Cryptopia Is Not a Good Exchange Anymore *Solved*

wilberthh

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Quote from: jhenfelipe on January 12, 2018, 05:41:19 PM

I've seen several problems with deposits and withdrawals in Cryptopia lately (well, just like in other exchanges). Despite that, I withdrew a coin the day before yesterday and it went through without any problem. What happened with your deposit issue 13 days ago btw? Was it solved without getting a reply from the support?

The only problem that I've experienced recently was I wasn't able to log in because the page just kept on loading, finally it was back to normal again. Seems that most exchanges have an issue in regards to solving a ticket, customers couldn't do anything but to wait.

Yes, it's solved without getting a reply from the support.

*Update* : It's now "complete" instead of "processing", but then another problem occurs.

When I try to locate it on etherscan, it says : "Sorry, we are unable to locate this Transaction Hash".
Oh, come on! I guess I'll have to wait for another 48 hours.

But it's better now though, because they processed it. I think.

jhenfelipe

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I've seen several problems with deposits and withdrawals in Cryptopia lately (well, just like in other exchanges). Despite that, I withdrew a coin the day before yesterday and it went through without any problem. What happened with your deposit issue 13 days ago btw? Was it solved without getting a reply from the support?

The only problem that I've experienced recently was I wasn't able to log in because the page just kept on loading, finally it was back to normal again. Seems that most exchanges have an issue in regards to solving a ticket, customers couldn't do anything but to wait.

wilberthh

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Quote from: Slow death on January 12, 2018, 04:58:38 PM

Quote from: wilberthh on January 12, 2018, 02:24:10 PM

However, everything changed since yesterday. I withdrew 0.54 worth of ethereum, but it's still in "processing" state right now for almost 27 hours!
Don't tell me to contact support because my last ticket was 13 days ago and it's still 'clean'. I opened a new one yesterday however, hoping in despair that they will at least reply to me.

let's see if I understand correctly, you had a problem 13 days ago and sent support ticket 13 days ago and your ticket 13 days ago was cleaned, so now you have another problem "I withdrew 0.54 worth of ethereum, but it's still in "processing" state right now for almost 27 hours! "and they are not solving your withdrawal problem? it is?

Nope, I had a problem regarding deposit 13 days ago, by 'clean' I mean no one is replying to it. Therefore I closed it.
And yes, that is the new problem.

Apparently I'm not the only one, there are tons of complaints here : https://www.facebook.com/pg/cryptopiaexchange/community/?ref=page_internal

Dear cryptopia, please just tell us what happend.

Slow death

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Quote from: wilberthh on January 12, 2018, 02:24:10 PM

Good afternoon guys!
I'll vent out my feelings for a while so please bear with me.

Dude, there are a lot of people complaining because these exchange services are bad, so please feel free to dump everything you feel

Quote from: wilberthh on January 12, 2018, 02:24:10 PM

However, everything changed since yesterday. I withdrew 0.54 worth of ethereum, but it's still in "processing" state right now for almost 27 hours!
Don't tell me to contact support because my last ticket was 13 days ago and it's still 'clean'. I opened a new one yesterday however, hoping in despair that they will at least reply to me.

let's see if I understand correctly, you had a problem 13 days ago and sent support ticket 13 days ago and your ticket 13 days ago was cleaned, so now you have another problem "I withdrew 0.54 worth of ethereum, but it's still in "processing" state right now for almost 27 hours! "and they are not solving your withdrawal problem? it is?

Quote from: wilberthh on January 12, 2018, 02:24:10 PM

Oh, and I was kicked from their discord channel as well because of asking this lol.

They do not want people to know that they are doing bad services.

wilberthh

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Quote from: erikalui on January 12, 2018, 03:57:12 PM

It may be due to ethereum issues but 27 hours is still too long. My BTC withdrawals last week cleared soon but many exchanges these days are taking hours for deposits and withdrawals. It's shocking that their support too doesn't respond as they used to reply back in about 1-2 hours earlier (contacted them twice).

Same issue here: https://www.cryptopia.co.nz/Forum/Thread/5570 Undecided

I don't think it's because of the ethereum network, because it's still "processing" instead of "complete"

you can see it here : https://imgur.com/a/zgOmR

I really miss the old cryptopia Sad

I hope the admin will at least speak to us and clarify to us regarding this matter.

erikalui

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It may be due to ethereum issues but 27 hours is still too long. My BTC withdrawals last week cleared soon but many exchanges these days are taking hours for deposits and withdrawals. It's shocking that their support too doesn't respond as they used to reply back in about 1-2 hours earlier (contacted them twice).

Same issue here: https://www.cryptopia.co.nz/Forum/Thread/5570 Undecided

wilberthh

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It's confirmed and this issue is now solved.

Thank you cryptopia!

Topic: Cryptopia Is Not a Good Exchange Anymore *Solved* (Read 130 times)

Topic: Cryptopia Is Not a Good Exchange Anymore Solved (Read 130 times)