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Topic: Cryptopia XEM withdrawal not showing in my wallet . Support ticket #148956 (Read 108 times)
January 18, 2018, 06:02:53 PM
January 18, 2018, 05:19:57 PM
I withdraw my NEM coins 2 days ago from Cryptopia to my NEM nano wallet, status says complete still not showed up .
raised a ticket with support still waiting, ticket (#148956 - General - nem withdrawal)
Txn Hash. provided by Cryptopia not found on NME explorer
b494f2f0f6cb983c26cc9c40bc437b994ffb180f5edd3598c5
my NEM wallet. NARB7H-CKKYRN-RQAKTO-6D3LM6-C5DXTU-ZEHD6Q-FI6H:
the only thing I might of done wrong is I just copied and pasted my NEM wallet address as it is displayed above with dashes, and even with the colon at the end of the address.
is there anything I can do? if I didn't remove the dashes surely the transaction bounce back or gets dropped from the system.
any guys from Cryptopia that can help
thanks
raised a ticket with support still waiting, ticket (#148956 - General - nem withdrawal)
Txn Hash. provided by Cryptopia not found on NME explorer
b494f2f0f6cb983c26cc9c40bc437b994ffb180f5edd3598c5
my NEM wallet. NARB7H-CKKYRN-RQAKTO-6D3LM6-C5DXTU-ZEHD6Q-FI6H:
the only thing I might of done wrong is I just copied and pasted my NEM wallet address as it is displayed above with dashes, and even with the colon at the end of the address.
is there anything I can do? if I didn't remove the dashes surely the transaction bounce back or gets dropped from the system.
any guys from Cryptopia that can help
thanks
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