Topic: Cloudbet hacked? (Read 359 times)

If you include a screenshot of the email you received covering confidential info then it will be a good shot. Because there are times that a phishing email looks like this — a "hacked account" and sometimes a misunderstanding ^{(which is probably your case)}. Why? Because there's no news about it

I'll try to explain how thus iOS feature works so you can understand what happened and why you are receiving that alert notification.
You password manager app will regularly check if your password appears in any of the hacked/ publicly leaked databases. If it exists, the app will display the alert. This doesn't necessarily mean that the website on which you have used that password is the one that got hacked. In most cases, it's just someone else who uses the same password on a totally different platform.

You may ask why you are receiving the alert if this is the case! Well, because hackers use those leaked passwords in their wordlists when performing brute force attacks. So, if someone targets your account and uses such a wordlist, he will eventually find the right password.

What you should do now is just to change your current password with a stronger one for more security.

The rate of hacks in recent time is at alarming rate and at that most casinos are taking precautions to protect the gamblers,  because if the almighty stake can experience a hack some time about a week plus everyone need to take actions to protect yourself and if you are gambling on a casino that allows you to have extra securities then I advise you to activate them.

Why casinos send this kind of warning message is because they trying to protect the customer account from getting emptied if there are any possible hack situations in the casino.

What situation? There's no situation here! Please take the time to read some of the other replies in the thread before responding, not just the original post.

There was no hack on Cloudbet or any data leak from the site that we know of. Why make assumptions? This is just some random guy claiming his password was leaked, even though, from what he described, it may not be true at all. If there really was a hack or data leak, don't you think we would have heard about it by now?

This is a information leaked and the site didn’t lose the money which still makes them a secured site or Cloudbet didn’t disclose this, fortunately I have no account with Cloudbet. Having a casino license doesn’t guarantee safety and being responsible will always depend on the integrity of the site, let’s see how Cloudbet will handle this situation as they are one of the pioneer when it comes to crypto casinos.

Though, I would be constructive if some casino license issuers actually take some time and resources to check on the security of their casinos they are supposed to license.
I am not sure how realistic such possibility could be, the issuer of those licenses may need to charge extra for the work of checking security features.

But if gives some extra sense of reliability to both owners of casinos and gamblers, I believe it would be worth it.
Curacao could even partner with security companies specialized in hacking and code audits.

Ok if that is the case then we can safely say Cloudbet is in good hands. Moreover, there would have been an official announcement quicker than we needed to open a discussion about it. Since there is no such comment from the Cloudbet officials it is just a matter of someone trying to phish the entire thing or may be just part of negative marketing. However, in my opinion, if we have the slightest doubt about any casino or any sort of website out there we should either change he password, take out the funds from the website, or make he account safer with 2FA if that option is available. If we are not too attached to the website then we can just find an alternative way to invest and go there. It's always better to prevent stuff before it gets on our heads.

I have no doubt that every casino site tries its best to keep its data safe so that users can trust it and keep investing in it. However it is best practice to perform all the safety actions before losing any funds to the fraudsters.

Well, if there's one thing that doesn't take long to be everywhere, it's bad news, especially when it's news related to cases of a website being targeted by hackers. and if until now there is no news about cloudbet being the target of a hacker, then it is because they were not hacked, the problem may only be on your side, you better be careful. Now I honestly wouldn't advise you to put a lot of money into cloudbet and you shouldn't trust them too much, even though they haven't had many complaints at the casino in recent months.

https://casino.guru/Cloudbet-Casino-review#tab=js-tab-reviews

In the past they have had many complaints that it took a long time for their support to respond and resolve customer problems, I can see it here: 

https://www.trustpilot.com/review/www.cloudbet.com

that currently their support has been active in responding to people's complaints, although I haven't seen the people who complain posting that their problems have been resolved, so be careful with cloudbet and also as you can see on these two review sites there is no There was no one commenting that cloudbet was targeted by hackers, so that means they were not targeted by hackers and the problem is on your side.

