Hey guys,I am new here, so I don't know much about the post format and such, and I ask for forgiveness if I have committed a mistake.
But this is what happened -
I sent a payment to
DailyIndieGame.com to buy a few points. Bitpay was the Payment gateway and I had to send $1 (0.001004 BTC) to the specified address [I know it isn't a lot]. Bitpay auto-copied the amount and address for me and I proceeded to my Coinbase wallet to pay. I entered the exact amount and checked it twice. When I clicked "Send", CB showed me the value in my Local currency [INR] which was correct, but when I clicked confirm, CB deducted a payment of 0.0014108 BTC (around $1.5) which was absolutely wrong. When I checked the transaction on btc.blockr.io, [
https://btc.blockr.io/tx/info/a53e1ec024eb37e1df56675f96721b719b8b77f3a34e3a95515059ebcb27362e] CB had deducted a transaction fee of 0.0004 BTC (40%) which was a lot. When I contacted CB about this 4 days ago, they sent this today -
Josie replied:
Hello and sorry for our delayed response.
If your issue has been resolved:
Please disregard this message.
If your issue has not been resolved:
Visit our Support Center for solutions to most problems
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If you require further assistance, please reply to this message with a note that you still need help.
Also, my wallet had a balance of 0.03 BTC initially, but after the payment it got reduced to 0.00 BTC.
As you can clearly see from the transaction, they deducted 0.0004 BTC [40%] as fee, but only paid the block 0.00004 BTC [4%].
I hope this is enough proof. Please comment your thoughts.
Cheers,
VRG