You can backup your private keys and import it to bitcoin gold wallet to claim your bitcoin gold.
Follow this procedure
First backup your private key from your electrum wallet to do this follow the procedure below.
- open your electrum wallet
- transfer your bitcoin first to other wallet(you must do this for safety of your funds.)
- now click the addresses tab
- right click the bitcoin address you wanted to backup private key it will ask for password if its encrypted but since you said its not encrypted
It should show the private key - then save it to notepad
Note: If its doesn't show the addresses tab just ctrl+A while the electrum wallet is open. or click wallet then addresses.
Second is importing your private key in your BTG wallet. I recommend coinomi wallet for smart phone to claim your bitcoin gold
- First download coinomi in playstore
- then create a temporary wallet
- then click coins choose btg
- goto settings to sweep private key
- then put your private key
- Then wait it will ask to transfer your bitcoin gold to your btg coinomi wallet with fee.
- And all done.
Hope that you claimed your bitcoin gold with this guide. If you still experienced the same result that your bitcoin had no remaining bitcoin gold balance.. Maybe its a bug.
Let me know your bitcoin address or btg address?
I'll check your wallet if its not empty or it has remaining balance.
Thanks for your long reply, yes I did whole those steps imported priv key to the BTG wallet even before , it's getting me null balance still 0 ;/ Tried for coinomi and regular btg wallet