/UI.
-comfortability.
-non KYC compliance vs KYC mandatory compliance.
-how responsive customer service is in times of account trouble.
-withdrawal and deposit speed.
There are still several things that I have forgot to mention, but as for me, one of the major thing that keeps me coming back in a casinos is how good their customer service is. Issues doesn't need to exceed 24-48 hrs. Minor issues should be fixed as soon as a representative attends to it. I guess there's nothing more important than having a happy and satisfied clients. I don't care much about bonuses if a certain casino does have a lot of pending and unresolved issues. I don't want to get stuck in that line.

Reading some posts, seems that most people do not like about KYC. My question, is KYC a feature in casino? As far as I understand, KYC is not a feature but it is a term in the casino. In my point of view, features are something like autobet, chatroom, tipping, rain, livechat, vault. Things that players are free to decide whether to use it or not.

If it is a favorite casino, I will visit it more often than other casinos because it provides comfort in gambling. I don't think too much about the features that each casino has because I think almost all crypto casinos have features so it's not a problem. As long as I can gamble at crypto casinos in peace, that's enough for me.

And nowadays, crypto casinos are more popular than they were a few years ago. So I think crypto casinos could be even more popular in the future, especially if the adoption process can also move faster than now.

We do really have our own ways of appreciating the casino that we're playing at. Some say the design, the security, the support, and other stuff. It does make sense to say all of it because those are important factors for someone to like and dislike. KYC is much the most disliked by the majority and also the few supported crypto. Aside from that, the slow in withdrawal process is also annoying when you just want to cash out but the casino delays it a lot.

KYC is always one of the big issues on casino sites. We all agree that KYC is quite annoying, we prefer to play in non KYC casino sites. However, I don't deny that I still gamble on casinos that apply KYC but I only choose reputable casinos. Sure, it will be more comfortable if all casinos don't apply KYC, especially to withdraw our money/prizes.

Another interesting feature, there is a casino site that provides staking and farming for the members. I like this feature although it seems not so different with exchange features.

What I like most about casinos is the confidence they give me... I don't go to many online casinos, I'm loyal to some and I almost always play at the same ones because I prefer to have the security of playing at a casino I trust rather than myself. taking a risk on an unknown and regretting it later.

Among the casinos I frequent, I don't see much difference between them, as generally the games they have listed are provided by the same platforms, so what changes from one to another is just the bonuses, but as I play little, I end up not being able to take advantage of them, and it's still okay for me.

Is this something we really have in mind in reality? I'm just going in with the flow. If I want to play on a gambling site regardless of the bonuses, promotions, and features, I will play there. If I keep going back to a gambling site no matter what, the only reason is, that I have a good chance of winning there compared to those.

I don't know what's the Math or Science behind this but in my own experience, I have a gambling site that I always win even the slots I'm referring are just the same. But to make this short, I don't have a specific feature or what as reason why I keep playing on my favorite gambling site.

It's not also the feature, but the security and how good customer support is, are my factors on staying on a gambling site.

Security is the greatest challenge at this moment and gamblers are looking out to where their funds can be secured and access to their accounts are only restricted to only them,  since recently many gambling sites and gamblers accounts have been compromised and this have really called of deliberate security awareness.



And more to that is the issue of the site UI which you also mentioned in your comment,  this is very important to note,  because having a lighter UI will allow gamblers to access the site with eas and being also able to make quick stakes and have games loading faster.

Experiencing different casinos to know the good one is nice and that will also make you to spend a lot of money to gamble. Before the covid 19 Pandemic, local casino centers were filled up with gamblers but after the covid 19, the physical casino centers became empty and the online casinos took over the gambling space. And I like casinos that is fair for their dealings. The casino must have no issue or complain in the withdrawal and must have active support service.

And I dislike casinos that are not doing the right thing to it customers and always stressing them for withdrawal and other things. When the customer provides all the information then withdrawal should be done without stress. I don't like anything KYC because casinos is using it as a delay tactics to suffer gamblers.

