Author

Topic: Caution with HitBTC (Read 162 times)

full member
Activity: 434
Merit: 101
Bounty Detective
January 15, 2018, 09:08:37 AM
#17
Carefull when dealing with HitBTC at the moment. Lots of people (including me) experience extremely delayed withdrawals with some random transaction ID that is not valid. Deposits also not showing up.  Huh

EDIT: deposit showed up. Withdrawal of XEM was instant & successfull. Still waiting on Lisk withdrawal since 2018-01-04 .
i think some exchanger is not yet perfect.
too risky sometimes to use some not secured Exchanger
sr. member
Activity: 924
Merit: 260
January 15, 2018, 08:44:58 AM
#16
Carefull when dealing with HitBTC at the moment. Lots of people (including me) experience extremely delayed withdrawals with some random transaction ID that is not valid. Deposits also not showing up.  Huh

EDIT: deposit showed up. Withdrawal of XEM was instant & successfull. Still waiting on Lisk withdrawal since 2018-01-04 .
Maybe there are having some issues with there system as many complain are coming out this day with people saying there are having one problem or the other. If Hitbtc has not seeing this I will advice you should send them some messages in other to fixed this. I have also witness this samething with etherdelta through out last week.
jr. member
Activity: 70
Merit: 2
January 15, 2018, 05:33:11 AM
#15
Thanks for the update guys... I was a little worried as well, but it may have only been technical issues being experienced from their end.
jr. member
Activity: 90
Merit: 2
January 15, 2018, 05:31:10 AM
#14
I have had problems with hitbtc with withdraw but it gets fixed after few hours.
I don't think there is a chance of losing money or something like that.
hero member
Activity: 560
Merit: 501
January 13, 2018, 04:48:59 AM
#13
My Lisk withdraw still isn't visible on the blockchain. I made the withdraw on 2018-01-04, so it has been more than 8 days...
full member
Activity: 490
Merit: 110
January 07, 2018, 12:33:52 AM
#12
Carefull when dealing with HitBTC at the moment. Lots of people (including me) experience extremely delayed withdrawals with some random transaction ID that is not valid. Deposits also not showing up.  Huh

EDIT: deposit showed up. Withdrawal of XEM was instant & successfull. Still waiting on Lisk withdrawal.

i experience this with hitbtc too! my btc withrawal took 3 days and there are also instance that depositing trx is error.
legendary
Activity: 2618
Merit: 1505
January 07, 2018, 12:31:50 AM
#11
Well, after almost 3 days the transaction finally appeared in explorer:
https://blockchain.info/tx/560b58a33f380b87940917790f046026d269202c8636c9bf842e6af80064a828
All because of obviously low commission charged by the HitBTC
hero member
Activity: 560
Merit: 501
January 06, 2018, 02:18:47 PM
#10
Posting to confirm that i just received my XEM withdraw. Although my Lisk withdrawal has been pending (trxID not found by network) for a of couple days now.
legendary
Activity: 2618
Merit: 1505
January 06, 2018, 02:14:04 PM
#9
Also a problem with BTC withdrawal stuck for more than 56 hours. Says "Oops! We couldn’t find what you are looking for."
https://blockchain.info/ru/search?search=560b58a33f380b87940917790f046026d269202c8636c9bf842e6af80064a828
But the transaction is visible here for example: https://bitaps.com/560b58a33f380b87940917790f046026d269202c8636c9bf842e6af80064a828
Response support: "Dear trader, thank you for reaching out!
Right now BTC network is significantly congested. The amount of pending transaction had increased dramatically. It means that it might take longer for your transaction to proceed, unfortunately, because HitBTC as well is a subject to overall network issues as any other party.
Please let us assure you that eventually your withdrawal will be processed successfully. There is no other way for your coins but to proceed, it's going to be alright.

Regards,
Marguerite Tessier
HitBTC Support Team"   Sad
member
Activity: 280
Merit: 10
January 06, 2018, 01:57:04 PM
#8
Carefull when dealing with HitBTC at the moment. Lots of people (including me) experience extremely delayed withdrawals with some random transaction ID that is not valid. Deposits also not showing up.  Huh
Yea. I also have the same problem as you. I withdrew from Hitbtc. and will never use it again. It gave me TX the wrong transaction. That can not be accepted with an exchange. I think it is scam
full member
Activity: 435
Merit: 100
January 06, 2018, 12:56:43 PM
#7
Oh, I registered there, but did not buy anything. I think it's unpleasant to wait for a transaction so long.
hero member
Activity: 560
Merit: 501
January 06, 2018, 12:53:18 PM
#6
My coins have been deposited. Will post when the withdraw comes through.  Smiley
hero member
Activity: 1008
Merit: 500
January 05, 2018, 02:16:19 AM
#5
Hitbtc sucks some of thier wallets are still on maintenance others cant transfer thier balance on trading and vice versa, dont know whats happening on that site ,my coins pulled out of that site.
full member
Activity: 658
Merit: 100
January 05, 2018, 01:38:57 AM
#4
I have experienced the same thing, I am sending my eth to Bittrex from HitBTC. but the transaction did not work.
I sent the ticket and within 1 week ETH I was back.
I send my complaints on some social media including in this forum.
sr. member
Activity: 546
Merit: 251
January 05, 2018, 01:24:15 AM
#3
Carefull when dealing with HitBTC at the moment. Lots of people (including me) experience extremely delayed withdrawals with some random transaction ID that is not valid. Deposits also not showing up.  Huh
I am also facing same problem.
I ask for withdraw on "2018-01-03 22:48:58"  and they given me this transaction ID: https://www.etherchain.org/tx/0x8c24b31054c42afee90a1483c636cdf1df127021b4f63cfacb6d5e087c8b9d7a
which is not found.  They are till now (and still now) trusted but doing late payments put us in doubt .
I experienced the same thing as you. I do withdraw from hitbtc, they already give tx hash but transaction is invalid. This has been two days, my ticket also has not been replied and now I am very upset.
sr. member
Activity: 952
Merit: 267
January 04, 2018, 10:58:53 PM
#2
Carefull when dealing with HitBTC at the moment. Lots of people (including me) experience extremely delayed withdrawals with some random transaction ID that is not valid. Deposits also not showing up.  Huh
I am also facing same problem.
I ask for withdraw on "2018-01-03 22:48:58"  and they given me this transaction ID: https://www.etherchain.org/tx/0x8c24b31054c42afee90a1483c636cdf1df127021b4f63cfacb6d5e087c8b9d7a
which is not found.  They are till now (and still now) trusted but doing late payments put us in doubt .
hero member
Activity: 560
Merit: 501
January 04, 2018, 01:47:38 PM
#1
Carefull when dealing with HitBTC at the moment. Lots of people (including me) experience extremely delayed withdrawals with some random transaction ID that is not valid. Deposits also not showing up.  Huh

EDIT: deposit showed up. Withdrawal of XEM was instant & successfull. Lisk withdrawal is back in my wallet. Nice.

EDIT2: They have system health on their website. You can check statuses of wallets and pending pools there. Very awsome and +1 for such transparency.
Jump to: