CEX.IO SCAM - took my money! | Bitcointalksearch.org

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: Maxell303 on February 03, 2018, 02:35:01 PM

Did you ever get this resolved?

I am having the same problem with CEX.IO. I wired them $5000USD and my bank informed me they received the money.

Not sure what to do from here. I've made support tickets, they respond back asking for additional information that I already sent them in the same ticket!!!

Please tell us your user ID or support ticket number to escalate the issue.

legendster

hero member

Activity: 1778

Merit: 764

www.V.systems

Quote from: Maxell303 on February 03, 2018, 02:35:01 PM

Did you ever get this resolved?

I am having the same problem with CEX.IO. I wired them $5000USD and my bank informed me they received the money.

Not sure what to do from here. I've made support tickets, they respond back asking for additional information that I already sent them in the same ticket!!!

CEX.io are heavily backlogged, in all departments. Which is why they don't even let people register on their site currently, only allowing in a handful few new accounts sporadically. So far they have never 'scammed' anyone out of their money. Albeit they are extremely slow at processing WIRE transfers. Just keep pestering them on social media and here on BTT but try to keep only 1 support ticket opened at any given time.

Maxell303

newbie

Activity: 7

Merit: 0

Did you ever get this resolved?

I am having the same problem with CEX.IO. I wired them $5000USD and my bank informed me they received the money.

Not sure what to do from here. I've made support tickets, they respond back asking for additional information that I already sent them in the same ticket!!!

Freelancer76

member

Activity: 386

Merit: 10

Hello fellow miners

Not sure CEX.IO is a scam, maybe they have some problems, but me and my friend are using it for some time now any without problems

kraslan

newbie

Activity: 2

Merit: 0

Quote from: Slow death on December 18, 2017, 09:38:57 AM

I'm considering using the service provided by them, but in the last days I've been thinking a lot if it's worth it, because there are already a lot of cases against them

I am definitely recommending you to NOT send them any money. Not worth it at all!

CEX

legendary

Activity: 1227

Merit: 1003

Kindly note that CEX.IO is not a scam as you can read on the internet. We just appeared unprepared for the rapid growth we have experienced recently. Nevertheless, we do our best to ensure that our users get what they need. We are really sorry for the delay on this issue. Kindly provide us with your user ID or ticket number so that we could assist you.

Slow death

legendary

Activity: 3164

Merit: 1127

Leading Crypto Sports Betting & Casino Platform

It is a very unfortunate situation, you said that you came in contact with @CEX, right? So he ignored you and did not solve your problem? so you are more than right to look for the most effective method to solve your problem, this method is to find a lawyer and he will deal with the other steps.

I think here's the supposed address of them, Do not give up fighting for your rights, many internet sites have no respect for your customers and steal your customers, but these sites forget that in this world there are laws that protect people and laws are to obey

Quote from: kraslan on December 18, 2017, 08:39:35 AM

Let this serve as a warning to anyone who is considering wiring money to their CEX.IO account.

I'm considering using the service provided by them, but in the last days I've been thinking a lot if it's worth it, because there are already a lot of cases against them

kraslan

newbie

Activity: 2

Merit: 0

What happened::
Over a month ago I opened an account with CEX.IO and verified it for a higher transaction limit. I requested to finance my account using wire transfer. I wired the money using the account details they provided. It has been over a month now with no confirmation from them regarding my wire transfer and I've opened several support requests with nothing more than a "We're experiencing a high load of request. Thank you for being patient." I've tried emails as well as directly PMing their profile on bitcointalk.org. At this point I'll consider myself lucky if I ever see that money again. I've filed a complaint with the financial ombudsman and my next step will be to take legal action. Let this serve as a warning to anyone who is considering wiring money to their CEX.IO account.

Scammers Profile Link:
https://bitcointalksearch.org/user/cex-148073

Reference Link:
CEX.io

Amount Scammed: $7,000
Payment Method: USD wire transfer

Proof of Payment:
SWIFT REFERENCE: ***************

Topic: CEX.IO SCAM - took my money! (Read 180 times)