Author

Topic: cex.io set very low fee for my BTC transaction, and it stuck for 6 days already! (Read 100 times)

newbie
Activity: 38
Merit: 0
If in 7 days you do not receive the money it will return and I recommend you use another currency to trade
newbie
Activity: 1
Merit: 0
My transaction ID: c4a5ae7b3cb16b3f89b9775542e5655fec1b31c957c8e9a76a96d130cd31715e and it's now stuck for almost 7 days & CEX support does not care to reply

CEX is a nasty broker to use, all transactions get delayed, stay away from CEX.

Have never seen an exchange like this.

CEX pays very low transaction fees and hence the delay
CEX
legendary
Activity: 1227
Merit: 1003
Kindly tell us your user id or support ticket number so that we could assist you.
legendary
Activity: 1666
Merit: 1196
STOP SNITCHIN'
I would admit the cex.io is the worst broker I have ever used. I mislead with one of my friends and use it. It is very expensive, the supporting guys do not even give any shit about you. Do not use it!!!!

Anyway, I am a pretty newbie to BTC, my transaction go stuck, I cannot broadcast it myself as it is not set by me and do not have any private info, I cannot increase the transaction fee, and I do not get any reply from the support on cex.

The block contains a lot of other wallet addresses, just one of them is one. I really do not know what should I do. I lost already $300 on this issue. I post this one here in the worst case at least other do fall for this cex.io website, and also if somebody can help me to resolve it.

https://blockchain.info/tx/4638d103ab61541de40299f77542892028ec7a2c4ad89d5fac4cc02b8156d0ef

That's frustrating. I've never heard of an exchange leaving withdrawal transactions unconfirmed this long. They should be using replace-by-fee transactions in case this happens.

There's one way that you can get it confirmed yourself: child-pays-for-parent. You would need to use the unconfirmed output you received as an input in another transaction, then pay high fees to ensure a miner will confirm both transactions. From the look of that transaction, it's not worth it.

The only other thing I can suggest is to submit the transaction to this site near the top of every hour until they accept it: https://pool.viabtc.com/tools/txaccelerator/
newbie
Activity: 1
Merit: 0
I would admit the cex.io is the worst broker I have ever used. I mislead with one of my friends and use it. It is very expensive, the supporting guys do not even give any shit about you. Do not use it!!!!

Anyway, I am a pretty newbie to BTC, my transaction go stuck, I cannot broadcast it myself as it is not set by me and do not have any private info, I cannot increase the transaction fee, and I do not get any reply from the support on cex.

The block contains a lot of other wallet addresses, just one of them is one. I really do not know what should I do. I lost already $300 on this issue. I post this one here in the worst case at least other do fall for this cex.io website, and also if somebody can help me to resolve it.

https://blockchain.info/tx/4638d103ab61541de40299f77542892028ec7a2c4ad89d5fac4cc02b8156d0ef
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