This is what I was also thinking of, since the email address of the op used in registering the Cloudbet account was not in the received email then there is no need to panic. I am suspecting that it is a random email sent by fraudsters and not from Cloudbet casino platform. I have received such email in plenty time. And anytime I see the email in my inbox I ignored it and delete it instant. And I discovered that I was the one who mistakenly registered in the platform, I would make sure that I unsubscribed from the service. So I will say since his original email was not included in the message then he should calm down.

Agreed on the user above comment. Your email is relevant here since the alert you are referring is from your iPhone and not through email notification which you should make clear on your OP.

By any chance, Do you login your Apple ID on different device which you are not using anymore or use different IP because iCloud share all info including passwords on all the device you connect your apple ID if you use the strong password suggestion of the apple. You might recently remove your device to trusted device from different phone which you first create the password that’s why using save password on your current phone triggered the alert.

There's no need to emphasize this because your email is completely unrelated to the situation. You said yourself, the alert was triggered when you used the saved password on your device.

Why don't you just change your password and use something unique this time that wasn't part of any data leaks?

The Curacao gambling license has nothing to do with the security that are implemented on the site. You know Stake.com has recently lost $40 000 000 due to them being hacked by a North Korean hacking group, but none of the gamblers wallets were compromised.

These hacks are government sanctioned hacks and most of these smaller sites are vulnerable against it, because all of them use hot wallets. The Curacao gambling license will not cover people if the casino gets hacked. 

You're still not making it clear. You mentioned receiving the notification from your iPhone password manager. So, why does it matter which email address you used on Cloudbet if the password manager is warning you about a potential password leak?

As I see it, this could simply mean that you're using a relatively weak password that someone else may have also used elsewhere, and that password may have been publicly leaked at some point. You can check if your email address has been involved in any known data breaches in the past by using haveibeenpwned.com.

Not on Cloudbet but I’m experiencing same security alert on other casino which I will not name despite I’m not using anymore the casino for a long time. Do you play regularly because I assume that some casino is doing it intentionally to alert inactive players and probably to play back in the casino after visiting the casino once again.

You can check the IP loging of your account by requesting it to the support to double check whether there’s really someone try to access your account. Use 2FA security if just to make sure the safety of your account.

There are two takings from this incident.

First, we should not depend upon emails etc to know if a certain site is hacked or compromised. Usually, the news should come from the office handle like Twitter etc. ? If the site is hacked and back to normal, the players of the site should be notified so that they know when is to safe playing there.

Secondly, we should avoid keeping extra funds on the centralized casino sites as we never know when a mishap or a hack may happen and we may lose our funds.

It's possible to get notification that your password is not secured anymore because it's been leaked, do you mind knowing how? That's your fault because you have used that same password on another platform, it doesn't have to be Cloudbet, if you have used the same password on another platform before then that's the problem.

I have seen a few of my passwords leaked online, and my Google email account password manager always warned me about the leak, in the past, I always preferred to use the same password on different websites.

If the problem is from Cloudbet, many people will get the same warning too, I still strongly believe that using of passwords on more than one platform is what puts them at risk, you are to use different types of passwords on every single platform you decide to create an account on.

It seems that there's now a clarity on what you really receive. But I just want to reiterate some things about these emails that we receive.
If there's no official announcement from then, that's like someone is spoofing as Cloudbet and has taken the credentials or email of their customers and trying to phish you.
This happens not just in casinos but almost in every service where your email has potentially been leaked or hacked and whatever you're receiving is just an email and phishing attempt from theirs. If there's a link attached at the end of the email, don't click it and check first the link if it's safe or a link directing you to visit the phishing form.

That's why it's good to verify some claims before making them out to the public. In one way you were about damaging the reputation of that casino on the other hand, it's actually nice that you were informed on time about the data leaks as such could give hackers a way into your account. Now I think it would be proper for you to increase you password security or rather change it totally to a new one as it already informed you about some data leaks

Yes, maybe Clouldbet just wanted to remain everyone after the incident on Stake that we should take care of our accounts, revisit everything, change password or even update our securities like 2FA and any other form.

So it's good to hear that and hopefully the OP will take this as a positive measures as well.

Because we will never know that we might be the next target as it seems that criminals are ramping up their activities, online or land base casinos.

It has everything to do with Cloudbet

-The email was only used for the purpose of using Cloudbet
-The account has been created a few months ago


Cloudbet has already been hacked in the past but I was not a user then.

