Crypto drainer scam in heylink.me | Bitcointalksearch.org

tabas

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Quote from: heylink on March 29, 2024, 06:15:31 AM

Quote from: tabas on March 28, 2024, 07:50:35 PM

That's great to know and that means that we're circulating on just the same sphere and ecosystem. Cheesy

Most of the team have laser eyes

Good to hear.

Quote from: heylink on March 29, 2024, 06:15:31 AM

Regarding future comms, we are quite transparent. Feel free to ping COO: [email protected]

Alani can edit the OP and add this info for everyone to see that you guys are easy to contact and for anyone who's got future encounters of some sketchy service trying to use your platform, they can report it directly to you as posted here.

heylink

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Quote from: robelneo on March 28, 2024, 09:15:02 AM

How many people are there in your team you claim to have

We are a boos-trapped startup: 13 people. That's why we built various automated methods as well as human-checks to deactivate customers that try to exploit the system.
All content pieces that you add on HeyLink.me are being verified, but in some cases it passes our infringement system.
That's why it is a constant improvement of the system.

Quote from: pinggoki on March 28, 2024, 09:33:15 AM

they've got a cut on the people that are running that link

I can assure you that's not true.
I wish more people will use their time to create incremental value, but there are many bad actors.
We created a company 9 years ago and HeyLink.me is operational for nearly 4 years.
We proud of what we build and we won't risk our reputation.

Quote from: tabas on March 28, 2024, 07:50:35 PM

That's great to know and that means that we're circulating on just the same sphere and ecosystem. Cheesy

Most of the team have laser eyes

----
Regarding future comms, we are quite transparent. Feel free to ping COO: [email protected]

tabas

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Quote from: heylink on March 28, 2024, 08:54:01 AM

Hey hey guys,
Just to close. I am an official representative of HeyLink.me.
We are constantly improve our security measures. So this link was deactivated. Counter-measures were put in place to flag such links moving forward.
Apologies if you received initially an automated email. We are a small team and need to use automated methods in some cases.

Nice, that was an action that's admirable from you guys. It doesn't matter whether you're a small team but your response to issues like this is really concerning and your action towards deactivating it was even greater. I hope that you make some automatic filtering of links or projects that will use your platform into their sketchy services and scam/hacking attempts to the innocent users out there.

Quote from: heylink on March 28, 2024, 08:54:01 AM

p.s.
We also a true supporter of Bitcoin. You can add your Bitcoin public wallet address on HeyLink.me, making it easier to receive funds via your main HeyLink.me page.
We also have a theme in Bitcoin colours.

That's great to know and that means that we're circulating on just the same sphere and ecosystem. Cheesy

alani123

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Quote from: heylink on March 28, 2024, 08:54:01 AM

Hey hey guys,
Just to close. I am an official representative of HeyLink.me.
We are constantly improve our security measures. So this link was deactivated. Counter-measures were put in place to flag such links moving forward.
Apologies if you received initially an automated email. We are a small team and need to use automated methods in some cases.

p.s.
We also a true supporter of Bitcoin. You can add your Bitcoin public wallet address on HeyLink.me, making it easier to receive funds via your main HeyLink.me page.
We also have a theme in Bitcoin colours.

Thanks for your attention.
I've changed the post's title to sound more normal based on your response.
I appreciate you coming forward with and addressing this issue. Hopefully these measures will be effective. Sadly there must be at least some success in these drainer scams because every time I've been writing in a public Telegram channel I get messages like these constantly. So it's an issue that has to be addressed from its roots too. No platform should host such pages, no need to make it easy for scammers.

pinggoki

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The reason that they're probably doing all of this is because they've got a cut on the people that are running that link, which means that they're not just unaware, they're complicit to the actions behind it so they should be liable in the case that someone files a complaint. I hope that they'd get reported to the proper authorities, someone has to suffer the consequences of their actions from time to time, people always getting away doing bad stuff to innocent people.

robelneo

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Quote from: heylink on March 28, 2024, 08:54:01 AM

Hey hey guys,
Just to close. I am an official representative of HeyLink.me.
We are constantly improve our security measures. So this link was deactivated. Counter-measures were put in place to flag such links moving forward.
Apologies if you received initially an automated email. We are a small team and need to use automated methods in some cases.

