Author

Topic: Coinbase 2FA (Read 133 times)

legendary
Activity: 1806
Merit: 1521
March 02, 2018, 06:41:16 PM
#3
It could be that it is related to Coinbase's server and not you personally. If you want to know that it isn't your fault for sure, and since you have 2 phones, try to forward the clock on your first phone with 30 seconds, and make the clock on your other phone go back in time 30 seconds.

Thanks. I just waited it out for a couple hours. The problem seemed to resolve on its own, so I'm guessing it was Coinbase.

Worst case scenario if this problem doesn't solve itself, is that you have to reset everything which requires you to send pics and whatnot to Coinbase to prove that you're actually the owner of that account, and this unfortunately is quite time consuming with how slow Coinbase is.

That's what I was trying to avoid. I'm guessing it takes days or even weeks to get an account unlocked this way.

So for future reference: if your clock is correct, give it a little time before contacting support. Sometimes their server time is temporarily off.
legendary
Activity: 1232
Merit: 1091
March 01, 2018, 07:36:31 PM
#2
It could be that it is related to Coinbase's server and not you personally. If you want to know that it isn't your fault for sure, and since you have 2 phones, try to forward the clock on your first phone with 30 seconds, and make the clock on your other phone go back in time 30 seconds. If 30 seconds adjustments aren't possible, then try 1 whole minute. Worst case scenario if this problem doesn't solve itself, is that you have to reset everything which requires you to send pics and whatnot to Coinbase to prove that you're actually the owner of that account, and this unfortunately is quite time consuming with how slow Coinbase is.
legendary
Activity: 1806
Merit: 1521
March 01, 2018, 06:21:29 PM
#1
I've been using GDAX since last summer and this has never happened before.

My 2FA codes aren't working. Coinbase says they're invalid. My phone's clock is synced correctly. My other phone is producing the same codes, and when I manually add my 2FA secret......same codes.

Has this ever happened to you and if so, does the problem resolve itself (maybe time syncing problem on Coinbase's end)?
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