Topic: cryptonator.com is a big scam ! i lose near $ 2000 ! extreme alarm ... (Read 349 times)

WTF?

I've been using Cryptonator for years, and NEVER had any problems.

I send and receive BTC.

I'm not sure what this thread is about.

Today I wait  74 days, no answer, no coins back ...

DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!

Today I wait 59 days, no answer, no coins back ...

DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!

me too

I wait since 22.12.2017 on the credit of my deposit of 15000 DogeCoin.

These are visible in the blockchain, including my wallet DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G on Cryptonator.

>>> !!! But are not credited to my account at Cryptonator!!! <<<<

https://dogechain.info/address/DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G
https://dogechain.info/tx/accd1db63e80cd3eb043c57e84946ad2f2b1273c881145ea62f695ab28fa8b2f

request (76147)   25.12.2017
request (77867)   28.12.2017
request (79642)   30.12.2017
request (92433)   16.01.2018
request (103181) 10.02.2018

No answer to any of my support tickets, no help, no money back .. nothing nothing nothing ...

I had several different coins at Cryptonator, I found the Ideas to have good different coins in one place.
Have exchanged some coins, received and sent ... that worked many times.

Because I do not get any help here, I have deducted all coins and can only warn everyone against this website.

DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!

I have been waiting for more than 50 days for my money !!

Avoid these scammers!!!!!!!!!!!!!!

I agreed support are not answering request ! I lose 500 usd here too bad I use this . But yeah lesson learned maybe for me but the good thing is I profit on my investment in tokens 

yea lost my currency forever

well i never got any reply so definitely AVOID Cryptonator !

I had the same problem. Thank God we only tested the online wallet at Cryptonator with a tiny amount of LiteCoin. Anyway 2 days later and it still hasn't arrived. I already left a negative review on TrustPilot for their site and noticed that 95% of the reviews and google searches about Cryptonator are negative. This site is definitely a scam, DO NOT USE IT!

I change my mob and have to install new authentication
on new authentication app did not receive the code  . so can not log in my account .

many times contact with cryptonator please help me

did not receive any reply from support

I think they are robber .
 I wish God  send cryptonator team to the hell . they robbed my money near 2000 $ .
GOD save my money for next world !

How can you not "receive" the google authenticator code? You have to actually open the authenticator app and copy paste the updated in real time code to be able to pass the 2fa on cryptonator. There is no sms or email sent to you if you think that is the case.

But this is the danger of using a hosted wallet. Just like coinbase/freewallet/xapo, you do not have any control over your own funds. Even blockchain.info in the most extreme circumstance cannot just take your funds, since the recovery phrase is in your hands.

I suggest first checking the google authenticator app to see if the code is really missing, and then just patiently wait for a response on their support system. If not, then tag them on twitter. Their twitter account is https://twitter.com/cryptonatorcom.

STAY AWAY from CRYPTONATOR and be SAFE - they are really stealing money, not responding to tickets... I do not know if it is only a robot, or a robber - my situation is similar but with ~140$:

I sent some ZEC to my cryptonator wallet t1XWwHHNLkYDUqpg2PB4zeydXCrLoyAEkt7 - when I check the hash it says "recieved" https://zcashnetwork.info/tx/1aea0e616a6197dc908925f4fdaa6935d3fed9c838517d989315f4cee6fdc1e6

I wrote 2 tickets, it's been more than 2 weeks, no response, no money!
I am not an IT specialist or a software engineer but as far as I understand - the money is GONE and to be more accurate - STOLEN!

Keep away from cryptonator!!!

cryptonator is Fake ! i lose all my coins in cryptonator.com  : 650 ripple & 52000 dogecoin , near $ USD 2000  now i lose

There is no support for cryptonator.com , this online wallet is only a robot ...( or may be they are robber ?!)

I enabled   2 step verification via google app authentication  to log in , on my account  ....

 but after  enabled it  from the site ,  i did not received the code on my Mobile  !!!!   Huh Huh Huh Huh Huh

so i can not log in now .. i do not have access to my coins

there is no support team for this online wallet els one robot can not do anything

 .. bcs i contact them many times submit request them : i do not receive the code on my mobile please send verification code to my email or disable it manually

no one reply me  , only i received a ticket no from their robot  said :

""
===========SUPPORT IS OVERLOADED WITH REQUESTS. FIRST RESPONSE TIME 48-72 HOURS=============

Hello

Thanks for reaching out!

Your request (79293) has been received and is being reviewed by our support staff. We strive to answer all e-mail support requests within one business day.

""""


But not happen anythings in future  ... no one reply  


every one leave this fake online wallet

cryptonator.com is fake and scam !

You will lose whole of your money one day !

hold your money in your personal wallet .  

cryptonator.com is fake and scam !

No funds, no reply, nothing !

i lost all my coins
650 coins of ripple & 52000 dogecoins  near 2000 $ now ,     i lost all of them , i can not log in my account....
bcs cryptonator support do not reply me  ...  , do not recice authentication code on my mobile , also i forgot to write my secret key else where  , so i do not receive authentication code on my mobile and can not log in ...

i contact over 10 times to help desk of cryptonator.com   ... but no one replied me yet after 30 days ...

I think they steal my 650 ripples & 52000 doge coins ,,,,   they do not want to reply me  


every body  cryptonator have no support at all ... it is only a software program and robot ... no human work in this wallet ( or they are robber )

if one day accured a problem for your account , log in ...  there is no human to answer you !

extreme alarm ...  cryptonator.com is a big scam !  
leave it ASAP !