I ordered one of their "The Big One Artist Proof" bitcoin sculptures and it arrived damaged. All they did for shipping was wrap the wooden presentation box in mylar, put an address label on and ship. Several pieces of the plexiglass cage which surround the bitcoin sculpture itself were broken off in transit. Even the wooden box was slightly damaged.
At the minimum they should have doubled boxed using bubble wrap for protection. I have contacted them to see if they are going to replace the sculpture and will update. Does the company have a username here?
At the minimum they should have doubled boxed using bubble wrap for protection. I have contacted them to see if they are going to replace the sculpture and will update. Does the company have a username here?
As far as I know they are not on this forum, but I have reached out a few times to them on Twiiter, and they do reply on there.
Here is their profile link: https://twitter.com/Bitcoin_Gallery
