Author

Topic: Closing bitstamp account (Read 1185 times)

legendary
Activity: 1120
Merit: 1003
November 30, 2013, 06:55:15 PM
#4
Finally got a reply after 3+ days with instructions for shutting down my account. I've met all their requirements, so we'll see how long it takes for me to receive.
legendary
Activity: 1120
Merit: 1003
November 29, 2013, 03:50:59 PM
#3
Ticket is still unresponded to after 2 days and 11 hours...  Undecided

Anyone know what's going on with bitstamp? Does it usually take them 2 1/2 days to respond to tickets?
legendary
Activity: 1120
Merit: 1003
November 28, 2013, 02:17:12 PM
#2
You'd think they'd at least send an email that they received my support ticket.
legendary
Activity: 1120
Merit: 1003
November 28, 2013, 10:13:15 AM
#1
I have an account I'm trying to close on bitstamp. I sent them a ticket to close my account with an address to send the remaining balance to, and I haven't heard back in over a day.

Is that normal? How long does it take to close account and send me my balance?

I'm getting worried. Hazek, please contact me if you read this.
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