I just wanted to let everyone know that I e-mailed Olaf and he credited me the difference that I lost from the sale order being cancelled. Took less than 18 hours.
Thanks very much.
Topic: Coinbase sell order 'cancelled'? (Read 840 times)
You didn't get any kind of reason for the sale cancellation?
No. They didn't even tell me the sale was cancelled (via e-mail or notification or anything). I just noticed by going through history that the transaction is listed as cancelled. I am really confused and feel like this should be a big no-no. Especially since when I sold it was at $1200 per coin.
You didn't get any kind of reason for the sale cancellation?
So I put in a support ticket and have searched the internet like a madman. I can't find any other problem similar to this at all.
Am I really the ONLY person who has had a sell order on Coinbase cancelled?
Am I really the ONLY person who has had a sell order on Coinbase cancelled?
No one?
It just seems like this sort of thing would really reduce their credibility.
It just seems like this sort of thing would really reduce their credibility.
So December 4th I sold .75BTC at 1200 for $830 on Coinbase.
Or so I thought. The next morning I received an e-mail 'You just received .75 BTC'. I checked my Coinbase account and sure enough I got back the exact amount I sold the night before. Now when I check the Buy/Sell history it still shows up as a sale, but if you click on the actual transaction the status is cancelled.
How is it fair that they cancel your BTC sale?
Or so I thought. The next morning I received an e-mail 'You just received .75 BTC'. I checked my Coinbase account and sure enough I got back the exact amount I sold the night before. Now when I check the Buy/Sell history it still shows up as a sale, but if you click on the actual transaction the status is cancelled.
How is it fair that they cancel your BTC sale?
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