I hope you got the issue resolved, lucky you got these streek on bacarat, blackjack and other live games so there is no chance for abuse or cheat.
I also want to put my 2 cents on CHIPS too, 1-2 weeks ago I make some mistake sending to different chain deposit 265$ BUSD with ETH chain into BSC address. I just forget to change into BSC address because of that I deposit BSC address to ETH chain. Contacting the support is really hard, I also decide to contact @Magalon and no response for him as well. Suddenly while contacting the support again, they finally respond they said can't do it to recovery the fund.
I also understand this, but due to BSC addresses with ETH addresses have similar codes you can access both of them with same private key according to Binance academy. I do a favor to them recovery the fund on their side since this mistake not sending from BEP-2, they said can't do it even for active user who already deposit a thousand dollar.
Because of that, with a few reasons:
- Magalon not responding to my pm
- Team late response and not responsive
- Finally, after they respond. They said can't do that or even at least try first to recover some fund for active users and just let it go even the fund can be recovery.
With these several reason how the support responded, I chat to them decide to leave the site and move to other casinos like Stake right now, not coming back again and just let it go about my 265$. Here some of the screenshot of my chat with them:
PM with Magalon
- https://ibb.co/2PqKB9r
- https://ibb.co/4YghTMt
Support team response
- https://ibb.co/2ckpDFM
Good luck with your case buddy hope you got all of your money, KYC could be for taking some time for them to prepare the fund because almost all of their vault in the minus situation.
I also want to put my 2 cents on CHIPS too, 1-2 weeks ago I make some mistake sending to different chain deposit 265$ BUSD with ETH chain into BSC address. I just forget to change into BSC address because of that I deposit BSC address to ETH chain. Contacting the support is really hard, I also decide to contact @Magalon and no response for him as well. Suddenly while contacting the support again, they finally respond they said can't do it to recovery the fund.
I also understand this, but due to BSC addresses with ETH addresses have similar codes you can access both of them with same private key according to Binance academy. I do a favor to them recovery the fund on their side since this mistake not sending from BEP-2, they said can't do it even for active user who already deposit a thousand dollar.
Because of that, with a few reasons:
- Magalon not responding to my pm
- Team late response and not responsive
- Finally, after they respond. They said can't do that or even at least try first to recover some fund for active users and just let it go even the fund can be recovery.
With these several reason how the support responded, I chat to them decide to leave the site and move to other casinos like Stake right now, not coming back again and just let it go about my 265$. Here some of the screenshot of my chat with them:
PM with Magalon
- https://ibb.co/2PqKB9r
- https://ibb.co/4YghTMt
Support team response
- https://ibb.co/2ckpDFM
Good luck with your case buddy hope you got all of your money, KYC could be for taking some time for them to prepare the fund because almost all of their vault in the minus situation.