How many people are there in your team you claim to have

Quote

5,340,000 customers from 195 countries trust HeyLink.me

Can you sustain and manage that number of customers with your team and can you be more transparent on how to weed out bad actors from using your platform, It is good that you address this concern promptly.

Since you're already here why not create your official announcement thread, so if there's issues or recommendations your customers can post it here.

heylink

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Hey hey guys,
Just to close. I am an official representative of HeyLink.me.
We are constantly improve our security measures. So this link was deactivated. Counter-measures were put in place to flag such links moving forward.
Apologies if you received initially an automated email. We are a small team and need to use automated methods in some cases.

p.s.
We also a true supporter of Bitcoin. You can add your Bitcoin public wallet address on HeyLink.me, making it easier to receive funds via your main HeyLink.me page.
We also have a theme in Bitcoin colours.

albon

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Quote from: alani123 on March 27, 2024, 08:41:58 PM

Thanks for taking an interest and saying you'll contact them too.

I was too lazy to go further than contacting via email especially since they responded personally. But sure, if they want to redeem themselves we should give them a change.
It's hard managing a company so if they people high up that are responsible are well intentioned and responsive there's a chance to show it now.

Welcome! I wanted to inform you that they have already responded to the reports I submitted to them regarding the crypto drainer link that you had archived [ http://heylink.me/validation1 ]

After they investigated, it finally became clear that this dishonest client's account violated their terms and policies. They have suspended his account and deactivated the ridiculous scheme he created on their platform. I hope that they will do their best in the coming times to stop the scammers and constantly review what is published, as hosting these scam pages may damage their reputation.

NotATether

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If it was any other hosting provider, those sites would be straight out the door as soon as you send the a message to the abuse email.

BitcoinGirl.Club

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Nice business model! They give you a lending page. You add all your social media accounts, perhaps other websites. Put all together on the landing page. You pay $4.9 USD / month LOL!

Why don't you spend less a year. Buy a cheap hosting and a preferable domain, then host a blog for yourself and continue it. Yearly you will spend less, in the mean time you will have your own blog which have full control for yourself.

Anyway, HeyLink.me type services are okay as long as it's free.

alani123

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Quote from: albon on March 27, 2024, 12:52:58 AM

What I know about the Heylink platform is that it provides a service for managing all links for any client in one place. Any client can create a template for his brand and host it on its official website. If a scammer creates a crypto drain or any fraudulent activity to deceive people, this undoubtedly violates their policy and the account terms.

Quote from: link=https://heylink.me/terms/

You may not use the Service for any illegal activities. You must not, in your use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). Should you engage in any illegal activities through the Service, you agree to hold HeyLink.me blameless and not liable for any damages or crimes that may occur as a result. You will also have your account immediately shut down, and all data therein deleted.

It seems that what you OP attached in the image automated response. Did you contact them via their official contact email or their phone number through this [Link]?

I will also try to contact the CEO and COO through their LinkedIn accounts to investigate this matter. It is worth noting that the interface used in the scam seems simple and a dumb scheme, but it is good to close all the doors of evil if they seem easy. Thank You, OP.

Thanks for taking an interest and saying you'll contact them too.

I was too lazy to go further than contacting via email especially since they responded personally. But sure, if they want to redeem themselves we should give them a change.
It's hard managing a company so if they people high up that are responsible are well intentioned and responsive there's a chance to show it now.

albon

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Activity: 1680

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What I know about the Heylink platform is that it provides a service for managing all links for any client in one place. Any client can create a template for his brand and host it on its official website. If a scammer creates a crypto drain or any fraudulent activity to deceive people, this undoubtedly violates their policy and the account terms.

Quote from: link=https://heylink.me/terms/

You may not use the Service for any illegal activities. You must not, in your use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). Should you engage in any illegal activities through the Service, you agree to hold HeyLink.me blameless and not liable for any damages or crimes that may occur as a result. You will also have your account immediately shut down, and all data therein deleted.

It seems that what you OP attached in the image automated response. Did you contact them via their official contact email or their phone number through this [Link]?

