Topic: Cointrader.net not completing my transfer (Read 484 times)
I did end up getting my transfer after a week. They said they needed to move btc out of cold storage. But still they did not reply to my other emails. Very very bad customer support.
Exact same experience with cointrader. I have proof and screen shots. I have emailed a number of times from various email addresses. Tried calling newnote as well. No response. After trying to get my cdn cash out for months. I decided I would just buy bitcoin and transfer to another wallet. After doing an instant buy and the site telling me it would be a certain price. The buy ended up purchasing only a small amount of Bitcoin at that price and then bought the rest a varying higher prices up to $999 per Bitcoin. And then after all that disappointment it's been a week now and the bitcoins are still in the queue. This company is horrible and now that I see others now have same experience I wonder if they are scamming?
you'll need more proof. there's another scam accusation against them, but that one doesn't have any proof either. -> https://bitcointalksearch.org/topic/beware-of-cointradernet-1317126
Looking for advice... I have bitcoins stuck in on the Cointrader.net exchange. I tried transferring bitcoins to another wallet but the transfer is stuck in "queued". They also won't let me transfer cash out to a bank account. I've emailed their support line and phoned their parent company, NewNote Financial, many times but no one is responding. What action can I take? Have I lost my bitcoins forever?
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