Author

Topic: cex.io payment hold (Read 165 times)

full member
Activity: 490
Merit: 100
August 11, 2017, 06:34:26 AM
#3
These issues would be resolved in 5 business days or more. The secret is to always be polite when contacting an exchange's customer support but always be reminding them enough to do their jobs.

I would say write them a polite message everyday asking if there is news about your concern. It works for me and hopefully it will work for you too. Dont lose patience.

Thanks
sr. member
Activity: 868
Merit: 259
August 11, 2017, 01:51:20 AM
#2
These issues would be resolved in 5 business days or more. The secret is to always be polite when contacting an exchange's customer support but always be reminding them enough to do their jobs.

I would say write them a polite message everyday asking if there is news about your concern. It works for me and hopefully it will work for you too. Dont lose patience.
full member
Activity: 490
Merit: 100
August 10, 2017, 08:42:11 PM
#1
Yesterday i tried to deposit on cex. but transaction was rejected. I thought bank balance is not enough. Today i deposit some & i found that my money is hold. I contacted the bank & they told money transfered from card but your site didn't collect yet. They gave me the cord. According to cex payment is rejected and my cex balance not increase.
I contacted cex but i haven't got any reply. Normally how long it takes cex to resolve these issues?
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