hi,
i had the same Problem, i take a deposit and then the i get the Error "Incorrect nickname, email address or password", i recover the Password, but it don't work. What was the Solution? I want my Money back!
Topic: CloudBet - Cannot Log In (Read 155 times)
@Faghe
I've responded to your PM and have highlighted this issue to our support teams as a priority. They should be in contact with you directly very soon, but if there is any further delay then please let me know and I'll chase this for you.
Edit: If you wanted to PM me the screenshots of the issue I can also attach them to your ticket which may help speed up the process.
@SFR10 Thanks for taking the time to offer help one of our players, the BCT community is really supportive!
Thanks very much,
Ronnie @ Cloudbet
I've responded to your PM and have highlighted this issue to our support teams as a priority. They should be in contact with you directly very soon, but if there is any further delay then please let me know and I'll chase this for you.
Edit: If you wanted to PM me the screenshots of the issue I can also attach them to your ticket which may help speed up the process.
@SFR10 Thanks for taking the time to offer help one of our players, the BCT community is really supportive!
Thanks very much,
Ronnie @ Cloudbet
I can post here the screens and I can take a video about the password reset that doesn't work.
Do those and contact their support "again":- Direct link: https://cloudbet.zendesk.com/hc/en-us/articles/115003233653-Login-Problems-
Someone else with the same issue?
Just "created an account" and I was able to successfully reset and log in again:Try to contact them (on this forum): Cloudbet
Hi,
I registered an account and after I deposited I cannot log in the account anymore.
Support said I needed to delete cache and cookies. This is wrong and anyway it didn't work
I even tried with different browser.
I can post here the screens and I can take a video about the password reset that doesn't work.
I will show that I try to reset the password and I will show the password typed on the keyboard,
than I will try to log in and...nothing! Someone else with the same issue?
Regards,
I registered an account and after I deposited I cannot log in the account anymore.
Support said I needed to delete cache and cookies. This is wrong and anyway it didn't work
I even tried with different browser.
I can post here the screens and I can take a video about the password reset that doesn't work.
I will show that I try to reset the password and I will show the password typed on the keyboard,
than I will try to log in and...nothing! Someone else with the same issue?
Regards,
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