Topic: Closing bitstamp account (Read 1178 times)
Finally got a reply after 3+ days with instructions for shutting down my account. I've met all their requirements, so we'll see how long it takes for me to receive.
Ticket is still unresponded to after 2 days and 11 hours... 
Anyone know what's going on with bitstamp? Does it usually take them 2 1/2 days to respond to tickets?
Anyone know what's going on with bitstamp? Does it usually take them 2 1/2 days to respond to tickets?
You'd think they'd at least send an email that they received my support ticket.
I have an account I'm trying to close on bitstamp. I sent them a ticket to close my account with an address to send the remaining balance to, and I haven't heard back in over a day.
Is that normal? How long does it take to close account and send me my balance?
I'm getting worried. Hazek, please contact me if you read this.
Is that normal? How long does it take to close account and send me my balance?
I'm getting worried. Hazek, please contact me if you read this.
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