Author

Topic: Crypto X Change API docs incomplete and they took a long time to reply to emails (Read 1605 times)

legendary
Activity: 1190
Merit: 1000
www.bitcointrading.com
From my experience  Crypto X Change replys to emails fast and the service is top-notch.
donator
Activity: 980
Merit: 1004
felonious vagrancy, personified
if you had of followed the instructions like everyone else who uses the API you wouldn't have had any issues.

No, that is not true, and it's not nearly that simple.  I have a complete explanation here:

  https://bitcointalksearch.org/topic/api-insanity-hmacsha512-variations-on-mtgox-vs-bitfloor-vs-cryptoxchange-55432

sr. member
Activity: 305
Merit: 250
Crypto X Change
Finally got a coherent reply.  It turns out that they use a non-standard key-size: 43 bytes.  MtGox and BitFloor both use 64-byte keys.

eldentyrell,

Thank you very much!


Regards

Crypto X Change
donator
Activity: 980
Merit: 1004
felonious vagrancy, personified
Finally got a coherent reply.  It turns out that they use a non-standard key-size: 43 bytes.  MtGox and BitFloor both use 64-byte keys.
donator
Activity: 980
Merit: 1004
felonious vagrancy, personified
That's where I sent it on 6-Dec-2011 with the subject line "your api is broken".

I got a pretty useless reply from them saying "we do it the same as MtGox, here's a pointer to code that works with their API".

I don't think Crypto X Change actually has a working API.
donator
Activity: 980
Merit: 1004
felonious vagrancy, personified
Our support team have not seen any emails from you in regards to this.

If you could try emailing [email protected] so that we can sort this out for you as quickly as possible Sir.

That's where I sent it on 6-Dec-2011 with the subject line "your api is broken".

I've re-sent the email.
sr. member
Activity: 305
Merit: 250
Crypto X Change
Hi  eldentyrell,

Our support team have not seen any emails from you in regards to this.

We have tried to replicate the issue now and check to see if there is a problem, and we cannot duplicate the issue.

It seems like it maybe timing out?

If you could try emailing [email protected] so that we can sort this out for you as quickly as possible Sir.

Thank you very much.


Crypto X Change
donator
Activity: 980
Merit: 1004
felonious vagrancy, personified
Okay.  Their website has been dog-slow for over a week now, too.
donator
Activity: 1064
Merit: 1000
I will get this information to them, I am sure that they did not mean to ignore your emails and they were simply overlooked. I will contact them and tell them to respond to this thread Smiley
donator
Activity: 980
Merit: 1004
felonious vagrancy, personified
(edit 22-Dec: changed the title; see my last post in this thread for full details)

I have implemented nearly all of the exchange APIs so far, (including MtGox's and Bitfloor's which use the same HMAC-SHA512 authentication scheme that CryptoXChange claims to use).  CryptoXChange's servers reject all of my API calls:

Here's the call:

POST https://cryptoxchange.com/api/v0/account/balance/
cryptokey: Crypto-Key-REDACTED
cryptopayload: REDACTED

stamp=1324030034494


And the reply:


{
  "AccountNumber": "",
  "Balance": {},
  "ReturnCodes": 3,
  "err": "payload invalid ",
  "stamp": ""
}


I've emailed them several times and they don't reply.  I guess they don't want customers.
Jump to: