Author

Topic: Coinsecure on IVR? (Read 671 times)

full member
Activity: 163
Merit: 100
August 08, 2017, 02:54:16 AM
#9
Tried with few numbers, unable to manage at times.

 Benson this ivr is very frustrating , it never connects .
legendary
Activity: 1890
Merit: 1000
Landscaping Bitcoin for India!
July 18, 2017, 04:22:49 AM
#8
so, why some people not use english here?

English and Hindi are our current focus languages.
full member
Activity: 378
Merit: 100
July 18, 2017, 04:21:32 AM
#7
so, why some people not use english here?
legendary
Activity: 1890
Merit: 1000
Landscaping Bitcoin for India!
July 02, 2017, 03:46:11 AM
#6
I feel its not needed  !

one or two more numbers would do the work .

Tried with few numbers, unable to manage at times.
legendary
Activity: 1890
Merit: 1000
Landscaping Bitcoin for India!
July 02, 2017, 03:45:43 AM
#5
Seems coinsecure's banking mobile no has changed to IVR now .

Direct call was pretty good Benson , this IVR doesnt connect also
Only you'll needed to add few more phone numbers

it just kicked off, so do give it few days to align and get better.
For now, its just for redirecting, but we will be plugging into the live system over the next few months to give a more banky/ telephony kind of experience.

Why not test the system properly before going live with it?


This is what it is meant to do right now. Reduce some calls.
We do get calls asking about how long will it take for BTC deposit to confirm, etc. These clog the lines for genuine queries.

Systems like this are huge and will take time to get in place.
full member
Activity: 163
Merit: 100
July 02, 2017, 02:54:36 AM
#4
I feel its not needed  !

one or two more numbers would do the work .
hero member
Activity: 1064
Merit: 502
* Buying Bitcoin *
July 02, 2017, 02:40:03 AM
#3
Seems coinsecure's banking mobile no has changed to IVR now .

Direct call was pretty good Benson , this IVR doesnt connect also
Only you'll needed to add few more phone numbers

it just kicked off, so do give it few days to align and get better.
For now, its just for redirecting, but we will be plugging into the live system over the next few months to give a more banky/ telephony kind of experience.

Why not test the system properly before going live with it?
legendary
Activity: 1890
Merit: 1000
Landscaping Bitcoin for India!
July 02, 2017, 01:33:56 AM
#2
Seems coinsecure's banking mobile no has changed to IVR now .

Direct call was pretty good Benson , this IVR doesnt connect also
Only you'll needed to add few more phone numbers

it just kicked off, so do give it few days to align and get better.
For now, its just for redirecting, but we will be plugging into the live system over the next few months to give a more banky/ telephony kind of experience.
full member
Activity: 163
Merit: 100
July 01, 2017, 02:45:06 AM
#1
Seems coinsecure's banking mobile no has changed to IVR now .

Direct call was pretty good Benson , this IVR doesnt connect also
Only you'll needed to add few more phone numbers
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