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Thanks for pointing that out. Instead, place KYC rules in the OP. I see some negative reviews because your customers are complaining about freezing funds with KYC requests[1]. And your one reason for responding to a complaint, I find ridiculous (an attempt to get free money
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As noted on the e-mail sent, Instacoins actually did attempt to refund the monies sent, however the charges incurred would be larger than your wire transfer, making it impossible for us to refund
In a case like this, is there no consideration of returning in some other way than the customer gets nothing?1. https://www.trustpilot.com/review/instacoins.com?stars=1
