Author

Topic: Cex.io Support Team late / 2FA - Authentication (Read 65 times)

legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
December 16, 2017, 01:04:09 PM
#2
You should post your problem here  **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***

You can also send PM to this guy @CEX

I hope your problem is solved.


newbie
Activity: 4
Merit: 0
Good day you all,

@CEX

By my stupid mistake, i deleted cex.io 2fa account on app google authenticator. then i was not able to login as usual (on pc)
I was having access on my Android app but balance seems 0 for all currencies. Now i can not login through application as well.

I requested disablement from support team and they asked from me some informations.
All related/asked requests were sent already with multiple support tickets and e-mails. So far, no reply from cex.io

Ticket ID: 496328

Additionally, before I was signing into cex.io and looking support for my tickets. Currently, i can not login to support section and see my tickets.

Thanks in advance
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