You only receive it if your password is saved in iphone password manager. Only then can they detect the data leak credentials. There was no email received it was Iphone built-in feature monitoring data leaks.

         -     I don't understand, OP, why you made cloudbet a topic in a question. So in doing my research, I didn't see Loubet having any serious issues before.

But among other well-known casinos that have experience in the hacking scandal, the only ones I know of are stakes, cryptogames, duelbits, and others on the forum platform that are active here.

And also in agreement with the others who gave you a reaction, OP, Stakes recently had a hacking issue, and Cloufbet is very far from the problem. Instead, it reminded the customers.

No, this kind thread will not reduce or destroy Couldbet's reputation because this non sense accusation where the @OP has no proof if Cloudbet really got hacked. He accuse Cloudbet because he get notification if the password has a potential data leak, when we're don't know everything that the @OP use his phone.

If he click a random link, visiting http site, claiming airdrop, joining a bounty or anything that not safe, that was the cause, not because Cloudbet got hacked.

OP you are not wrong to ask this question on the forum but it would have been appropriate to do a little research about the message and if possible contact the customer service of Cloudbet for more information. This forum is viewed by millions and this post can lead to tension among the casino users. These casinos spend so much money building their reputation, but news like this can reduce it. The Stake hack is still fresh in the crypto casino space, another hack might have a huge gloom-ridden impact on the industry.

Isn't cloudbet the one advising Stake casino to revisit their security measures weeks ago? It's like they are passing this warning to all online casinos, I read somewhere on my phone where they said...

The Cloudbet spokesperson continues: “We are firm believers that crypto is pioneering an exciting new world of financial freedom, and that gaming and betting can help lead that effort.

“But we also believe that in order for us to realise that world, we have to put security at the front line of crypto.

“No matter how flashy and glamorous the Premier League is, players aren’t safe to play without some very serious on-field security.”

As per my deep research, I haven't seen a single complain about the Cloudbet platform, it does seem like they take security issues very serious, I think the only way for online casinos to be ahead of hackers is to always revisit their security measures, this is also why Binance security is very strong,  always update and add more measures to the system, if you rely on your security and failed to check always, you won't know when hackers will find a vulnerable door.

Back to the issue OP is facing, not all alarming notifications are real, so be careful with them, scammers can send you notification that there is some data leak and you are hereby given a link to update your information...

Find out the real CloudBet email address, get in touch with the team to verify before even clicking on any links, most times, scammers send all various of bad emails to your inbox, be careful with emails.

So far, I haven't seen Cloudbet hacked in this industry; instead, it still has a good reputation in the crypto gambling business. And the only thing I saw was that Cloudbet reminded me when there was a hacking of stakes of around 41 million dollars, which is what Cloudbet said, which can be seen below.


That's what I'm wondering: cloudbet has nothing to do with the hacking issue, and I don't understand why cloudbet was hacked. that question. It is clear from the article that stakes are the issue with the hacking scandal.

Doesn't that mean it's your password only, and not necessarily your Cloudbet account? I'm not familiar with the iPhone thingy (never used one), but I reckon they just used a large text file of hacked passwords then hashed it and checked if it matched your account (wait isn't that basically brute forcing and illegal?). I reckon you can just change your account password imo.

In reference to Curacao, I've done my fair bit in the past and they're bad, yes but reputable nonetheless (I still have no idea how that happened). In case of breaches like this though, I don't think Curacao has any intensive background checks on casinos under their license, they're usually just submissions of legal documents and permits plus some reputation checks. Not necessarily the best place I'd use as a reference if a site is data secure or not.

Upon reading the progression of this thread, it appears that you may have misunderstood the message you received. It has nothing to do with Cloudbet being hacked; it's just that they are reiterating that your password may have been compromised. But even still, if I haven't confirmed the source of the message, I wouldn't click any link and would move forward with just checking the website myself.

With the amount of hacks going around, it's great that these casinos have the time to do a SMS or email blast. They're just looking out for your safety, after all.

Most likely it's because they are competitor and they want to stressed that they priority security and perhaps assuring their customers that there will be no hacks or breach on their platform. So it's not peculiar it's just how competition works in any industry.

