Topic: cavirtex dont look good (Read 1300 times)

I'm having the same problem with VertEx (www.cavirtex.com) here in Canada. I never had any problems making withdrawals from not deposits to them within 2 days they promise before.


(chest beating mea culpas removed)

Then, suddenly during lunch time on Friday (when the Thursday withdrawal should have well already have been processed they announced that they are "hiring 6 new people for customer service" and are "very busy due to volatility" and behind on even "answering up to 400 email complaints" from customers. Still nobody answers the phone nor any emails or any phone messages. Buried in the bottom of their hiring announcement a new wrinkle appears, suddenly:

"There is an up to 5 business day delay on receiving a direct deposit to your bank account"

The timing of this (a free weekend for them) means that nobody is going to answer your phone calls or emails while you wait now for up to 7 days to get your money which they are no doubt using, trying desperately to speculate themselves out of a colossal hole they dug themselves by making big pharaoh gambles with stolen customer's money in the backroom!

Meantime I bought some more BTC (oddly as many as I'd ever owned before) with the extra CAD yesterday and sent them out to my wallet, but the withdrawal still sits there unprocessed 7 days later.

Will they pay their bills? Who knows? This afternoon if my withdrawal order is still there unfilled I'm calling the cops.


So I finally did an internet WHOIS and got the guy on the phone.

He claims they (he) sent the money Monday  

Hell of  a deal if you ask me, it still shows open/unfilled on the website though and my bank has no record of it yet.

I traded a lot through virtex in the past two weeks, and all went well - including withdrawals.
What exactly is your complaint? Be specific.

since much time i trade there but since 2 weeks thing dont go very well there....

Are you leaving in enough USD CAD to cover the fees? I had that problem before. When I then tried to withdraw the most I could while leaving enough to cover the fee it worked.

ok i can take a part of my coin out and my cash but not all? very serious place

:: There is an up to 5 business day delay on receiving a direct deposit to your bank account.

lol its faster with paypal

I just withdrew BTC with no problem.

Try leaving $0.01 in your account. I think they have some rounding errors, when I try withdrawing all I get the "insufficient funds" message. Leaving one cent in the account, withdrawal works fine.

 

nothing to do to withdraw cash or btc.

Your request could not be processed
Insufficient funds for withdrawal

time to search for something better.