Topic: Comprando Bitcoins en Payza (Read 767 times)

Lo siento, estaba ayudando a un cliente, no me di cuenta que no estaba permitido para ayudar en otro idioma

@Payza, este foro es en español. Si vas a hablar algo que no sea español, mándale un PM.

Hi, yes, i received the Bitcoins. I do not understand is that no answer to tickets and to close the chat without more, does not give a professional image of an international company and is supposed to Payza .

Someone can delete your message by language.



Hola, si, ya recibí los Bitcoins. Lo que no entiendo es que nadie conteste a los tickets y que cierren el chat sin más, no da una imagen profesional de una empresa internacional como se supone que es Payza.

Alguien puede borrar tu mensaje por el idioma.

Hola freemind1, I apologize for the inconvenience. From what I was told there was a backlog of Bitcoin withdrawal transactions, however they should all have been processed now.

Has your transaction been completed? If you are still waiting to receive your Bitcoin or if you having any other questions about Payza I'd be more than happy to help.

Os dejo el chat que acabo de tener con uno de los empleados de soporte de Payza:

Your Question: I've been waiting nine (9) days to receive my bitcoins, i wonder what happens...

Please wait and one of our operators will be with you shortly.

You are now chatting with Anagha K / Customer Support (Customer Support Advisor) - E-Wallet Payza Account

12:03Anagha K / Customer Support:

Welcome to Payza's Online Customer Support chat, my name is Anagha and I'll be pleased to assist you. Before I assist you further, can you provide your name, date of

birth and Internet Service Provider?

12:03 Yo:

Le digo mi nombre, fecha de nacimiento, ISP... Por enesima vez.

12:04Anagha K / Customer Support:

Thank you for the information you provided.

12:04Anagha K / Customer Support:

Please provide your concerned transaction reference number.

12:06 Yo:

XXXXX-XXXXX-XXXXX

12:06Anagha K / Customer Support:

yes there is some delay.

12:06 Yo:

i know..

12:06Anagha K / Customer Support:

Please wait till next week.

12:06 Yo:

what?

12:07Anagha K / Customer Support:

Yes there is some delay please wait till next week.

12:07Anagha K / Customer Support:

Sorry for the inconvenience caused.

12:08Anagha K / Customer Support:

Thanks for contacting Payza. We value your feedback. Complete a survey when this chat closes so you can voice your opinion. Thanks and take care!

Anagha K / Customer Support has left the conversation.

Click here to leave a message.

The conversation has ended.

Click here to take a short survey about this live chat.

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Cierra la venta del chat y se pira sin más... A los tickets ni contestan. Eso si, en su web dicen que de uno a tres días ya esta hecho el envio...

Y es por esto que no les compro a estos ni tabaco la próxima vez, menos mal que era poca cantidad.