Author

Topic: Clarifications on BitPay invoice and receipt for BFL purchases (Read 1602 times)

hero member
Activity: 658
Merit: 500
This is an article that explains one of Bitcoin's advantages quite well (no fraud risk). Well done Bit-pay!

I also notice it is the first time that the name of Butterfly Labs CTO is disclosed in full: Nasser Gh Moeini. A little more transparency from BFL, like disclosing names of executives, would help increase trust...

First thing I did when I saw that is print a copy, just in case.  I believe his name is Iranian. Anyone confirm?

Yup you're right. Thats Iranian name.
newbie
Activity: 16
Merit: 0
Remember to check your spam folder!

I was about to write a message complaining about how I still hadn't received any email from BFL, until I realized that I should follow my own advice first. So checked my spam folder, and sure enough, there it was.
hero member
Activity: 481
Merit: 500
This is an article that explains one of Bitcoin's advantages quite well (no fraud risk). Well done Bit-pay!

I also notice it is the first time that the name of Butterfly Labs CTO is disclosed in full: Nasser Gh Moeini. A little more transparency from BFL, like disclosing names of executives, would help increase trust...

First thing I did when I saw that is print a copy, just in case.  I believe his name is Iranian. Anyone confirm?
legendary
Activity: 1596
Merit: 1100
I also notice it is the first time that the name of Butterfly Labs CTO is disclosed in full: Nasser Gh Moeini. A little more transparency from BFL, like disclosing names of executives, would help increase trust...

+1,000

mrb
legendary
Activity: 1512
Merit: 1028
This is an article that explains one of Bitcoin's advantages quite well (no fraud risk). Well done Bit-pay!

I also notice it is the first time that the name of Butterfly Labs CTO is disclosed in full: Nasser Gh Moeini. A little more transparency from BFL, like disclosing names of executives, would help increase trust...
legendary
Activity: 1050
Merit: 1000
BFL sends confirmation email with order number before payment sent, don't know if that has changed very recently
that's why some us had confusion and expected another email confirming that payment was received (at least those who didn't see notification on the invoice page regarding page refresh)
hero member
Activity: 566
Merit: 500
As soon as I placed an order with BFL I received a confirmation email. I never received a followup once my payment was received from BitPay.

Code:
Dear ####,

Thank you for placing your BitForce Jalapeno order.

This is confirmation that your order was successfully placed in our system.

If you've chosen an instant payment method and have completed that transaction, then your order is confirmed.  If you've chosen a payment method that requires additional information such as a bank wire transfer instructions, please stand by for an email from customer service within the next business day.

Kind regards,

Customer service team

BF Labs Inc.
hero member
Activity: 742
Merit: 500
Just to answer a few common questions:

1.  The invoice should pop-up a small yellow notification box after payment has been detected (this is usually within 1-2 seconds).  Some browsers or
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