Customer service is the most important thing so customers can be comfortable and feel at home gambling. If service cannot be relied on, players will move and not gamble at that casino again. Casinos that are quite popular and have lots of players,  prioritize services, and websites that are good enough for playing and betting. Regarding KYC requirements, most only ask when there is a withdrawal of a certain amount to avoid money laundering.

There are two things that make a platform stand out among the crowd in my opinion, and these two things are good customer service and not having a very high wagering requirement, and the casino that I use has both of these things, so it is probably the reason why I'm still sticking around other than the reason that I also have my KYC verified with them. I don't give my personal documents everywhere, so the verification is also one of the reasons for me.

And, the thing that I don't like about the platform is that it has made KYC compulsory, which means that you are not asked to verify yourself when you request a high amount for withdrawal but you are asked to do it casually without any reason, but since I've done it already, I'm sticking around.

Probably one of those casino features that I find tedious is the amount of KYC documents that they are asking. Sure, I understand that some gambling websites have to comply with statutory requirements enacted with their respective laws but it somehow defeats the purpose of having your personal information secured.

Another thing that I dislike is the lack of any UI that prevents any form of communication with your fellow players. While others my disagree with this system, having to discuss with other people makes everything both lively and interactive.

You described well: Crypto-based internet casinos offer bonuses and anonymity that land-based casinos cannot. Despite this "convenience and comfort," there is a bigger risk we shouldnt ignore. Some give bonus, but they have wagering requirements, payment limits, etc.

While anonymity is great, it also reduces accountability. Since no one knows how much you bet, you're not liable for your actions. And, I cant emphasize this enough: be extra cautious with slow withdrawals. That could be a red flag for a not-so-trustworthy casino.

Dont let fancy features and privacy features blind you to potential problems. As with any bet, the stakes are enormous. Learn the risks before starting, but enjoy them

We who have been gambling for some time know that promotions always have vague terms, there is always a catch unless they are just giveaways.

There are casinos offering free withdrawal fees like the Bitcasino, a gambler would want to be there compared to a casino that has a dynamic fee for it. If they only have sports, they may really have more users there. I think about how much they could save if they withdraw funds over 10 times in a month, it would accumulate higher if the casino is not using segwit. But this may also lead the casino to shoulder the fees for it.

I like when the casino not charge any fee during withdrawal, so this make me not hesitant to withdraw my money because I always check the mempool before making a withdrawal, if it's different the casino is charging additional fee.

I don't like casino that not give a complete terms about their promotions, they're just use something that will attract many people but the promotions are actually not worth it.

Instant deposit and withdrawal, Reasonable bonuses and VIP rewards. These are the features I’m looking forward when playing in the casino. Most of the casino offers almost same games since they are just outsourcing games from 3rd party game providers. They are just differ on fancy UI and the features I mention above.

I forgot to mention about customer relation. This is my top pick since some casino support is very rude to players that encounter problem to their casino. They always assume players is cheating which is the reason they are easily being annoyed on a question related to the casino issue.

It seems that when online casinos with a crypto base develop and are loved by almost all gamblers traditional casinos with fiat are no longer attractive and everyone chooses to gamble or bet in online casinos with all these forms of convenience and comfort.

Personally the feature that I like the most is that there are several bonuses that are given and with every bet there is always the opportunity to make a cashout which may not be found in land-based or traditional casinos.
There is also the advantage that we can gamble anonymously or no one else knows how much we bet and how much we win except the casino team used.

And the most burdensome feature seems to be that withdrawals are quite slow at some crypto casinos.

If I don't like it then it means I mind it, there are other things that we manage, not because we don't like them, but because they are manageable, if you don't like them you won't be able to manage them.

