CEX.IO | Bitcointalksearch.org

Xircom

legendary

Activity: 938

Merit: 1000

Quote from: CEX on January 24, 2018, 08:09:27 AM

We understand your concerns and we kindly ask for an apology for the delays in payment processing. Nevertheless, it does not depends on us but rather on our payment partner. They are currently overloaded with requests and do not manage to process them properly.
As for now, the payments in USD and GBP are rejected and the funds are turned back to users' accounts. Furthermore, we would like to inform that wire USD and GBP transactions will be temporarily disabled on the platform.
We will do our best to ensure that the all the users receive their funds in full.

So what you are saying is, I lost 1 month currency value against the $ of an redraw of 50.000 US.....tsk tsk.
When will I see those 50k back in my account then?
5th of January I get a confirmation e-mail from CEX saying redraw is confirmed !!!!

Saihan86

newbie

Activity: 14

Merit: 0

Dear cex. When can we see these refunds back in our accounts. My swift withdrawal has been completed for a month now and no money. Can we have some timescale?

And as the other user mentioned. Why is it that smaller transactions have been processed but not the large ones?
Could you care to explain?

CEX

legendary

Activity: 1227

Merit: 1003

We understand your concerns and we kindly ask for an apology for the delays in payment processing. Nevertheless, it does not depends on us but rather on our payment partner. They are currently overloaded with requests and do not manage to process them properly.
As for now, the payments in USD and GBP are rejected and the funds are turned back to users' accounts. Furthermore, we would like to inform that wire USD and GBP transactions will be temporarily disabled on the platform.
We will do our best to ensure that the all the users receive their funds in full.

algert

newbie

Activity: 4

Merit: 0

Quote from: Saihan86 on January 22, 2018, 02:45:43 PM

For anyone who's used Cex.io or is currently dealing with them. Do you think they will pay back all the deposits and withdrawals that people are still waiting for? Some people have been waiting for almost 8 weeks!

It is really strange seeing all this accusations against cex.io, I had problems with them in the past but they were always solved in a reasonable timeframe. I am still using them to move a lot of money and everything seems fine.

BeBlockTech

member

Activity: 304

Merit: 15

0xF8D135631a3dE808D86cA1CB1a5D4ecd9c2a0921

Quote from: Saihan86 on January 23, 2018, 06:16:16 AM

Okay so we have had some positive news from Vitaliy. It's hard to understand why they didn't just announce that rather than leave people in the dark. That's when people panic.

They are having issues with Crypto capital processing payments. I have screen shots of the chat one of the guys had with him on fb but don't know how to load then on here.

Stop defending dude!! It's been for months people are waiting for their money and all that comes out of those criminals are lies and bullshit... I bet you made this account to come and vote in their favor but you are not fooling anyone with your comments.

I bet they will disappear with people's money. Why can't they just credit users back and why the hell is it possible to proceed small payments and not the big ones. If you have problems with your payment processor, not one payment should go through. It's easy to make an account on FB and start blaming others for your scam attempt.

I keep thinking what I said about them, they belong all in a cell!!

Saihan86

newbie

Activity: 14

Merit: 0

Okay so we have had some positive news from Vitaliy. It's hard to understand why they didn't just announce that rather than leave people in the dark. That's when people panic.

They are having issues with Crypto capital processing payments. I have screen shots of the chat one of the guys had with him on fb but don't know how to load then on here.

Saihan86

newbie

Activity: 14

Merit: 0

Have you heard or know something that's made you red flag cex?

Captain_Planet

full member

Activity: 448

Merit: 102

There is a major red flag for cex.io, I doubt they will pay all thr debts and go bankrupt or disappear without paying.

Saihan86

newbie

Activity: 14

Merit: 0

For anyone who's used Cex.io or is currently dealing with them. Do you think they will pay back all the deposits and withdrawals that people are still waiting for? Some people have been waiting for almost 8 weeks!

Topic: CEX.IO (Read 169 times)