I will also try to contact the CEO and COO through their LinkedIn accounts to investigate this matter. It is worth noting that the interface used in the scam seems simple and a dumb scheme, but it is good to close all the doors of evil if they seem easy. Thank You, OP.

tabas

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Quote from: alani123 on March 26, 2024, 07:34:11 PM

Quote from: tabas on March 26, 2024, 03:09:08 PM

LOL, that #2 requirement certainly wants them to get paid for "faster" transaction. You know that it's kind of a privilege from these platforms and they will certainly encourage people to get faster response from them. But as for them hosting a crypto drainer scammer, they've mentioned it on #3 that they can get investigated but how long does an investigation process? I'd agree that when it comes to these services, they should filter them all. But what can we hope for the likes of these services if Google itself is also swarmed by these crypto drainers, phishing scammers and we have to report them individually just for them to remove them from their search engine.

The least we can expect is that if someone is an administrator to an open ended service they'd take some measures to at least respond to reports.
In this instance they were alerted and obviously acknowledged the issue as it's obvious that they have responded.

This is true, I think that if they've received reports already, they have to take action. But with this, this kind of not alarming to them but soon if there will be lots of reports then I guess that's just the time they'd react.

Quote from: alani123 on March 26, 2024, 07:34:11 PM

Expectations of them were set extremely low. In fact for how many people use such services, I have to admit that it's the first time I hear of this particular one. So it might not be that surprising if it's in affiliation with the scamers themselves.

It's also possible but I don't want to assume that they've got connection to them because if they're a service and they're just accepting clients or tenants that will use them, they're just for the money and not for the welfare of the people.

alani123

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Quote from: tabas on March 26, 2024, 03:09:08 PM

LOL, that #2 requirement certainly wants them to get paid for "faster" transaction. You know that it's kind of a privilege from these platforms and they will certainly encourage people to get faster response from them. But as for them hosting a crypto drainer scammer, they've mentioned it on #3 that they can get investigated but how long does an investigation process? I'd agree that when it comes to these services, they should filter them all. But what can we hope for the likes of these services if Google itself is also swarmed by these crypto drainers, phishing scammers and we have to report them individually just for them to remove them from their search engine.

The least we can expect is that if someone is an administrator to an open ended service they'd take some measures to at least respond to reports.
In this instance they were alerted and obviously acknowledged the issue as it's obvious that they have responded.

Expectations of them were set extremely low. In fact for how many people use such services, I have to admit that it's the first time I hear of this particular one. So it might not be that surprising if it's in affiliation with the scamers themselves.

tabas

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LOL, that #2 requirement certainly wants them to get paid for "faster" transaction. You know that it's kind of a privilege from these platforms and they will certainly encourage people to get faster response from them. But as for them hosting a crypto drainer scammer, they've mentioned it on #3 that they can get investigated but how long does an investigation process? I'd agree that when it comes to these services, they should filter them all. But what can we hope for the likes of these services if Google itself is also swarmed by these crypto drainers, phishing scammers and we have to report them individually just for them to remove them from their search engine.

alani123

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This is a bit of a non-standard scam report as I personally haven't lost money to the service, but I know many other people have lost money due to them.

Since December heylink.me was alerted that on their website scamers were hosting wallet drainers scams.

Here's an archive:
https://archive.ph/YzvHt

This was their response when alerted of the issue:

Basically they said you need a paid subscription to their service for contacting their abuse email? Huh

The wallet drainer is still hosted on their site to this day:
https://archive.ph/De3ZC

So I don't know what else to say. I just wanted to name and shame the horribly irresponsible service's, heylink.me owners that are perfectly glad to host wallet drainers on their site, without even making a remote attempt to take the malicious content down even when alerted about it. Just stay away from heylink.me at all costs. If a service is willing to cooperate with scammers they're definitely not worthy of your money.

March 30th Edit:
Issue was addressed. The Heylink service admins have responded in this thread and advised the public to email them at the following address for related abuse in the future:

Quote from: heylink on March 29, 2024, 06:15:31 AM

Regarding future comms, we are quite transparent. Feel free to ping COO: [email protected]

Topic: Crypto drainer scam in heylink.me (Read 172 times)