For example, some online casinos have bad UI and slowish speed when surfing through them, but these are still manageable for me, the only places I can have issue with a casino is when I am in the action of making money, your platform can lag anyhow it likes, but make sure it doesn't lag when I decide to start my game.

The experience I get when playing games or betting is what I am after, and the other one is how often I win on the platform, there is a part I hate passionately, and that's after all the stress of losses on the platform I manage to hit a jackpot and it gets so impossible to cash out my money, I will pray and hope that I successfully withdrew the amount but for the pain, I go through I won't be coming back again.

I will not advise anyone to continue playing in a casino that they have a problem with, most especially when it is a problem with some of the key factors that make a casino good. If there is a problem with some key services and features of the casino, stop gambling there, seek a better alternative to use., do not overlook it when it is important. There are many casino's that may not be perfect but close to it and better options to the casinos that you may want to manage their services even when they have problems with some key features. 

I like when the casino offers a wide variety of different games which can be played there, so we don't get bothered easily, although I really don't care about the so many games of a same kind, like the hundred different slot-machines games we can find at a casino. Most of them aren't interesting for me and I don't see a reason for them to exist, but it's not something which would prevent me from playing at the casino, anyway.

A feature I dislike, while at same tome I understand it's necessary, it's the KYC one. So I can't blame or stop playing at a casino because they enforce it. It's part of the process of crypto gambling in 2023... We aren't on the early years anymore, when this industry was pretty unregulated and authorities didn't give any importance to it.

I do not move to another casino too often because when I found one or two casinos, I will use it for playing gambling.
If I often move to another casino, it means I have to make a bigger budget, especially when playing gambling. I can experience losses, which will cause my money balance to decrease.
I think the features at almost every casino are almost the same so that's not a reason for me to move to another casino, especially if my favorite casino has more interesting promotions that I can take part in so that I don't need to gamble at many casinos at different times.
But sometimes, I gamble at several casinos, although not very often, so I also have different experiences.

I don't like a casino that give misleading information e.g. claiming as no KYC casino when in their terms they will ask KYC, claiming as decentralized casino when they're still restrict some people, claiming as friendly casino when they're ask high rollover etc.

What I like is a honest casino, if you're not the best casino, just claim to be a top 2 casino etc.

The UI, instant withdrawal, responsive support and user friendly mobile version are the features I like on the casino where I usually play. What I don't like, game restrictions due to its provider and the fact that I have to comply on kyc verification (though I already did) because I still value my privacy. But since this casino is trustworthy and been here for years it's not an issue anymore.

the best features I look for in an online casino or a crypto-casino are those that help the player maximize profit or lose less.
example: limit on deposits, bonuses and promotions, rakeback etc. presence of clear information on RTP, management of deposits directly via vault and so on.

The KYC issues they have. While I haven't gotten one before, the notion of having your account getting hostage because "you failed to uphold some of our terms" is scary after all. It's kind of irritating as well since most issues like this that I've seen don't elaborate much, so it's unknown whether it's really a player issue or a casino issue. I don't really have that much of a big of an issue with KYC itself, but ofc if they're reputable and they accept registrations without one, then all the better, but if not then it is what it is.

Security, ease, good and simple UI, and their bonuses and rake back. If you start in a new online casino you will work it all out from scratch so I think it's foolish to start all over again just because you want something different. Oh, and when you play in a new online casino you will find out that most games are just the same as the old one so it will be better to just go back to the old one.
I dislike losing but it's all the same at every online gambling site because the house will always win no matter what we do. So, switching to a new one will just add up some stressful thoughts that no matter where we go we will just lose.

I just like a casino when I don't use VPN. because I prefer a casino that looks easy to open without any buffering when loading the image and video. Sometimes I'm very reluctant to come when opening the casino it is just slow. maybe it's good for me to play the casino if there weren't a lot of pictures and videos on the main page. but I don't have a problem if the internet is going smoothly where in just 1 relay without the use of VPN. But, it also depend, if the casino must use VPN but the casino can easy to access without buffering, I will definitely play every day.