As for their breach or what really happen to them, we really don't know unless they acknowledge it, simply as that.

Or more customers coming out and telling us about the said leak.

Thank you for the clarification, now it makes more sense!
The worning you received has nothing to do with Cloudbet. It doesn't mean Cloudbet has been hacked or there is a breach or anything like that.
It only means that your password is weak or it appears in one of the leaked databases.
You can enter your password here to see if it was exposed in any of the known breaches:
https://haveibeenpwned.com/Passwords

I use Cloudbet maybe once or twice a month, but I haven't received any email about Cloudbet leaking their entire account data. The blog post about the casino's security was the only recent stuff they released and Fatunad already provided links about it.

Maybe the leak is from another source because if it was from them, we should've received it as well, similar to how Stake leaked the account emails of their players several months ago, and other users would've raised the same issue starting last week.

I also conducted some research and discovered that Cloudbet experienced a hack back in 2013 or around that time. However, it's worth mentioning that I wasn't a user of their platform at that point in time. Given this historical incident, it does seem somewhat peculiar that they would make public statements regarding the stake.com hack while potentially having their own data leak issues concealed.

I did not receive any notification but I checked the Iphone password scanner and I found it says it's part of a data leak.

Password-) Security Recommendations

If you decide to take any legal action I can join.

Did make some search but i didnt find out any information about hacking incident or leaked information or exploits on Cloudbet but it not shocking if ever there are alerts that you have
received on an email which you do only solely use for such platform which it would really be giving out that kind of impression that there might be some leak or exploit happening.
What actually those alerts that you are pertaining? Accessed on a new device? Trying to log in or making some withdrawal request on? Since you havent been able to specify.

Knowing cloudbet do even make out some comments or insights about security.

Cloudbet comments on Stake.com hack: Crypto world cannot ignore safety concerns
https://www.gamblinginsider.com/news/22378/cloudbet-comments-on-stakecom-hack-crypto-world-cannot-ignore-safety-concerns

In Wake of Stake.com Hack, Cloudbet Reiterates Importance of Security Across Industry
https://europeangaming.eu/portal/latest-news/2023/09/05/142425/in-wake-of-stake-com-hack-cloudbet-reiterates-importance-of-security-across-industry/

So for sure they had been putting up some emphasis or relevance in speaking about security which its unlikely that they wont be able to see if ever
there's some breach.

Sometimes someone can never really be careful enough. I don't use Cloudbet Casino, but I make use of other platforms and casinos, not often but once in a while. I have also had situations where I happen to receive an email that turns out to be a scam, and this email was only supposed to be for a particular platform, which made me wonder about the security of that platform, but it appears that there was nothing of any kind of news from the platform about any data bridge or so, and I only found a few people complaining about the same issue.
 
Coming back to your case, I just made a quick search around their social media handles, and there has not been any form of them talking about data leakage or something about any hack attack, so it might be true that they might be bridged without their concept, or there is a possibility that email scrappers might have used tools of some kind to get your email out of the casino without their notice, or you yourself might have also mistakenly placed the email somewhere else unknowingly to you that that was the exact email you used.

If you know the kind of emails you expect for a specific mail box, when you get unexpected ones, it is best for you to ignore them, as it has already been proven that there are higher chances of it being a scam email.

About a week ago, I received an alert on my iPhone indicating a potential data leak involving Cloudbet casino account credentials. The concerning part is that the email account linked to my Cloudbet registration was exclusively created for this purpose, so there's no chance of it being compromised elsewhere. While it's possible this might be a false positive, I'm taking this matter seriously.

Has anyone else experienced a similar alert or issue with Cloudbet's security? I want to ensure the safety of my data, especially since Cloudbet holds a Curacao gambling license, which doesn't inspire the highest confidence in terms of player protection. If indeed there has been a breach, does anyone know if there's a legal recourse against Cloudbet for this situation?

From what I've read online, it seems that the Curacao gambling license they hold doesn't necessarily translate to robust player protection or responsive support. Frankly, had I been aware of the issues surrounding Curacao licenses and the potential for crime to thrive on their platforms, I would have never used this service.

Your insights are greatly appreciated.