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Topic: CRYPTO.COM PLASTIC CARD SMS REACHES TOO LATE CANNOT LOG IN (Read 55 times)

newbie
Activity: 25
Merit: 0
I TRY TO USE CRYPTO.COM PLASTIC CARD, BUT WHEN I GET SMS IN TIME SMS CODE IS WRONG, IT NEVER FITS, BUT MOST OF THE TIME IT REACHES TOO LATE AND I CANNOT EVEN TRY THE CODE TO ACESS CRYPTO.COM, AS A RESULT I CANNOT DEPOSIT ON CRYPTO.COM, NOW THAT I WAS ABOUT TO UPGRADE TO THE 400  USD PAID CARD, I AM LOOSING CONFIDENCE IN THE CRYPTO.COM CARD, HOW AM I TO ORDER A PAID CARD THAT I CANNOT LOG IN TO LOAD THE CARD?

---------- Forwarded message ---------
De: Kaido from Crypto.com <[email protected]>
Date: quinta, 5/05/2022 à(s) 08:22
Subject: Re: Phone now works but SMS reaches too late
To: <[email protected]>


Hello, Wellington!

Thank you for reaching out and apologies for the late reply.

We do not have that as an option, unfortunately, if the SMS is delayed please check with your Operator.

Let us know if you require any further assistance or have any questions.

Thank you.

Kind Regards,  
The Crypto.com Team
Kaido    Kaido from Crypto.com
On Thu, May 5, 2022 at 08:20 AM, "Wellington Antonio Doninelli Pereira" <[email protected]> wrote:

    I cannot log in because SMS reaches too late after time is over, how am I to deposit and use the card when I cannot log in due to SMS DELAY TIME? I need to stop SMS verification and use email code instead.

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