KYC will be a bad thing for those who prioritize privacy, but for those who don't mind it, KYC will not be an obstacle to entering a casino that is already popular and has credibility that is trusted. I also don't mind having to submit KYC if Casinos like DuelBit, stake or roobet because they are popular casinos at the moment. Regarding the UI, it will be a problem or challenge for every casino. A user friendly and responsive UI will provide better game quality.

For sure many gamblers would mention KYC but this is the feature that I won't mind complying to the sites I am using, but this is not to invalidate other's feelings towards KYC. People are just worried of their identities and that is indeed valid, however, in my case I don't move from one casino to another 'coz I'm sticking with a reputable one. It also has a good platform support feature which is definitely a pros on my end. What I don't like also is the UI which sometimes lags and that is possibly because of the volume of players, but they are having a weekly and monthly maintenance of it which us their way to fix the concern. Another is with fees which is a bit high in comparison with fiat based online casinos but I do hope it would be lowered as development in this industry continues.

Just for clarification, when it says "online casinos" it doesn't mean that it's all about cryptocurrencies.

The rise of online fiat casinos is even more noticeable during the pandemic and as we speak, the number of fiat online gamblers is increasing more.


No technical relations or whatever to my luck chance but I have a certain online casino where I really experience more winning chances than others. I don't know the reason behind it but I'm just going in with the flow. Same game provider, same online casino game, same strategy - these were all effective only on my preferred casinos right now. Maybe I will just stick it for long term until I noticed that losing is now dominant compare to wining.

I like all the variety we can find in slots games, the design and animations are awesome, but i don't like the fact that they are not provably fair. It would be awesome if users could select their own seed to make the rolls fair for all. Those games that don't are provably fair are legal because they run under gambling licenses. And their way to make a profit is with the RTP which means the house will always win. I don't like at all this dynamic, but is the way casinos work nowadays.

Exactly and even though there are licensed casinos,  ther still does not make kyc mandatory at the point of opening an account on the casino,  this is what motivated a lot of us to stick to our current casinos,  I have a wired feeling some few day back,  when I took out time to use a new casino since I was doing some reviews for them,  but while I was there I always miss playing on stake since for over sometime now,  stake have become my sure bet when it comes to weekly wagering.

And since over time,  I have deposited and withdrawn from stake without being asked for any form of KYC at any point in time,  this makes me feel more secure and privacy-oriented.

What I like about my favorite casino is that KYC is never compulsory. You can still play and withdraw your winnings even without KYC verification. What I don't like but still continue to play with it is it's high transaction fee. I just do a one time withdrawal just to lessen the price of transaction fee.

If you don't like casino then you're mindful of avoiding the gambling platform to make your own efforts in playing safe while gambling, before choosing a casino one selects as a preferred gambling platform, you would have seen their features as what you like and desire to see as your preferred features in a gambling platform before you start using any, if you don't use the one you see, that means it's not satisfactory to your required standard.

The feature and its security that makes me come back to gamble thought i don’t like some of the design if the games but I don’t mind as long as I’m having fun and the site is really ok then it can work with me. Crypto casinos are rising and yes it started during the pandemic and now many prefer to gamble online and seriously fiat casinos online are also rising in my country because they have to adopt as well or else they will be left behind.

When it comes to the criteria and preference on what make me stay then it would be the ff;

1. Good UI/UX
2. Instant withdrawals
3. Popularity
4. Good user experience overall
5. Active support whenever you do need it

In speaking about those issues or something that i dont like then which is sending me out those email letters even i havent checked out that subscription link or button.
Dont know on why they do enforce it out but its not something that a big issue for me as long you would really be that comfortable on where you are playing
at then this what matter the most. There are really sites that would really be able to hook out our interest and despite on having  tons of options in the market
but still we do really end up on going back into the place which we do feel comfortable and contented. Each person does have their preferences.

As someone who has a fast internet connection, I dislike the games that still take a long time to load their content properly. It's not the platform per se, but more on the provider's end. I've experienced this with slots more frequently, and I don't know why they don't cache these games into the platform or whatever tech they need to do, but it would help the end user get to the game quicker. Another thing is some of the UI/UX elements that just doesn't work properly. It gets fixed after a day or two, especially the dropdowns if raised to the proper channels. But when you need them to work, they sometimes don't, and you'll have to find a work around (e.g. for withdrawals tab or deposits tab) else you're going to waste your money or you'll never have access to those funds.

The offline gambling was become the again popular after the Covid,because during the Covid we get some restriction to go outside.Still it’s like the day dream,we was in pandemic situation.So we use to play the offline gambling,some people still use the online gambling at the Covid time to avoid of the physical touch.So both type of gambling was exist in the Covid time.Since the fiat was hard in the Covid,my friend circle only played the online crypto based casino.I had think your circle was included in the fiat based gambling and now you was lagging for such gambling in your locality because of less participants in offline fiat gambling.

Probably what I miss the most from physical casinos is to just have a nice conversation with the gamblers sitting besides me, it is true that almost all online casinos have some sort of chat feature, but it is not the same as the chat can move very quickly and it is almost impossible to hold a conversation there, other than that I find online casinos to be superior to their physical counterparts in almost every way and that is why it is my preferred way to gamble now.

I believe you can summarize this into something that you don't like and cannot do something about it lol. It's just something that is there and you might not be able to request anything. It's going to be a constant trigger to you if you always notice it or something.

Personally, I don't really like the withdrawal fees. It's just somewhat annoyed by it because you need to have an amount for it that would be deducted from your balance. I got no choice but I think the casinos can manage to do something about it if they pool it together or something. Idk.

How expensive it will be to move those tokens around into your casino wallet,  I talking about the gas fees from your staking pool to your online casino wallet,  this could only be helpful and considerable if the token is owned by the casino and being given some form of bonuses since it the native token of the casinos.

I also sought after such casinos that offer special bonuses for those gambling using the native coins against other deposit coins,  because this will motivate the players to buy into the tokens and at the same time earn special rewards for their usage on the casino.

One that I like about one casino is that it accepts a token that others don't. And because I earn the token by staking, it will be my preferred token to spend in a casino. And this favorite casino doesn't need KYC and email verification to withdraw, it just approves fast which made me stay. 
This casino however doesn't have sports betting that is why I'm going to Stake.com which has it and still accepts the token. I can move tokens from my fav to Stake.

Kyc that is what k hate most since I know that most casinos are not 100% safe from attacks and my data could be leaked so playing on any casino that demand kyc verification at the point of account opening is a red flag for me,  since I already know the AML laws and it requirements,  this have made me understand what the demands for kyc are and at what stage a casino could demand for it.

Being able to deposited,  wager and withdrawals without kyc is what make me to stick with any casinos be it for short term and long-term base,  even though the casino is a KYC casino but still allows me to play for a specific period and under strict regulations.

What makes me stick to a gambling site is the UI and how light they are to load, but this more about bookies with in-play. As for casinos only, I generally like the ones that I have used before. One thing that I noticed about casinos is that the games are offered by third party and the casino sites are not poor but good. What that can let me like a casino more is their promotional offers.

So you have been a gambler for at least 1year. Before Covid, you were a regular at the physical casino in your locality. You gambled with fiat. But when Covid hit, you discovered online casinos. You didn't need to gamble with fiat anymore but with cryptocurrencies. You tried out many online casinos but finally settled for one or two. There's no perfect casinos but you have stuck with this one occasionally trying out new casinos as advertised on the forum or out there but you still return to your favorite casinos. What are the features in your favorite casinos that you like that makes you keep going back and what are the features that you don't like at your favorite casino but you overlook them and still play there?