I made two points.
And if it's for merchant questions only, that means merchant questions only.
They are a legitimate business in the state of California and probably just haven't been able to communicate back to you.
Be patient.
They did not scam you...
they might be a business, but they are far from legitimate.. and yes, they did scam many peopple.. CONbase is right.. i've been waiting 2 months for my $180 coins they have yet to deliver that they took money out of my account for and took a 7 day free loan on.